Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.5/5 3,916 reviews

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
United Kingdom

GPS:51.52851, -0.127689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GA KingsX

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,916 reviews

TripAdvisor Rating  4.5/5  5,931 reviews

Certificate of excellence 2023

Excellent hotel

Customer review rating 5.0/5

Steve Business - Confirmed reviews ALL

The hotel has a great location near to several stations. The staff on reception were very friendly and helpful, and the room itself was spacious and clean.

Dear Stephen, Thank you for taking the time to review your experience at Pullman London St Pancras. We are delighted to read you enjoyed your stay with us and hope to welcome you back very soon. Warm regards, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Got there in the end (mostly)

Customer review rating 3.5/5

John Couples - Confirmed reviews ALL

First room was terrible - AC didn't work. TV didn't work. Staff tried to repair both but couldn't so moved us to another room on a lower floor which was a better room but was subject to noise from local pub and street noise

Friendly hotel in a great location

Customer review rating 4.0/5

Sally J. H. Solo - Confirmed reviews ALL

This was my first stay at the Pullman and it was good. The welcome was warm from the receptionist and it is a nice touch to offer a drink to the weary traveller. I was surprised that a guest next to my room was crashing around in the early hours - it sounded like they were trying to get into their room without opening the door! - but that is not the hotel's fault. And I suppose the cost of the accommodation doesn't stop people from being disorderly. I dined in the restaurant on my second evening and enjoyed it, though was surprised to be charged £8 for butter... I had bread and butter with my soup and then a little more butter for my broccoli, and it was artisan, very nice, but I had to laugh when I saw the bill - 2 x butter... Just a small thing, but there we are. Overall I enjoyed myself and, like Terminator, will be back.

No Ashtrays

Customer review rating 3.5/5

George T. Business - Confirmed reviews ALL

Everything was excellent until I went for a smoke outside. I could not find an ashtray so used a gutter to dispose of my cigar. I was approached by 2 men with body cams who work for the council and fined me £100 for littering! I explained there were no bins, but to no avail. When I told the reception they were shocked and I recommended they put some ashtrays out. The doorman then came over and showed mew an ashtray round the corner you provide Is there some way you could make the smoking area more visible please? Not a good habit I know, but £100 😳

Good location, shame about the view

Customer review rating 3.5/5

F A. Business - Confirmed reviews ALL

Great room, comfortable bed, big bath. The view on the second floor was dismal with those poor little succulent pots interspersed on the concrete roof. Was also disappointed I couldn’t get late checkout which I admittedly forgot to book but pleaded to even get one hour which I was of course happy to pay for but to no avail. A bit harsh when you fork out over 1000 pounds for 3 nights and a concrete roof view.

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Other web-users rate our hotel

  • 1,593 reviews 9.7/10 Location
  • 2,560 reviews 7.8/10 Room
  • 2,619 reviews 8.9/10 Service
  • 34 reviews 6.6/10 WiFi
  • 1,224 reviews 8.7/10 Breakfast
  • 778 reviews 7.8/10 Food
  • 745 reviews 8.6/10 Vibe
  • 716 reviews 8.1/10 Cleanliness

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