ibis budget Windsor Brisbane 3 estrelas

Classificação clientes Avis 4.1/5 2.016 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

Melhor preço garantido

Como funciona?
+ 11 Serviços

Extras do hotel

  • A 10 minutos de caminhada do RBWH

  • Equipamentos para chá e café nos quartos

  • Transporte público a 200 m de distância

  • Geladeira nos quartos

  • Estacionamento gratuito

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 10h00

Serviços pagos

Serviços e informações práticas
  • Wi-Fi/Acesso à internet
  • Estacionamento descoberto, gratuito no local
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% não-fumante
  • Ar-condicionado
Alimentação
  • Café da manhã Serviços pagos
  • Máquinas de bebidas e snacks

Localização do hotel

ibis budget Windsor Brisbane

159 Lutwyche Road
4030 brisbane
australia

Tel: +61738570488

Fax: (+61)7/38570466

Check-in a partir das 12h00

Check out até as 10h00

  • De avião

    BRISBANE A 13,52 km / 8,4 milhas

GPS:-27.439482, 153.030792

Nossas acomodações

Oferecendo tudo para uma ótima noite de sono, o ibis budget Windsor Brisbane é uma opção excelente para quem viaja com orçamento fixo. Este acessível hotel de Brisbane dispõe de 50 quartos de hóspede com ar condicionado diversas configurações de quarto, adequados para até duas ou três pessoas. Com design contemporâneo, cada quarto foi recentemente reformado, oferecendo banheiro moderno e bem equipado, a excepcionalmente confortável ibis SweetBed, TV tela plana e janelas que se abrem.

Avaliações dos nossos hóspedes para
ibis budget Windsor Brisbane

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.1/5

2.016 comentários

Classificação no TripAdvisor 3.5/5

228 comentários

Budget

Classificação TripAdvisor 4.0/5

qixarch 01/04/2021 Avaliação certificada TripAdvisor

Good position, next to a bus stop that gets to the city in 20 minutes, and handy to the Women's hospital, and the Valley for eating out. Cheap rates, and good staff, the stay was handy to budget consumers

Dear Qixarch, Thank you for providing feedback on your stay with us at the Ibis Budget Windsor. We are glad you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Jerome Amor General Manager

Dangerous

Classificação TripAdvisor 1.0/5

dean912021 30/03/2021 Avaliação certificada TripAdvisor

People trying to get into the room, Drug dealing out of rooms, I have told them all about this and nothing has been done, the security is an absolute joke.. I had someone put something in my drink while I slept and almost died... DO NOT STAY HERE AT ALL

Dear dean912021, We apologise you were disturbed by your neighbours and were unwell during your stay. We do absolutely take matters of security very seriously and have an onsite manager residing within the hotel to oversee the property overnight. Security footage was reviewed during your stay the morning after and once again when I arrived back at the hotel on Monday (I also have read your door lock to check for breaches of which none were recorded). Once again my apologies you felt unsafe during your stay, I do hope you recovered from your illness swiftly. Yours Sincerly, Jerome Amor General Manager

Two day stay Christmas - Boxing Day.

Classificação TripAdvisor 5.0/5

sandyg0anna 30/12/2020 Avaliação certificada TripAdvisor

Excellent service. During the night, my wife wound up lost in the hallway (memory loss). Found by a gent returning who got the night manager. She returned her to our room..Excellent service by the night manager.

Dear Sandyg0anna, Thank you for you fantastic review of your stay with us. We are so glad you found the staff helpful when you found yourself locked out. We do hope to welcome you back in the future. Warm regards, Jerome Amor General Manager

MAGIC WEEKEND IN BRISBANE

Classificação TripAdvisor 4.0/5

David F Family - 19/05/2019 Avaliação certificada TripAdvisor

Have stayed at Ibis budget hotels on several occasions now. Perfect set up and price for the short stay which would be say 2-4 days. Location is very important if you are relying on public transport the train station was not far away and bus almost out the front. Also the continental breakfast was included.

Dear David F, Thank you for taking the time to review our hotel. We are glad you enjoyed our fantastic value accommodation and convenient position. We look forward to welcoming you back in the future. Warm regards, Jerome Amor General Manager

Bed bugs/ Insect bites

Classificação TripAdvisor 2.0/5

Flyer07788115637 Solo travel - 26/04/2019 Avaliação certificada TripAdvisor

Everything is fine except the staff did not recognize my Accor status and did not accommodate my request for late check-out (the accommodation was not full). Also I woke up with a couple of insect bites on my neck and hands and fingers (? Fleas bites). I'm a doctor flying into RBWH for a visit and it was not such a pleasant stay.

