Mercure Hotel Mannheim am Rathaus 3 stars

Customer review rating (ALL Rating) 4.5/5 1,815 reviews

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Description

Hotel extras

  • ALL-Safe certified hotel in Mannheim

  • Hotel underground parking available (fee applies)

  • Inviting terrace in the middle of a lavender garden

  • Very good transport connections to Congress Center and SAP Arena

  • Hotel in Mannheim's city center with top reviews

Our accommodation(s)

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Hotel location

Mercure Hotel Mannheim am Rathaus

F7, 5-13, Baden-Wuerttemberg
68159 MANNHEIM
Germany

GPS:49.490849, 8.461704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

Follow live sports with tasty dishes like tapas & street food in our RELAX hotel bar. Discover our large selection of refreshing cocktails or treat yourself to a glass of our Grand vin Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,815 reviews

TripAdvisor Rating  4.0/5  980 reviews

well located

Customer review rating 2.5/5

Heiko F. Business - Confirmed reviews ALL

Friendly service at the bar Check in service not that friendly had to pay when checking in - strange Room at 21C - way too warm Garage space too small - hard to navigate

Fine for one night

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Bed is comfy and room is clean, if not a little old and showing that it needs updating. The shower at least was good. Lack of food being served, there is nothing but bar snacks after 9pm. Evening staff are friendly and helpful, morning concierge not so much. Would stay again but not my first choice.

Good Stay

Customer review rating 5.0/5

Chandra Solo - Confirmed reviews ALL

Room is decent and maintenance is good - no complaints.

This time not fully satisfied

Customer review rating 2.5/5

Wim Business - Confirmed reviews ALL

The room for this last stay was the disabled room, as I am not disabled the hotel experience was not as normally encounter in

Dear Wim, We apologize for the inconvenience regarding the room assignment. We appreciate your feedback and will ensure a more suitable room for your next stay. Thank you for bringing this to our attention. Best regards, Mercure Hotel Mannheim am Rathaus

Great Staff

Customer review rating 4.0/5

Jw Couples - Confirmed reviews ALL

Good size clean rooms, located 5 mins walk from Markt Platz with parking. We stayed for a week and would have appreciated a fridge and more clothes storage in room. Traveling with our dog was not a problem and the staff were excellent. Already booked our next stay.

Dear JW, thank you for your kind review. We are delighted to hear that you enjoyed our staff and clean rooms. We appreciate your feedback regarding the room amenities and will take it into consideration. We look forward to welcoming you and your dog back soon. Best regards, Mercure Hotel Mannheim am Rathaus

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Other web-users rate our hotel

  • 580 reviews 9/10 Location
  • 856 reviews 7.1/10 Room
  • 877 reviews 8.7/10 Service
  • 19 reviews 5.9/10 WiFi
  • 504 reviews 8.3/10 Breakfast
  • 428 reviews 7.4/10 Cleanliness
  • 175 reviews 5.5/10 Food
  • 175 reviews 3.8/10 Value

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