Mercure Hotel Duesseldorf City Center 4 étoiles

Note Avis clients (Note ALL) 4.3/5 1 644 avis

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Mercure Hotel Duesseldorf City Center - Image 1
Mercure Hotel Duesseldorf City Center - Image 2
Mercure Hotel Duesseldorf City Center - Image 3
Mercure Hotel Duesseldorf City Center - Image 4
Am Stresemannplatz 1, 40210 DUESSELDORF, Allemagne

Description

Les plus de l'hôtel

  • Hôtel 4 étoiles bénéficiant d'un emplacement central au coeur de Düsseldorf

  • Séjour confortable avec WIFI haut débit

  • Climatisation dans tout l'hôtel

  • Accès direct au parking souterrain de l'hôtel

  • Salles de réunion agréables avec lumière naturelle et équipement professionnel

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Allemagne

GPS:51.21939, 6.787725

Téléphone
Fax +49 211 3554500

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

QUATRE SAISON

Découvrez les plats internationaux et spécialités régionales exquis du restaurant Quatre Saison. Ouvert du lundi au jeudi de 12 à 15 h et de 18 à 22 h et le samedi de 18 à 22 h. Fermé le dimanche et les jours fériés. Le restaurant dispose d'une terrasse.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 644 avis

Note Avis clients 3.0/5

Frederic D. Professionnel - Avis confirmés ALL

Dear Frederic D., I am very sorry regarding the high room temperature, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay with us. We hope to welcome you as our guest again. Best regards, Sven Schlüter General Manager

Note Avis clients 5.0/5

Frederique S. Voyage solo - Avis confirmés ALL

Dear Frederique S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Note Avis clients 3.5/5

Habib H. Professionnel - Avis confirmés ALL

Dear Habib H., Thank you very much for your visit. I am very sorry that your room did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being implemented. It would be a pleasure to welcome you back to Düsseldorf and to our hotel. With best regards, Sven Schlüter General Manager

Note Avis clients 2.0/5

Angie S. Entre amis - Avis confirmés ALL

Dear Angie S., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our reservations department including the check-in procedures. Sorry to also learn that our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center. Best regards, Sven Schlüter General Manager

Note Avis clients 4.5/5

Catherine T. Voyage solo - Avis confirmés ALL

Dear Catherine T., Thank you very much for your visit. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

D'autres internautes évaluent notre hôtel

  • 790 avis 9.2/10 Site
  • 1 062 avis 5.8/10 Chambre
  • 789 avis 8.8/10 Service
  • 19 avis 8.9/10 Internet
  • 553 avis 5.6/10 Confort
  • 462 avis 8.1/10 Petit déjeuner
  • 385 avis 6.9/10 Propreté
  • 316 avis 3/10 Ambiance

Dispensé par Trustyou

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