ibis budget Brussels Airport 1 estrela

Dear Peter, Thank you for taking the time to share your feedback. While we are happy that you had a comfortable stay and our location was perfect for your needs, we are sorry that the size of your room wasn't quite to your expectations. We have a variety of room choices and would be happy to assist with room selection in the future. We hope to have the pleasure of welcoming you back. Best regards, Karim Haraké, General Manager

Dear James, Thank you for taking the time to share your feedback. Our guests' comfort and well-being are extremely important to us, and while all of our rooms are the same size, we have tried to make the most efficient use of the available space; we are sorry if this did not meet your expectations. Furthermore, we regret that you felt our usual high standards were not met, and we apologise for any noise disturbance you experienced. Please don't hesitate to notify our team of such concerns in the future and we will do our best to take the necessary action. Nevertheless, we have shared your feedback with our housekeeping and maintenance teams. Moreover, we are surprised to hear your comments about the bathroom floor and would appreciate it if you could contact us with more information as our rooms do not have a bathroom but only shower cabin. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

Dear Vince, Thank you for taking the time to share your feedback. While we are glad to know that you found your room to be comfortable, we are sorry to hear that your stay fell short of your expectations and you were disturbed. Rest assured we will be addressing your comments with our housekeeping team. We hope that you will return in the future for a more enjoyable stay. Best wishes for the holiday season, Karim Haraké, General Manager

Dear Guest, Thank you for taking the time to share your review. We are very sorry you were not happy with your experience. We would love to know more about what we could do to improve it. It is great to hear that you appreciated our ideal location, however, we regret you were not entirely satisfied with your stay. We look forward to welcoming you back on a future visit. Best wishes, Karim Haraké, General Manager

Dear Guest, Thank you for taking the time to provide this feedback. We are very sorry that due to the unusually hot weather we are experiencing at the moment, your stay with us was not as agreeable as it could have been. Your satisfaction is of utmost importance to us. We try to ensure all our guests have a good experience and it is disappointing to hear things weren't what you were hoping for. We would like to assure you that we have taken note of your comments, and your feedback will help us get it right in the future. We hope you will return for an improved experience in the future. Kind regards, Karim Haraké, General Manager