مركيور Mercure دوسلدورف سيتي نور 4 نجوم

Comfortable Bed, But some amenities could be added in the room perhaps some slippers,complementary water. There is no mini bar in the room. These items could bring value to the hotel and the guest needs. I stayed in room 206, Room was clean but some stains on the carpet still visible. Also at the breakfast, I was not greeted very friendly. Staff needs to be more friendly and helpful.. not to tell you that you can get your own coffee or Tea!! Perhaps I should stay at some other Hotel where staff is more proffessional and friendly. Thank You for reading my comments..!

The Mercure Hotel Nord is located about 800 meters from the nearest tram stop and about a 35 minute walk from the Altstadt. I tend to try to 'walk' a city if I can so this did not present a problem for me but it might be a problem for other potential visitors. The hotel seems to be aimed at business customers - both in terms of location and facilities. I found the approach of staff generally to be professional, helpful and business like. The approach of the staff at breakfast was friendly and very helpful. Breakfast was very good.I enquired about an upgrade upon arrival (being a Gold Member) but was told all upgraded rooms were taken. Having said that upgraded rooms appeared to be available on the website and the hotel appeared to have very few people staying when I visited.I was satisfied with my stay

I used to come in this hotel several years ago for business trip.When I decided to came back I was a bit suprise by the restaurant prices which went quite high.As well, I was really disappointed by the breakfast which was poor compared to the Mecure we had the previous day. The staff was not that welcoming as well.To conclude, it was expenses and disappointing. Will not come back

Had 2 comfortable nights at this hotel. Room was of decent size and clean. bathroom was clean and had a powerful shower as well. Customer service was excellent. The only downside was the wifi that was slow. The hotel is about 15 mins to Aldstat by public transport. There are 2 tram/Ubahn stops within 5 mins walk. REWE & ALDI are also within walking distance.

Comfortable hotel close to tram & S Bahn stop. Good bedrooms, comfortable beds, nice bar with garden area. Friendly helpful reception staff Only negative was 19 euro each for breakfast which seemed expensive, so did not take it

I was there for business. Nothing much to say, good quality for the value, well appreciated hotel. The personal is welcoming, rooms are clean, and fast wifi with my golden membership to Accor hotels. Just small comment about the 'green' hotel as they like to be called, like this one. Lots of communication about how green they are, but you end up with plastic cups in your bathroom, which are wrapped in another plastic.... Not green at all. Finally the check out was slow: eror in the billing address, solw process while they already had the print of my credit card. I thought that being gold would accelerate the process.

Very easy access from the airport. Nice underground parking with planty of space. Very warm welcome just at arrival makes you happy even after long travel. Rooms are nice and clean. At the restaurant you are welcome and great wine selection allows you to relax in the evening.

Clam room in the back as requested: very appreciated Friendly night manager at arrival and early bird check out Very good service with very convenient rate. Only the smell of the housekeeping products in the hallways & corridors could be better... For sure a very good experience

Bedding in poor condition, comforters too small (kid size!), All this is not worthy of a 3 star hotel. No consideration of priority access for Silver cardholders at the front desk. Restaurant with very good meat but dinner only possible near the bar which has only very few tables or a long wait! Very good breakfast.

Arrival at midnight and the reception was super friendly and helpful with my invoice changes. The rooms super clean and everything quite. The breakfast has everything what you need. I will book this hotel during my next trip again.

the first room at the 4th floor was with odor of cigarette the second room at the 3rd floor was with odor of cigarette, the third room at the 2d floor was with phone out of order this is the client who has to test the preparation of the room !!!

The hotel is in between the airport and the city center, so it was convenient as we arrived by train and left from the airport the next morning. We were welcomed by friendly staff and found a comfortable and clean room and had a very good night as it was quiet.

Very nice hotel, with excellent service, very rich breakfast buffet and most likely the best filter coffee served in hotels in Germany. Very clean rooms, great free Wi-Fi service and just 400 meters from the tram to down town. I wish I could stay there every time I travel to Dusseldorf.

Great service and conditions! I have stayed there for 2 days and for that I did not have too much time to span in the room but al is there- very clean, all in order and sound isolated for rest and privacy. That is all what everybody needs for a trip!

good business hotel / rooms are well equipped / bathroom ok / unfortunately no (laptop) safe in the room / reception staff very helpful and friendly / secured in house parking / excellent breakfast / located close to the airport