Mercure Grand Hotel Biedermeier Wien 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 1.144 comentários

Extras do hotel

  • Garagem do hotel

  • Sauna e fitness gratuitos

  • Dois restaurantes internacionais e tradicionais

  • Terraço com área verde

  • Lojas na Rua Biedermeier

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Áustria

GPS:48.204055, 16.388774

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

WINTERGARTEN

Restaurante romântico com jardim idílico. Aprecie as especialidades nacionais e internacionais.

As nossas opções de alojamento

Escolha entre os confortáveis quartos clássicos Biedermeier com 2 camas individuais; a suite Junior com 2 camas individuais (quarto espaçoso com sala de estar adicional); a suite Biedermeier com 1 cama dupla (sala de estar, quarto e secretária ampla); os quartos Deluxe com 1 cama tamanho queen; ou os quartos Deluxe com 1 cama tamanho king. Todos os quartos estão equipados com ar condicionado e Internet de alta velocidade

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Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.5/5  1.144 comentários

Classificação do TripAdvisor  4.0/5  1.682 comentários

A little magic in the heart of the city

Nota Tripadvisor 4.0/5

2023_Anna_B Negócios - Avaliação com certificação TripAdvisor

Hidden in the heart of Vienna. With a scent of history and magic. Beautiful and cozy. The winter garden is amazing. Location is perfect for business travel or a vacation. Street to the hotel is just beautiful. Will definitely return!

Old, worn and tired!

Nota Tripadvisor 3.0/5

Raintree_Thailand Couples - Avaliação com certificação TripAdvisor

This hotel was adequate, but nothing fancy. It's located in an older building, with entry via a narrow alleyway. The interior hallways are narrow and crooked (easy to get lost and confused). The shower was absolutely TINY! The room had very poor lighting. The TV was very small and didn't carry CNN. The bed was good though. The best I can say about the place is that it is "quirky" and clean.

Dear Raintree_Thailand, Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashal Deneva

Average hotel.

Nota Tripadvisor 3.0/5

leslie ann k Couples - Avaliação com certificação TripAdvisor

Average hotel. It was clean but a very basic room. Minimal amenities. Our reservation said 3 p.m. check in, which we totally understood. We did arrive early but unfortunately were not able to get into our room, and were advised by the front desk that it would be 3 o’clock. Totally understood. BUT….3 o’clock came and still no room. One person of front desk staff did very little to keep us updated as we sat in the lobby. There was a shift change and the next staff were much more accommodating. Offered us a voucher for a glass of wine in the restaurant, which was very nice, but we just wanted our room. We finally got our room at about 4:20; our luggage was taken to our room, thanks to the lovely front desk lady who came on duty at 3p.m. We were on the third floor. Elevator to the third floor. Once we got to the third floor it was a very long walk to the room, which would have been fine. BUT….then we had to climb 2 flights of stairs to get to our room. Anyone with any health or mobility issues would never have been able to do this. The room was very basic but clean, which is very important to me. Minimal amenities. Twin beds, a desk and one desk chair. Good location, very convenient. Would I stay again……🤷‍♀️🤷‍♀️.

Dear Leslie Ann K, Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. We hope to welcome you back to serve you better in the future. Best regards, Ashal Deneva

Decent location

Nota Tripadvisor 3.0/5

Ramadama Famílias - Avaliação com certificação TripAdvisor

This hotel is 2 subway stops from St Stephens Cathedral subway stop. Very easy to get around...just take the orange line. The hotel is dated and the room and bathroom are very small. The buffett breakfast is about average with all of the standard items. The front desk people were very nice and very helpful.

Dear Ramadama, thanks a lot for your kind words! We are glad that you enjoyed your stay at Mercure Grand Hotel Biedermeier and hope to welcome you back soon. Best regards, Ashal Deneva

A perfect hotel in Wien

Nota Tripadvisor 5.0/5

alainp559 Avaliação com certificação TripAdvisor

One of best choice in Wien , this hotel is close to Mitte and several Unterbahn (metro) lines such as 3 (Rochusgasse) and 4 (Mitte Landstrassehauptstrasse) .The style Biedermeier is unique , breakfast excellent and very quiet for a good sleeping night .The service is top .

Dear Alainp559, we very much appreciate your comments about Mercure Grand Hotel Biedermeier! It is always nice to see that guests enjoy their stay! We are looking forward to welcome you back soon. Best regards, Ashal Deneva

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 849 comentários 9.6/10 Localização
  • 878 comentários 6.3/10 Quarto
  • 791 comentários 8.9/10 Serviço
  • 19 comentários 8.4/10 Internet
  • 545 comentários 8.8/10 Pequeno-almoço
  • 285 comentários 6.9/10 Limpeza
  • 161 comentários 8.1/10 Comida
  • 8 comentários 8.1/10 Centro de Bem-Estar/Spa

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