Mercure Hotel Duesseldorf City Center 4 étoiles

Note Avis clients (Note ALL) 4.3/5 1 698 avis

Mercure Hotel Duesseldorf City Center - Image 1
Mercure Hotel Duesseldorf City Center - Image 2
Mercure Hotel Duesseldorf City Center - Image 3
Mercure Hotel Duesseldorf City Center - Image 4
Am Stresemannplatz 1, 40210 DUESSELDORF, Allemagne

Description

Les plus de l'hôtel

  • Hôtel 4 étoiles bénéficiant d'un emplacement central au coeur de Düsseldorf

  • Séjour confortable avec WIFI haut débit

  • Climatisation dans tout l'hôtel

  • Accès direct au parking souterrain de l'hôtel

  • Salles de réunion agréables avec lumière naturelle et équipement professionnel

Nos hébergements

Localisation de l'hôtel

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Allemagne

GPS:51.21939, 6.787725

Téléphone
Fax +49 211 3554500

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

QUATRE SAISON

Découvrez les plats internationaux et spécialités régionales exquis du restaurant Quatre Saison. Ouvert du lundi au jeudi de 12 à 15 h et de 18 à 22 h et le samedi de 18 à 22 h. Fermé le dimanche et les jours fériés. Le restaurant dispose d'une terrasse.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 698 avis

Note Avis clients 3.0/5

Gilles G. Professionnel - Avis confirmés ALL

La chambre n’est pas au standard attendu Mercure : lit une place, surface de chambre d’étudiant, salle de bain minuscule avec bac à douche très petit et un rideau de douche basique.

Dear Gilles G., Thank you very much for your visit. We regret that your experience with your room did not meet your expectations; please allow us to express our sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager

Note Avis clients 4.0/5

Imsa K. En couple - Avis confirmés ALL

Nous n'avons pas pu utiliser le petit coffre fort dans la chambre. La batterie était vide et pendant le week-end il n'ya pas de technicien. Decévant. Petit déjeuner beaucoup trop cher si l'on veut juste prendre un café avec un croissant.

Dear Imsa K., I am very pleased that you took the time to review your visit. Thank you for your visit, the high rating, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Note Avis clients 4.5/5

Orianne G. Professionnel - Avis confirmés ALL

Bien placé et confortable. Le seul bémol : manque une offre de vraie restauration sur place.

Dear Orianne G., Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Sven Schlüter General Manager

Note Avis clients 5.0/5

Bruno D. En couple - Avis confirmés ALL

Du personnel accueillant, une femme de chambre très gentil et disponible,un hôtel très propre, un rafraîchissement des couloirs et des chambres seraient une bonne chose et plus de chaînes francophones pour finir la soirée serait les bienvenues.

Dear Bruno D., I am very pleased that you took the time to review your visit. Thank you for your visit, the top rating, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Note Avis clients 2.0/5

Valery N. Professionnel - Avis confirmés ALL

Hôtel bien situé. Le confort de la chambre est ok. Par contre le nettoyage de la chambre n’a pas eu lieu, malgré l'affiche sur la porte de le faire.

Dear Valery N., I would like to offer my sincere apologies for the deficiencies regarding the housekeeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay with us. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager

D'autres internautes évaluent notre hôtel

  • 847 avis 9.2/10 Site
  • 1 139 avis 5.8/10 Chambre
  • 850 avis 8.8/10 Service
  • 20 avis 8.3/10 Internet
  • 571 avis 5.9/10 Confort
  • 490 avis 8.3/10 Petit déjeuner
  • 402 avis 6.6/10 Propreté
  • 330 avis 3.1/10 Ambiance

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