Sofitel Brussels Europe 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.7/5 1.687 beoordelingen

Beste prijs
garantie
Sofitel Brussels Europe - Image 1
Sofitel Brussels Europe - Image 2
Sofitel Brussels Europe - Image 3
Sofitel Brussels Europe - Image 4
Place Jourdan 1, 1040 BRUSSELS, België

Omschrijving

Extras van het hotel

  • Geweldige rooftop

  • Toplocatie op loopafstand van grote monumenten

  • Ruime kamer

  • De Rooftop biedt een vrij uitzicht op la Place Jourdan.

  • Gratis WiFi

Onze accommodaties

Hotel locatie

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
België

Gps:50.837704, 4.381243

Telefoon
Fax +32 2 235 51 01

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

THE 1040

Met lokale en seizoensgebonden producten vinden de chefs van 1040 de Belgische specialiteiten opnieuw uit. De chique en informele bar serveert unieke cocktails. Gasten kunnen ook veel Belgische bieren en Europese wijnen proeven.

Boek

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.7/5  1.687 beoordelingen

Avis-klantbeoordeling 3.5/5

Maarten G. A. D. Zaken - ALL bevestigde berichten

Goed gelegen aan het Jordaan Plein, prachtige lobby, goede gym en vriendelijk personeel bij het ontbijt. Helaas vertonen de kamers achterstallig onderhoud, bv. is de douchekop vol kalk en koper oxidatie.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Sofitel Brussels Europe. We are delighted to hear that you appreciated our excellent location, the elegance of the hotel, our beautiful lobby, the gym, and the friendly service provided by our breakfast team. We are, however, sorry to learn that the maintenance of your room, particularly in the bathroom, did not meet your expectations. We take your comments regarding the showerhead and the signs of limescale and oxidation very seriously. Your feedback has been shared with our housekeeping and maintenance teams so that the necessary attention can be given to these areas. We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for A. more impeccable experience. Finally, I would like to thank you for your loyalty towards the All Accor Program. Kind regards, Alexandre MAES-KELLY Front Office Manager Sofitel Brussels Europe

Avis-klantbeoordeling 4.0/5

Harlof G. Stellen - ALL bevestigde berichten

Wij verbleven al geregeld in het hotel en één van de hoofdredenen was telkens het voortreffelijke ontbijt. Maar nu zijn wij echt teleurgesteld !  Het duurde zeker veertig (40) minuten alvorens we iets konden eten van brood.  Er lag niks toen we arriveerden in de ontbijtzaal en het brood/koeken werden pas aangevuld na een hele tijd ... Dit was helemaal NIET LEUK !

Dear Mr, Thank you for taking the time to share your feedback with us, and especially for your loyalty, knowing that breakfast has always been one of the reasons you chose to stay with us regularly makes this experience all the more regrettable to hear about. Please accept our sincere apologies for the wait you experienced simply to access bread and pastries. A delay of 40 minutes at the opening of service, followed by slow replenishment, does not reflect the standard we strive to deliver to our guests, let alone to loyal guests such as yourself. This is precisely the kind of experience we work hard to avoid, particularly at breakfast, which sets the tone for the rest of our guests' day. Your comment regarding the timely replenishment of bread and charcuterie has been shared directly with our food and beverage team as well as our management, so that concrete steps can be taken to ensure this does not happen again. We are pleased, however, that your room, the cleanliness, our team, and your departure met your expectations, and we sincerely hope to have the opportunity to welcome you back to prove that the exceptional breakfast that has kept you coming back remains very much our standard. Thank you again for your honest feedback, which is invaluable in helping us improve. Kind regards, Alexandre MAES-KELLY Front Office Manager Sofitel Brussels Europe

Avis-klantbeoordeling 3.5/5

Cor A. Gezinnen - ALL bevestigde berichten

Prettig bijgestaan door Nora Kadri, hadden wat problemen met de kamer. in no time andere kamer voor ons gevonden en geholpen met over huizen.

Dear Madam, Thank you very much for taking the time to share your experience at Sofitel Brussels Europe. We are delighted to hear that you appreciated the warm welcome from our team, the quality of our service, the comfort of our hotel, and your dining experience at our restaurant. We are also very pleased that Nora was able to assist you with care and efficiency and quickly find a solution regarding your room. We will be sure to share your kind words with her. To help us better understand your experience and continuously improve the quality of our services, we would nevertheless be grateful if you could let us know what issues or inconveniences you encountered in your first room that led to the room change. Your feedback would be greatly appreciated and would help us ensure that this type of situation does not occur again. We are also pleased that you appreciated our initiative of changing bed linen and towels upon request, which contributes both to our guests’ comfort and to a more responsible approach. The entire team at Sofitel Brussels Europe would like to thank you for your trust, and we sincerely hope to have the pleasure of welcoming you back to Brussels in the near future. Kind regards, Alexandre MAES-KELLY Front Office Manager Sofitel Brussels Europe

Avis-klantbeoordeling 5.0/5

Eric P. Zaken - ALL bevestigde berichten

Leuk hotel, goede ligging!

Dear Monsieur, Thank you very much for your excellent rating and for your kind comments! We are delighted to know that you had a pleasant stay at Sofitel Brussels Europe and that you particularly appreciated our location and the quality of service provided by our team. It was also a real pleasure for me to accompany you during your stay and to make sure you had an enjoyable experience with us. I am especially happy to know that you enjoyed your beautiful room with its lovely view over Place Jourdan. As a Gold member of the ALL Accor loyalty programme, your loyalty means a great deal to us, and we sincerely thank you for your continued trust in our hotel. We look forward to welcoming you back to Sofitel Brussels Europe very soon! Warm regards, Nora Kadri Guest Relations & Duty Manager Sofitel Brussels Europe

Avis-klantbeoordeling 4.5/5

A P. Stellen - ALL bevestigde berichten

Geweldige ervaring. Super mooie upgrade gekregen.

Dear Monsieur, Thank you very much for taking the time to share your experience with us. I am delighted to hear that you enjoyed your stay, our location and our rooftop bar, and especially that the upgrade to our Suite helped make your visit even more special. We truly appreciate your loyalty as an ALL Gold member and the trust you place in Sofitel Brussels Europe. It is always a pleasure to recognize our loyal guests and make their stay as memorable as possible. Thank you as well for your feedback regarding the dinner. We have taken good note of your comments about the vegetarian options and I will be sure to share them with our team as we continue to improve our culinary offering. I very much look forward to welcoming you back to Sofitel Brussels Europe and to making your next stay just as enjoyable. Warm regards, Nora Kadri Guest Relations & Duty Manager Sofitel Brussels Europe

Andere internetgebruikers beoordelen ons hotel

  • 323 beoordelingen 9.3/10 Locatie
  • 598 beoordelingen 8.3/10 Kamer
  • 833 beoordelingen 8.8/10 Service
  • 8 beoordelingen 7.1/10 Wifi
  • 296 beoordelingen 8.8/10 Ontbijt
  • 147 beoordelingen 8.6/10 Netheid
  • 78 beoordelingen 8/10 Bar en Dranken

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