Sofitel Cairo Nile El Gezirah 5 stars

Customer review rating (ALL Rating) 4.5/5 888 reviews

Sofitel Cairo Nile El Gezirah - Image 1
Sofitel Cairo Nile El Gezirah - Image 2
Sofitel Cairo Nile El Gezirah - Image 3
Sofitel Cairo Nile El Gezirah - Image 4

Description

Hotel extras

  • Located in the heart of Cairo with easy access to the capital's main landmarks

  • All rooms & suites with balconies, Nile views and elevated amenities

  • Infinity pool overlooking the Nile & relaxing Sofitel Spa on-site

  • Club Millésime on the 16th floor & Six dining venues by the Nile Promenade

  • Preferred destination for conferences & events with cutting-edge technology

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza
11518 Cairo
Egypt

GPS:30.038811, 31.22426

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  888 reviews

TripAdvisor Rating  4.5/5  4,576 reviews

Certificate of excellence 2024

When the boss is gone, the staff goes wild!

TripAdvisor rating 1.0/5

departinggirl TripAdvisor review

Don’t expect Sofitel standards here! I made a reservation, realizing I entered the incorrect dates, I called immediately to change. They hung up on me twice, Expedia called and they hung up on them. I wrote to them, Expedia did too….they still charged me. I asked to speak to the manager but was told the hotel does not have any manager on duty on weekend! The hotel staff goes WILD as a result, professionalism and respect are sourly lacking. The location is loud, even on high up floors, the food not special. . Stay somewhere where they will welcome you, here they make you feel you are disturbing their free time when you show up to check in on weekends.There is one thing in abundance here—-utter lack of customer service. If you want to experience utmost rudeness, stay here—-if you want politeness—-go elsewhere. The glory days of Sofitel Cairo——on the rear view mirror. Too sad.

The magnificent Sofitel Elgezira along the wonderful river Nile

TripAdvisor rating 5.0/5

sameh m TripAdvisor review

Another happy visit to my second home Sofitel Elgezeira The usual friendly efficient services in all sections from the moment you enter the hotel I would like to thank all the staff of the hotel for looking after me with great courtesy and efficiency during my stay

Amazing hotel with excellent view

TripAdvisor rating 5.0/5

Stewie G Business - TripAdvisor review

Really enjoy staying at Sofitel. Staff are all super kind and the view from the lobby restaurant was breath-taking. You can stay up until late with this amazing view. Will sure visit again with my family. Highly recommended if you have a plan to visit to Cairo.

Dear Esteemed Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo Nile El Gezirah on Tripadvisor. Your high rating will be influential to further exceed your expectation on your next stay. I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El Gabaly Guest Experience Manager

Stylish and amazing views

TripAdvisor rating 5.0/5

pj0nes63 TripAdvisor review

From beginning to end we loved everything about our stay. Osama housekeeping on 20th floor was really good at his work. Everyone in executive lounge were wonderful and enthusiastic about their work. Spa was amazing. The whole hotel is spotless and chic design throughout. The views from every room are stunning. We stayed in suite 2019 20th floor with an amazing panoramic view over the Nile, Cairo, Zamalek. We could see the 3 pyramids from our 2 balconies. Then we stayed in room 1611 on executive 16th floor and our view of the Nile, Zamalek and Cairo was also amazing. Stunning views by night and day. We enjoyed our stay so much that we came back for a further 4 nights. Thank you to all at this stylish hotel. Pamela Jones-Brown and Carol Morris

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

Well located good stay

Customer review rating 3.5/5

Anas A. Solo - Confirmed reviews ALL

Was good to br in your hotel very nice location and view Clean and good room size Suggest to fix Shattaf in the washrooms

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo Nile El Gezirah. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo Nile El Gezirah and we look forward to welcoming you back soon. Magnifique Regards, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,180 reviews 9.5/10 Location
  • 1,500 reviews 7.8/10 Room
  • 3,608 reviews 9.3/10 Service
  • 9 reviews 9.5/10 WiFi
  • 1,059 reviews 9.2/10 Food
  • 745 reviews 9.5/10 Breakfast
  • 363 reviews 8.1/10 Cleanliness
  • 315 reviews 4.5/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Cairo