Novotel World Trade Centre Dubai 4성

고객 평점 (ALL 평가) 4.7/5 1,450 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel World Trade Centre Dubai - Image 1
Novotel World Trade Centre Dubai - Image 2
Novotel World Trade Centre Dubai - Image 3
Novotel World Trade Centre Dubai - Image 4
P o Box 9622, Al Mustaqbal Street, 9622 DUBAI, United Arab Emirates

호텔설명

호텔 추가 정보

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Cafe, restaurant and bar is available onsite with a 24 hour convenient store

숙박

호텔 위치

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

GPS:25.221171, 55.288519

전화
팩스 +971 4 332 0001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,450 리뷰

TripAdvisor 평가  4.5/5  5,272 리뷰

2024으뜸 시설

Exceptional service from valet to house keeping

트립어드바이저 평점 5.0/5

GJR935 TripAdvisor 인증 리뷰

I stayed here for 2 Months. The hotel felt newly refurbished and the staff were exceptional. A big thank you to Renuka, Sarienal, Nan and chef Seritaru who always went above and beyond with a smile too. One of the best hotel experiences I have had.

Great location for World Trade Center

트립어드바이저 평점 4.0/5

Per P TripAdvisor 인증 리뷰

Very convenient for going to a trade show - all indoor walking. My show was small, so hotel cost was very reasonable. Overall very good. Good service. No problem leaving bag during weekend trip. Breakfast buffet was pretty good. Had to reconnect to Internet sometimes.

Dear Valued Guest, Thank you for your feedback! We’re glad to hear that our hotel’s convenient indoor access to the trade show made your stay enjoyable. It’s great that you found our rates reasonable for your needs and appreciated the good service. We're also pleased you liked the breakfast buffet and that we could accommodate your bag during your weekend trip. We apologize for the occasional internet reconnection issues and will work to improve that. We hope to welcome you back for another excellent stay! Best regards, Dynne Binua - Director of Rooms

Amazing Service— your staff kai went above and beyond to guests like us. Kudos!

트립어드바이저 평점 5.0/5

Kat S TripAdvisor 인증 리뷰

Had a great stay at Novotel WTC. Special thanks to Kai, for helping us. She went above and beyond just to locate our missing luggage that we forgot from the cab. she was Remarkable and made sure we had a worry free vacay. Thank you Kai and Novotel

Dear Valued Guest, Thank you for your wonderful feedback! We’re truly delighted to hear that you had a great stay at Novotel WTC and that our Heartist Kai made such a positive impact with her exceptional service. It’s fantastic to know she was able to help you locate your missing luggage and ensure your vacation was worry-free. We will be sure to share your kind words with her! Thank you for choosing us. We can’t wait to welcome you back for another memorable stay! Best regards, Dynne Binua Director of Rooms

Hotel that calls it's customer liars for failure to provide services you paid for

트립어드바이저 평점 1.0/5

rajak869 TripAdvisor 인증 리뷰

Gitex is difficult at the best of times, choosing a hotel that was close and had parking is why I paid more. Contacted them prior to booking, yesterday and this morning. I needed to park, on arrival the parking was full. Went back in the afternoon, calling on reception who told me it would t be a problem. Only nothing had changed, wasted a pet of my souls trying to communicate with the receptionist. Oh my god ptsd of my divorce, arguing not listening and in a huff. Now Ive wasted $300 in parking 2 hours of my life, and still haven't been able to check in Oh and I was called a liar that I had previously called in.

Dear Raja, The exhibition can present challenges, particularly due to the large crowds that converge each year, resulting in significant parking demand from thousands of visitors. Nevertheless, we offer a valet service for those who have made reservations at the hotel. This service allows guests to check in seamlessly by simply providing their booking confirmation number. We sincerely apologize for any inconvenience you experienced. While we did attempt to gather necessary information to assist you, it was unfortunately not provided, which limited our ability to offer the support you needed at that time. We genuinely appreciate your feedback and are dedicated to continually improving our services. We will explore additional training and resources for our team to better accommodate guests with similar needs in the future. Thank you for bringing this matter to our attention. Best regards, Dynne Binua Director of Rooms

Great hotel for business or family

트립어드바이저 평점 4.0/5

Aqua2201 가족 - TripAdvisor 인증 리뷰

Good things first. This hotel is about 8km from airport and would take about 15-20 minutes to get here which is a big plus. Apart from this there is a metro station located behind the convention Center which is beside this hotel. The museum of future, glow garden, Dubai frame, Dubai mall etc are a short ride by either metro or a cab. This is a perfect hotel if you are on business. The week we stayed we didn’t see many families but it should okay for a family as well. The pool was closed the week we stayed here and we didn’t use the alternative arrangement made for the pool. Special mention to a few people- Nicole at the front desk checked us in and she was super helpful. She saw to it we got a room at a higher floor with a great view. She was a very warm person who made our checkin process pretty smooth. Kaleel at the front desk helped us with the taxi service on our way back to the airport and advised the best based on our situation. Nabi from housekeeping was always ready to help and made the experience memorable. Reshmi from the travel desk was helpful and helped us get the best dessert safari experience. The staff at the restaurant were helpful and managed the morning well during the breakfast. I think the breakfast selections could have been better and we did not like the limited vegetarian options. The hotel can definitely improve on this. Overall it has been a pleasant stay for our family. Thank you. Tip- download Careem app and book Hala Max from the airport if you have a lot of luggage. If you have young kids they have Hala family that comes with car seat option. Careem app is a must have and is cheaper than Uber.

Dear Valued Guest, Thank you for your detailed feedback! We’re delighted to hear that you found our hotel convenient for both business and family stays, with easy access to the airport and nearby attractions. It’s wonderful to know that our Heartists, especially Nicole, Kaleel, Nabi, and Reshmi, made a positive impact on your experience. We will certainly pass along your kind words to them! We appreciate your suggestion regarding breakfast selections and will look into expanding our vegetarian options to better accommodate all guests. Thank you for choosing to stay with us, and we hope to welcome you and your family back for another enjoyable visit! Best regards, Dynne Binua Director of Rooms

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 713 리뷰 9.4/10 위치
  • 1,164 리뷰 8.5/10 객실
  • 2,879 리뷰 9.6/10 서비스
  • 25 리뷰 7/10 인터넷 가격
  • 610 리뷰 9/10 청결도
  • 411 리뷰 8/10 조식
  • 202 리뷰 8.9/10 분위기
  • 81 리뷰 5/10 수영장

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