Dear Flyer, Thank you for taking the time to tell us about your experience at the ibis budget Windsor. As discussed we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured your concerns have been actioned through our Executive Committee as to improve our service moving forward. We do take any incidents of insects very seriously as policy, and as such have treated your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again please refer to my personal mobile extended to you should you require anything further. Sincerely, Jerome Amor General Manager

A dissapointing stay

Classificação TripAdvisor 2.0/5

Mick H Business - 03/04/2019 Avaliação certificada TripAdvisor

I use the Ibis Budget chain a lot and this property was a disappointment on a number of levels. The manager is a likeable bloke and checked me on reasonably seamlessly. One of the catches here is the rooms are only serviced daily "on request". Unfortunately, they don't tell you this until you get home on the second day and it hasn't been done. I did "request" for the next day and unfortunately, whilst the towels did get changed, the bathroom and toilet weren't cleaned. The WiFi is terrible and there was a fair bit of noise early in the morning. Its a shame, because it is well located, plenty of parking but tired and in need of some procedural work

Dear Mick H Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short; for this I do sincerely apologise. We do hope you will provide us with the opportunity to accommodate you the future. Warm regards, Jerome Amor General Manager

Functional for one night

Classificação TripAdvisor 3.0/5

kra63 Business - 01/07/2017 Avaliação certificada TripAdvisor

Desk clerk was good enough on arrival to move me from a room on the main road to one at back of the hotel with less noise, really appreciated that effort. Bathroom is very tiny, very comfy bed and you can iron downstairs. Not really close to much, except Maccas across the road but for 1 night it was Ok.

Hi P1360UEkevina, Thank you for your recent feedback about your stay with us at Ibis Budget Windsor. We are continually working with our product and introducing new initiatives to help us create positive experiences for our hotel guests. Your feedback will assist us greatly with helping us meet your expectations in the future

Great value for money

Classificação TripAdvisor 4.0/5

W437ERbrian Family - 13/05/2017 Avaliação certificada TripAdvisor

Great value for money. Perfect location for family travelling to attend sporting event. Plenty of parking, friendly service, quick and easy check in. Bed was super comfy and room had everything we needed for one nights stay. Some noise from other patrons coming in late and leaving early in the morning and bathroom floor could have been cleaner. Overall though, a good choice for what we needed.

Hi W437ERbrian, Thank you for your recent review from your stay with us. We are continually looking in to new initiatives that will assist us in creating more memorable experiences for our hotel guests. Thank you again for your feedback and should you wish to visit the hotel soon in the near future, please do not hesitate to contact me directly. Warm Regards, Paul Lindsay - General Manager H5403-GM@accor.com

So close to BRISBANE...CBD...GREAT VALUE

Classificação TripAdvisor 5.0/5

garyhP1571MC Business - 24/04/2017 Avaliação certificada TripAdvisor

I stayed at my favorite brand of Accor..IBIS BUDGET...locatd at Windsor, Brisbane , and loved it. Great value..awsome comfy beds... Great staff....Manager Paul, I stayed with at IBIS BUDGET..St. Peters,Sydney at Christmas ..2016. Massive Car Park , for us country travelers who ..drive every where... Breakfast was fantastic and only $9

Hi GaryhP1571MC, It was so lovely to have you stay with us and fantastic to catch up since you last stayed with our brand in Sydney. I look forward to welcoming you back to the hotel when you are next heading up to Brisbane

hospital visit

Classificação TripAdvisor 4.0/5

robertsD40KZ Family - 21/11/2016 Avaliação certificada TripAdvisor

the facilities are good the problem is with the accessible rooms which do not cater for persons in a wheel chair with the exception of the bathroom which is excellent. the in house breakfast leaves a lot to be desired our first breakfast was Thursday morning the bread had been frozen and was stale it smelt stale and tasted stale Friday was somewhat better still frozen bread but at least somewhat fresher. You would wonder why they need to use frozen $1 per loaf bread when they are in the center of a major city.

Dear robertsD40KZ, Thank you for taking the time to review your stay with us. We have addressed your concerns directly, but appreciate your feedback which we will certianly take on board. Thank you again, Lia Duggin General Manager

Was okay

Classificação TripAdvisor 4.0/5

E3446HQandrewm Family - 01/11/2016 Avaliação certificada TripAdvisor

Was annoyed to find out a hotel didnt have a portable cot. Also had people in the car park drinking half the night being loud and keeping us awake. Over all was a good location but felt like room was over priced

Dear E3446HQandrewm, Thank you for taking the time to review your stay with us. We're sorry to heat that your stay did not meet expectations. We hope that you choose to stay with us again in future and that your next stay is more enjoyable. Kind Regards, Lia Duggin General Manager

Not bad for a budget hotel!

