Mercure Vienna First
Nota clientes Avis (Classificação ALL) 4.6/5 236 comentários
EXCELENTE LOCALIZAÇÃO: zona pedonal no centro histórico da cidade
Encantador hotel na cidade com o inconfundível estilo vienense
O primeiro bistro de Viena: bar e restaurante
Galardoado com o prémio Austrian Ecolabel
Hotel aprovado por ALLSAFE
Desider Friedmann Platz 2
U1 / U4: Schwedenplatz
WIEN SCHWECHAT A 18 km / 11,18 milhas - Transporte Pagante
HAUPTBAHNHOF A 3 km / 1,86 milhas
Check-in desde as - Check-out até às
Histórico e o moderno: uma localização única em termos de arquitetura e culinária. Deixe-se seduzir pela atmosfera especial, pelos encantadores da nossa cozinha aberta, pela música lounge e por um copo de vinho da nossa adega.
O hotel tem 49 quartos para não fumadores. Escolha entre quartos Standard e Privilege e Suite Executive. Todos os quartos dispõem de uma secretária funcional, WIFI grátis e utensílios para chá/café.
Avaliações dos nossos clientes
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Nota Tripadvisor 3.0/5
Myrto75 Avaliação com certificação TripAdvisor
Nice location in the city centre close to all attractions. Clean room, comfy bed. Noice from elevator and water pump didn't let us sleep. The staff seems to be tired and bored. Breakfast was good and fresh with a good variety of food.
Dear Myrto, thank you for taking your time to write your experiences on tripadvisor. We depply regret, that your stay was not to your fully satisfaction. We are very thankful for your constructive criticism on which we will take care of! We are happily looking forward to welcoming you another time! Warm regards from Vienna Katharina
Boa Localização e Excelente pequeno-almoço
Nota clientes Avis 3.5/5
Carlos L. Casais - Comentários confirmados de ALL
Hotel bem localizado, com fácil acesso ao centro de Vienna e aos transportes (Airport lines, Hop On-Hop of, barcos, ...). Quarto bastante acolhedor e bem decorado. Só não foi perfeito pois a água do duche não tinha pressão (apesar de termos pedido assistência na receção, não houve qualquer alteração) e a cama não era muito confortável e o tipo de edredões não ajudava.
Dear Carlos L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet fully your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Nice cozy hotel just couple of minutes away from many places to visit in Vienna !
Nota Tripadvisor 5.0/5
Manu P Avaliação com certificação TripAdvisor
This was just a great location to discover Vienna and give us the envy to discover even more. Centrally located, nice location, nice surroundings and kind & great service. Eventhough we were there just after the Covid lockdown, the Mercure team made our stay perfect !
Dear Manu, we highly appreciate your positive review about your time in Vienna with us! Warm regards from beautiful Vienna and stay healthy! Katharina
Nota Tripadvisor 2.0/5
R2850WZmmm Couples - Avaliação com certificação TripAdvisor
We booked this hotel, but it turned out to be closed. The owners only informed us weeks after booking and shortly before traveling. They rebooked us to another branch very nearby, stating that it would have the same quality (mercure Wien Zentrum). Meanwhile other hotel rates had increased so we had little choice to accept, but we regretted it during our stay. The hotel room was very hot as the AC doesnt work properly during the Viennese summer. Opening the window was not an option. All windows are street facing. Our room was directly above the entrance with noise from people entering and leaving, but also of loud drivery trucks than kept their engines running. Complaints were not addressed during our stay.
Comfortable & Central
Nota Tripadvisor 4.0/5
Andrew B Avaliação com certificação TripAdvisor
Lovely staff and superb breakfast. Only negative is our room was slightly too small to comfortably open our suitcases but the rooms are very well appointed. We visited in January and it was cold outside but we felt that the heating was slightly too high overall throughout the hotel as you feel like stripping naked when you enter the Lobby from outside.
Dear Mercure Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fulfill all of our guest’s expectations. It is nice to hear that you started the day well with our rich breakfast buffet. Yes, our rooms are intimate but we hope our guests enjoy their smart design and personalized touches that make it feel like home. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards from Vienna, Julia Ron Assistant Front Office Manager
Em parceria com TripAdvisor