Pullman London St Pancras

Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.5/5 2,581 reviews

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Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
United Kingdom

  • BUS:  10,30,73,205,390 British Library

  • CIRCLE LINE:  CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE:  HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE:  METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE:  NORTHERN LINE KING'S CROSS

  • NORTHERN LINES:  NORTHERN LINE EUSTON

  • PICCADILLY LINE:  PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE:  VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES:  VICTORIA LINE KING'S CROSS

  • By plane

    GATWICK At 56km / 34 miles

  • By plane

    HEATHROW At 26km / 16 miles

  • By plane

    LONDON CITY AIRPORT At 12km / 7 miles

  • By plane

    LUTON At 55km / 34 miles

  • By plane

    STANSTED At 56km / 34 miles

  • By car

    A40 At 1km / 0 miles

  • By train

    EUSTON At 0km / 0 miles

  • By train

    EUSTON STATION At 0km / 0 miles

  • By train

    KG CROSS ST PANCRAS At 0km / 0 miles

  • By train

    KING S CROSS At 0km / 0 miles

  • By train

    VICTORIA At 5km / 3 miles

GPS:51.52851, -0.127689

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GA KingsX

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Our accommodation(s)

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,581 reviews

TripAdvisor Rating  4.5/5  5,847 reviews

Certificate of excellence 2022

Average stay but near to the main station

TripAdvisor rating 3.0/5

Megan A Business - TripAdvisor review

I was having a bit expectation to this hotel because Accor should be quite famous hotel brand. However, the room I stayed is a bit old. The wood trim of the bathroom door peeled off. The cleanliness of toilet is just so so. There were some marks on the toilet seat which was so disgusting. Also, there were some drink marks on the table as well. That really made me very uncomfortable. Pros: - Near to St. Pancras Station and you can just walk 5 mins and take the train to Paris or take tube at Kings Cross station to anywhere in London. - Food at the restaurant was great.

Dear @Megan A, Thank you for your review and naturally I am disappointed that you did not fully enjoy your experience at Pullman London St Pancras. Your feedback is of great importance to us and while I am delighted you enjoyed our restaurant and benefitted from our convenient location, I am sorry to read that the cleanliness of your room was not up to standards. This is something that needs to be rectified immediately by our Housekeeping Team. and I can assure you that further action will be taken. Please feel free to get in touch with me directly on alfio.scuderi@accor.com and I will be glad to discuss this matter in further detail. We appreciate your feedback and will continue to monitor the overall cleanliness and I sincerely hope we will have the chance to welcome you back soon. Kind Regards, Alfio Scuderi Hotel Quality & Guest Experience Manager

Loved Hotel but had a bad experience

Customer review rating 3.0/5

Mda Families - Confirmed reviews ALL

Loved the hotel and location. But was faced with an extraordinary bill for laundry services. I had asked the front desk if I could send out some socks/undergarments/T-shirts to be washed. Great 24-hour turnaround but when inquired on price, they could not quote as the partnership with laundry provider changed. I explained that I didn't like surprises and would appreciate an estimate, at least. Again reassured me that it shouldn't be much. I felt confident to leave them. The front desk said 'it shouldn't be much to have them washed.' I picked up the laundry the next day to a whopping bill of 163 pounds! I could have replaced all the items for 75 pounds! Once I got to my room, I realized that they dry cleaned all socks and underwear. I'm not sure who drycleans socks and underwear. I spoke to the front desk manager and reluctantly took off 20% of the bill. I feel this was an outrageous bill for the request. It left such a poor experience for us.

Well located friendly staff

Customer review rating 4.0/5

Ms W. Business - Confirmed reviews ALL

Hotel is beautiful and everyone oh so friendly. Enjoyed my stay. Only downside I can think of I was hoping for a cooked breakfast one morning I'm vegetarian/vegan and the choice on that side was a little limited. Maybe a free more choices would be great.

Good Stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

I often stay at this hotel as the location for St Pancras is ideal and the facilities are excellent

Excellent service and location

Customer review rating 5.0/5

Yan Families - Confirmed reviews ALL

Mekata, the front desk manager was excellent. She patiently helped me with arrival and travel plans. It was valuable. She is the best. Paule is so wonderful. His time and help to get my next day travel squared out and made our trip possible to visit places we wanted to go and he helped me learn the travel system in London.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,025 reviews 9.7/10 Location
  • 1,761 reviews 7.6/10 Room
  • 1,914 reviews 9/10 Service
  • 16 reviews 8.2/10 WiFi
  • 840 reviews 8.3/10 Breakfast
  • 552 reviews 7.8/10 Cleanliness
  • 477 reviews 8/10 Amenities
  • 270 reviews 8.5/10 Bar

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