Classificação TripAdvisor 3.0/5

Kerry C Solo travel - 25/10/2016 Avaliação certificada TripAdvisor

The hotel is in a convenient location - handy to the city but lacking in nearby restaurants, bars etc. The service is excellent and rooms are immaculately clean and modern. The bathroom is minimalistic and is a very small space with nowhere to store your toiletries. My room faced the main road and so was subject to traffic noise. Overall it was value for money.

Dear Kerry C, Thank you for taking the time to review your stay with us. We are pleased to hear that overall you enjoyed your time at ibis Budget Windsor, especially that you found the service excellent and the rooms clean. Thank you again for the kind words and we hope to welcome you back again in future. Kind Regards, Lia Duggin General Manager

Epic disappointment

Classificação TripAdvisor 1.0/5

cyf0 Business - 14/08/2016 Avaliação certificada TripAdvisor

I recently moved away from Brisbane but had to come back for business. The Ibis budget Windsor was located exactly where I needed to be for my meetings so I stayed there for the first time ever. I was shocked at the dismal state of the rooms and general low level of cleanliness and care of the facilities. The initial room that I was assigned has stains in the bathroom and on the bedside table. When I brought up the issue the staff was receptive and responsive. However, we inspected two other rooms before we could find one that was clean enough (and even then I found coffee stains on the wall). The room faced a very busy main road and I could hear traffic all night. I have stayed at Ibis hotels overseas and have always been satisfied. I shall no longer be staying at Ibis hotels in Australia.

Dear cyf0, Thank you for taking the time to review your stay with us. I am naturally disappointed to hear that your stay was not positive. A low level of cleanliness is not acceptable by any standards, and we are working hard to imporove this. We have spend the last 2 weeks deep cleaning all rooms so that we can ensure our standard rises. I am pleased to hear that our staff dealt with the issue quickly and tried to resolve the issue for you. We do hope that you will visit again in future, and that you're able to see what we're really all about and why many of our guests return time and time again. Kind Regards, Lia Duggin General Manager

Good value, clean, good location, but too NOISY for me!

Classificação TripAdvisor 3.0/5

leeM2003VW Solo travel - 28/06/2016 Avaliação certificada TripAdvisor

Great location, close to the CBD, with a bus stop out the front which was very convenient. Clean rooms, great beds, pleasant staff and reasonably priced. Unfortunately, I was given a room overlooking the main road and noise from passing vehicles was quite loud, especially as there was no way of blocking the noise coming straight through the big ventilation hole located above the window. Noise from other guests was also an issue as the sound insulation between the rooms is not up to the standard of other hotels I have stayed in. If I could get a room away from the stairwells and overlooking the car park rather than the main road then I'd stay here again, otherwise I will look elsewhere.

Dear leeM2003VW Thank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed most of your stay with us, however sorry to hear the traffic kept you awake. All of our Queen with overhead bunk rooms face the car park and offer the quietest rooms, if you visit again, we certainly recommend those rooms for light sleepers. Thank you again and we do hope to see you again in future. Kind Regards Lia Duggin General Manager

Room ok for the price, bad bathroom, to much traffic noise.

Classificação TripAdvisor 2.0/5

mp00351 Business - 04/06/2016 Avaliação certificada TripAdvisor

First time in a Ibis Budget, room ok for the price, but small bathroom as everything on it, impossible to use the shower with out spillage water, heavy rust next to the floor not acceptable on ibis, after a shower impossible to use the bathroom, bed and tv ok, window allow a constant stream of air and to much noise from the street

Dear mp00351, Thank you for taking the time to review your stay with us. I am sorry to hear that your stay was not enjoyable, that is the last thing we want. Thank you for your feedback regarding the bathroom, we are currently working on some of the issues you mentioned so we hope that if you visit us again your next stay is much more enjoyable. Kind Regards, Lia Duggin General Manager

ibis Windsor

Classificação TripAdvisor 3.0/5

Steve_Curnow Business - 15/05/2016 Avaliação certificada TripAdvisor

Good central location with easy access to the city. Friendly and efficient reception process and staff. Does tend to get a bit noisy as is on a main traffic thoroughfare. Overall a good venue and not bad for a budget motel, but beds are not particularly comfortable and there are not enough pillows (an extra pillow would be good), but other than that Ok.

