Mercure Grand Hotel Biedermeier Wien 4 estrelas

Hidden in the heart of Vienna. With a scent of history and magic. Beautiful and cozy. The winter garden is amazing. Location is perfect for business travel or a vacation. Street to the hotel is just beautiful. Will definitely return!

This hotel was adequate, but nothing fancy. It's located in an older building, with entry via a narrow alleyway. The interior hallways are narrow and crooked (easy to get lost and confused). The shower was absolutely TINY! The room had very poor lighting. The TV was very small and didn't carry CNN. The bed was good though. The best I can say about the place is that it is "quirky" and clean.

Average hotel. It was clean but a very basic room. Minimal amenities. Our reservation said 3 p.m. check in, which we totally understood. We did arrive early but unfortunately were not able to get into our room, and were advised by the front desk that it would be 3 o’clock. Totally understood. BUT….3 o’clock came and still no room. One person of front desk staff did very little to keep us updated as we sat in the lobby. There was a shift change and the next staff were much more accommodating. Offered us a voucher for a glass of wine in the restaurant, which was very nice, but we just wanted our room. We finally got our room at about 4:20; our luggage was taken to our room, thanks to the lovely front desk lady who came on duty at 3p.m. We were on the third floor. Elevator to the third floor. Once we got to the third floor it was a very long walk to the room, which would have been fine. BUT….then we had to climb 2 flights of stairs to get to our room. Anyone with any health or mobility issues would never have been able to do this. The room was very basic but clean, which is very important to me. Minimal amenities. Twin beds, a desk and one desk chair. Good location, very convenient. Would I stay again……🤷‍♀️🤷‍♀️.

This hotel is 2 subway stops from St Stephens Cathedral subway stop. Very easy to get around...just take the orange line. The hotel is dated and the room and bathroom are very small. The buffett breakfast is about average with all of the standard items. The front desk people were very nice and very helpful.

One of best choice in Wien , this hotel is close to Mitte and several Unterbahn (metro) lines such as 3 (Rochusgasse) and 4 (Mitte Landstrassehauptstrasse) .The style Biedermeier is unique , breakfast excellent and very quiet for a good sleeping night .The service is top .