Sofitel Brussels Europe 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 1.704 beoordelingen

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Omschrijving

Extras van het hotel

  • Geweldige rooftop

  • Toplocatie op loopafstand van grote monumenten

  • Ruime kamer

  • De Rooftop biedt een vrij uitzicht op la Place Jourdan.

  • Gratis WiFi

Onze accommodaties

Hotel locatie

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
België

Gps:50.837704, 4.381243

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

THE 1040

Met lokale en seizoensgebonden producten vinden de chefs van 1040 de Belgische specialiteiten opnieuw uit. De chique en informele bar serveert unieke cocktails. Gasten kunnen ook veel Belgische bieren en Europese wijnen proeven.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  1.704 beoordelingen

TripAdvisor score  4.5/5  253 beoordelingen

Certificaat van uitmuntendheid 2024

gezellig weekend

Avis-klantbeoordeling 4.5/5

Klara Stellen - ALL bevestigde berichten

we hebben van een rustig weekend genoten in hotel Sofitel!

Dear Klara, Thank you for choosing the Sofitel Brussels Europe for your stay in our beautiful capital! We are more than grateful to you for taking the time to rate your stay. Rest assured that your note will be shared with our teams and hotel Management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again very soon. Yours sincerely, Clara Rondini Guest Relation & Duty Manager

Avis-klantbeoordeling 1.0/5

Ann P. Zaken - ALL bevestigde berichten

Er was een brand maar het was complete chaos. Bovendien was mijn badkamer onderwater, had ik geen water en geen elektriciteit in mijn kamer. De dame de dag erop was wel zeer behulpzaam maar dan toch de volle fee aanrekenen is er compleet over. We zijn nochtans regelmatige klanten.

Dear Mrs Ann-Pascal, We thank you for choosing Sofitel Brussels Europe for your stay. We would like to extend our sincerest apologies for the inconvenience caused by the exceptional circumstances that occurred on the night of the 25th September in our property. We fully understand it have highly disrupted your stay and caused discomfort. Our team had managed this situation that was sadly beyond our control in the best manner they could. To express our regrets, we would like to discuss compensation with you. Would you be so kind as to give us your telephone number? Once again, we deeply apologize for this inconvenience and sincerely hope to have the pleasure of welcoming you back soon, so we can provide you with the exceptional experience you deserve in our establishment. Sincerely, Clara Rondini Guest Relation & Duty Manager

Super hotel en ervaring

Tripadvisor-waardering 5.0/5

Brian P Gecertificeerde beoordeling door TripAdvisor

Heerlijke ervaring, ze vinden het echt belangrijk dat je een fantastisch verblijf hebt. Welkomsdrankje, gratis upgrade en heerlijke chocolaatjes lagen klaar op de kamer. Tijdens mijn afwezigheid in de avond werd de kamer klaargemaakt voor de nacht. In een woord fantastisch!

Dear Brian, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with your room and the service provided by our staff. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Martina Costa Guest Relation & Duty Manager

Gastvrij en prettig verblijf

Avis-klantbeoordeling 4.5/5

Hans Zaken - ALL bevestigde berichten

Klantvriendelijke receptie en bediening. Voorzieningen zeer goed.

Dear Hans, We would like to thank you for your very high rating of 9/10 for your stay at the Sofitel Brussels Europe. We are delighted that you were satisfied with the room and the service provided by our staff. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Martina Costa Guest Relation & Duty Manager

Goede service

Avis-klantbeoordeling 4.5/5

Steve Stellen - ALL bevestigde berichten

Vriendelijke en vlotte check-in. Propere doch iets verouderde kamers.

Dear Mr. Steve, We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. We are happy to read that you were pleased by our friendly staff, the quick check-in process, and the cleanliness of the room. I am sure that your great experience with us will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you for sharing your comment regarding the lack of bubbles during Sunday breakfast. The champagne is what we assume you are referring to. kindly be informed that we have indeed shared this information to our restaurant manager in order to inquire about the possibility of serving champagne at breakfast if requested. We also do understand your concern with regard to our rooms. In fact, we have recently redesigned all of our suites, and we are working on a plan to renovate all room categories in the near future. Thank you again for writing about your experience, and we hope your next visit will be even more pleasant while staying with us. Sincerely, Gulnaz KHAN Assistant Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 397 beoordelingen 9.3/10 Locatie
  • 759 beoordelingen 8.3/10 Kamer
  • 961 beoordelingen 9.1/10 Service
  • 32 beoordelingen 5.1/10 Wifi
  • 326 beoordelingen 9/10 Ontbijt
  • 204 beoordelingen 8.1/10 Netheid
  • 91 beoordelingen 8.6/10 Bar en Dranken
  • 5 beoordelingen 2/10 Zwembad

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