Mercure Hotel Duesseldorf City Center 4 étoiles

Note Avis clients (Note ALL) 4.3/5 1 733 avis

Mercure Hotel Duesseldorf City Center - Image 1
Mercure Hotel Duesseldorf City Center - Image 2
Mercure Hotel Duesseldorf City Center - Image 3
Mercure Hotel Duesseldorf City Center - Image 4
Am Stresemannplatz 1, 40210 DUESSELDORF, Allemagne

Description

Les plus de l'hôtel

  • Hôtel 4 étoiles bénéficiant d'un emplacement central au coeur de Düsseldorf

  • Séjour confortable avec WIFI haut débit

  • Climatisation dans tout l'hôtel

  • Accès direct au parking souterrain de l'hôtel

  • Salles de réunion agréables avec lumière naturelle et équipement professionnel

Nos hébergements

Localisation de l'hôtel

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Allemagne

GPS:51.21939, 6.787725

Téléphone
Fax +49 211 3554500

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

QUATRE SAISON

Découvrez les plats internationaux et spécialités régionales exquis du restaurant Quatre Saison. Ouvert du lundi au jeudi de 12 à 15 h et de 18 à 22 h et le samedi de 18 à 22 h. Fermé le dimanche et les jours fériés. Le restaurant dispose d'une terrasse.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 733 avis

Note Avis clients 2.0/5

Valery N. Professionnel - Avis confirmés ALL

Hôtel bien situé. Le confort de la chambre est ok. Par contre le nettoyage de la chambre n’a pas eu lieu, malgré l'affiche sur la porte de le faire.

Dear Valery N., I would like to offer my sincere apologies for the deficiencies regarding the housekeeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay with us. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager

Note Avis clients 4.0/5

Luc T. En couple - Avis confirmés ALL

Chambre spacieuse et propre.

Dear Luc T., Thank you very much for your visit. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

Note Avis clients 4.5/5

Jean P. G. En famille - Avis confirmés ALL

Nous avons eu la chance d'être surclassés. Nos demandes ont été respectées. Très bon petit-déjeuner, chambres spacieuses et lits confortables. Mérite d'être modernisé.

Dear Jean P. Grangaurd, We are always pleased to learn that our guests have enjoyed their visit with us. It is also rewarding for us to know when our services leave you satisfied and to receive respective ratings and great remarks on the breakfast in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Note Avis clients 4.5/5

Eric N. En famille - Avis confirmés ALL

Très bon petit déjeuner et chambre très propre

Dear Eric N., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Note Avis clients 2.5/5

Veronique F. Professionnel - Avis confirmés ALL

Accueil pourrait être plus aimable , petit déjeuner très cher

Dear Veronique F., We regret that your experience with our breakfast and our service did not meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager

D'autres internautes évaluent notre hôtel

  • 864 avis 9.1/10 Site
  • 1 177 avis 5.7/10 Chambre
  • 863 avis 8.6/10 Service
  • 19 avis 9.2/10 Internet
  • 589 avis 5.8/10 Confort
  • 499 avis 8.4/10 Petit déjeuner
  • 417 avis 6.6/10 Propreté
  • 335 avis 2.9/10 Ambiance

Dispensé par Trustyou

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