Dear Steve, Thank you for taking the time to review your stay with us, we appreciate all our guest feedback and from a return guest its even more helpful. Sorry to hear about the beds, they are ibis Sweet beds made especially for all ibis Hotels. Whilst I'm not able to alter that, we can certainly assist you with an extra pillow. Please just let us know on check in, or include it when you make your booking online. We will do our best to accommodate you so that you can have a comfortable nights sleep. Kind Regards, Lia Duggin General Manager

Affordable Accommodation

Classificação TripAdvisor 4.0/5

Brindy13 Family - 21/04/2016 Avaliação certificada TripAdvisor

Great for short term stays in Brisbane. The room was compact however the bed was very comfortable. The water from the shower covers the whole bathroom floor. The continental breakfast which was included with our accommodation was basic but did the job. Check in and check out was simple and quick. Ravi at the reception desk was friendly and helpful. The complimentary car parking is a bonus. We asked for a quiet room away from Lutwyche Road and this was provided and much appreciated.

Dear Brindy13, Thank you for taking the time to review your stay with us. We are pleased to hear that overall you enjoyed your time here and that you enjoyed the quiet room, comfy bed, complimentary car parking and most importantly our staff member Ravi. We look forward to welcoming you back in future. Kind Regards Lia Duggin General Manager

Value for money

Classificação TripAdvisor 4.0/5

Jeff G Business - 21/02/2016 Avaliação certificada TripAdvisor

Friendly and helpful staff. Room was quite adequate for budget accommodation, with bed surprisingly comfortable. Only detraction is the road noise, otherwise would thoroughly recommend. I will be staying again in the future.

Dear jefferygall2, Thank you for taking the time to review your stay with us here at the ibis Budget Windsor. We are pleased to hear that you enjoyed your stay. Its always a pleasure to hear that the staff were both helpful and friendly and we agree the beds are super comfy! We look forward to welcoming you back in future. Kind Regards, Lia Duggin General Manager

Budget means budget!

Classificação TripAdvisor 2.0/5

Steve D Couples - 19/01/2016 Avaliação certificada TripAdvisor

Partner and I said before and after an international cruise. This Ibis Hotel had no elevator for the three-storey building. We were assigned the 3rd floor and hauled 20kg bags up three flights of stairs. Room appointments adequate, though bathroom light not working. Fixed immediately. Two bath towels provided but no hand towel or floor mat. Shower inside small bathroom space and protected by a curtain. Water all over the floor cannot be mopped up or avoided. Staff mostly warm and helpful, though one female needed an attitude adjustment. Breakfast adequate and suitably priced. In-hotel direct phone to local taxi company helpful. Internet (private provider) expensive and limited data downloads. General condition and cleanliness very average and requiring maintenance / improvement.

Dear IcemanSteve, Thank you for taking the time to tell us about your experience at the ibis budget Windsor Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately there is no lift in the hotel and the top floor is located 30 steps from the ground floor so I understand your frustration with your lugagage. When possible we will always try to allocate the lower levels, however on days that we are fully booked we cannot avoid using all levels. We're pleased to hear you enjoyed the simple features of the room, the breakfast and the taxi phone. With regards to the staff, I will be sure to speak to the staff on duty that day to ensure they make all our guests feel welcome. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lia Duggin General Manager

Satisfactory, but not an overwhelming experience even for budget price

Classificação TripAdvisor 3.0/5

Sarastro123 Solo travel - 14/01/2016 Avaliação certificada TripAdvisor

The hotel is excellently located with kind reception staff - the rooms are recently refurbished - the bed is very comfortable - aircon is excellent - good views towards the city for some rooms. Above all - and for me this is important - the rooms are exceptionally quiet. As someone needed good sleep, this factor was brilliant. I would return to the ibis budget Windsor Brisbane if it weren't for the fact that my bathroom has mold all over the tiles. It simply wasn't acceptable. I paid a rate of $78 per night and frankly, for only a little more, I would have preferred to stay somewhere else knowing that the bathroom was clean. It was such a shame because this hotel ticked all the right boxed. To give a more balanced review, I wish also to highlight that the reception manager was so lovely and friendly. I had a bulb blown in my room (just an accident - nobody to blame, could have been anywhere) and she, herself, went to fix it right there and then on the spot. I wish Ibis Budget all the best and hope there success continues.

Dear Sarastro123, Thank you for taking the time to review your stay with us. Overall, I am sorry that your experience did not meet your expectations. Whilst its pleasing to hear the positivies, comfotable bed, good A/C, quiet room and helpful staff, its disappointing that the cleanliness of your room let it all down. Upon receiving your feedback we have immediately had our housekeeping team do a thorough clean on the room you were in (along with checking other rooms too). I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Lia Duggin General Manager

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