Mövenpick Hotel & Apartments Bur Dubai 5성

고객 평점 (ALL 평가) 4.4/5 1,402 리뷰

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호텔설명

호텔 추가 정보

  • Central location in Bur Dubai, next to Dubai Landmark - Dubai Frame and near the airport

  • Four restaurants and bars plus outdoor shisha lounge, a nightclub and a trendy Korean spa

  • Pool, fitness centre, salon, sauna and steam room

  • Meeting rooms and a ballroom with hydraulic stage

  • Green Globe Certified, Platinum Status, 313 newly renovated rooms, suites and hotel apartments

숙박

호텔 위치

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Opposite American Hospital, PO BOX 32733
32733 DUBAI
아랍에미리트

GPS:25.23384, 55.311714

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,402 리뷰

TripAdvisor 평가  4.4/5  3,205 리뷰

2025으뜸 시설

First Christmas in Dubai with my husband

트립어드바이저 평점 5.0/5

Margaret K TripAdvisor 인증 리뷰

My husband and I stayed at your hotel for 10 days.your hotel offered us peace, comfort and much more. Warm welcome from Stella who made sure our check in and check out was flawless. Special recognition to Parvez who was cleaning our room and making sure everything we needed was provided. He went over and above to make the room so homely. We will be back in February

Dear Margaret K, Thank you for sharing your delightful experience at Mövenpick Hotel & Apartments Bur Dubai. We are thrilled to hear that your first Christmas in Dubai was filled with peace and comfort. It is wonderful to know that Stella provided you with a warm welcome, and we will be sure to convey your appreciation to Parvez for his exceptional service in making your stay feel homely. We look forward to welcoming you back in February for another memorable visit. Best Regards, Damir Kartal Cluster General Manager

Could have been better

트립어드바이저 평점 4.0/5

sammy0001 TripAdvisor 인증 리뷰

We (two couples) arrived at the hotel from the airport at about 5 AM having booked the 2-bedroom apartment in October 2025, and paid for 5 nights including the night we arrived. After checking in, we were directed to a separate building through a back alley and some old furniture, didn’t seem very safe! We had previously requested for a higher floor and away from the street noise. Despite that, we ended up in an apartment on the second floor and at the back was a gas station with much noise. The run-down apartment seemed like in a 3-star hotel as opposed to the claim of a 5-star hotel. Extremely disappointed, we called the front desk to have us moved to a more appropriate unit. We were told they were fully occupied for the night and we would have to wait for any moving until after the morning check-outs. I asked that we needed to speak to the manager in the morning. After a couple of hours of not very good sleep, we had a very good breakfast and then we met with Mr. Marwan, the hotel manager, who apologised and ensured we were moved to the main tower and better rooms. He personally ensured we were satisfied with the rooms. He was warm and friendly through out our stay. He offered me 50% of my laundry, which I decided to accept. Unfortunately, didn’t realize that their prices were very high and thus ended up with a large bill for the laundry even after the discount, which was also poorly done. I could have bought new undies and vests cheaper than the laundry prices. As we had to depart the following day, we had to do the laundry again after arriving at home. The breakfast is par excellent! Wonderful eggs station with a very friendly and excellent cook making the omelets for us every morning. They are short on waiters who were very warm and ready to serve, but hard to get proper service from because they had to serve so many. Also found having drinks or coffee in the afternoon were very expensive. Very helpful staff were Shahnawaz (front desk), Rahul, Sandra, Frederick and Hussain in getting us cabs.

Dear Sammy, Thank you for taking the time to share your experiences during your recent stay at Mövenpick Hotel & Apartments Bur Dubai. We appreciate your feedback, as it allows us to understand our guests' needs better. We sincerely apologize for the initial inconvenience you faced with your room assignment and the location of your apartment. While we strive to accommodate all requests, there are times when we face limitations due to occupancy levels. We are glad to hear that Mr. Marwan was able to assist you personally and ensure your satisfaction with a room change. Regarding the laundry service, we regret that the cost did not meet your expectations. We continuously review our services to ensure they align with the quality we aim to provide. We also appreciate your commendations on our breakfast offerings and the dedication of our staff, who work diligently to serve all guests. We hope to welcome you back in the future for an improved experience. Best Regards, Damir Kartal Cluster General Manager

Good vibes 😎

트립어드바이저 평점 4.0/5

lorie s TripAdvisor 인증 리뷰

I spent my holiday in a 3 bed apartment and the overall experience is good. The apartment was newly renovated so some appliances were faulty. We reported the issues and there were handled swiftly. The apartment was cleaned daily, shout out to Manoj, Fereh, Anthony & Babu. Younus at the poolhouse was available to assist my boys while playing ping-pong and swimming 🙂.

Dear 266Iories, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you had an overall good experience and enjoyed your holiday in our three-bedroom apartment. We appreciate your understanding regarding the minor appliance issues that can occur following renovations, and we’re glad our team was able to address them promptly. It’s also wonderful to know that you found the daily cleaning service to your satisfaction, your kind words will certainly be shared with Manoj, Fereh, Anthony, and Babu. We’re especially pleased to hear that Younus made your boys’ time at the poolhouse enjoyable and assisted them during their activities. Creating a welcoming and family-friendly environment is very important to us. Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back in the future. Regards,

Exceptional staff

트립어드바이저 평점 5.0/5

Javeria T TripAdvisor 인증 리뷰

We stayed in the movenpick apartments for a few days. The service and quality was excellent and in particular olatunji exceeded our expectations helping with luggage ,Wi-Fi ,information and many more. A helpful,loving and friendly gentleman. Would recommend to family and friends and come again.

Dear Javeria T, Thank you for your generous feedback. We are delighted to hear that our staff, particularly Olatunji, made a positive impact during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Damir Kartal Cluster General Manager

Amazing

트립어드바이저 평점 5.0/5

Kabita L TripAdvisor 인증 리뷰

Having stay in movenpick apartment with family, the room904 is standard, clean and nice environment, enjoy our stay, also encounter very friendly security staff Olatunji very polite and respectful.

Dear 380kabital, Thank you for your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay at our apartments and appreciated the cleanliness and environment. Your kind words about our security staff, particularly Olatunji, will be shared with the team. Goodbye and best regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 679 리뷰 9/10 위치
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  • 17 리뷰 8.4/10 인터넷 가격
  • 967 리뷰 9.1/10 레스토랑
  • 634 리뷰 8.1/10 청결도
  • 486 리뷰 8.6/10 조식
  • 321 리뷰 8/10 편의 시설

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