Classificação clientes Avis 4.2/5 11.246 comentários
Hotel ALLSAFE. Aprovado
WIFI grátis, grande espaço de trabalho ergonômico
Modern, spacious and soundproof rooms
Cervejas belgas e lanches no bar
9 espaços flexíveis para eventos
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Check-in a partir das 14h00
Check out até as 12h00
Da Vincilaan 25
E-mail de contato :H0467@accor.com
Check-in a partir das 14h00
Check out até as 12h00
Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.
Quarto superior com cama de casal
Quarto superior com cama de casal e um sofá-cama
Quarto Superior Premium com cama de casal
Quarto Superior Premium com cama de casal e 2 sofás
Número de salas de reuniões: 9
Tamanho máximo: 70 m²
Capacidade máxima: 50 pessoas
Capacidade máxima para banquete: 40 pessoas
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
fredericverbist Business - 29/07/2020 Avaliação certificada TripAdvisor
Bad evaluation because they give me a room already with a customer inside the room ... And in the actual period this should not happen ! No feeling that I was welcome despite my Diamond level ...... really disappointing. !
Passenger598086 Business - 23/07/2020 Avaliação certificada TripAdvisor
We ordered a superior premium room with double bed room and we got room # 408 which is a regular superior room. When we complaint about that, we has been told that the premium rooms are not available. In the room that we reserved was supposed to be equipped with a coffee / tea facility and a coffee machine. In the morning, at 04:00,I went down to the front desk and I asked to have 2 coffees. The lady from the front desk wanted to charge us 6 euros for the coffees!!! I told her that the coffee was supposed to be in the room and I don't understand why she want to charge me. Than she told me that she will me a favor by not charging me for the coffees. Furthermore, the shuttle to the airport was not available and I paid 35 euros for the taxi. I got a downgrade room instead of getting an upgrade room as Accor silver member.
Convenient Location but quite noisy
drlw231 Business - 27/01/2020 Avaliação certificada TripAdvisor
Rooms are a little dated in comparison to other Hotels in this chain. Food was fine and check out was smooth. Had checked in online however my cc hadn't come through to my booking so had to resubmit it. Has always worked before from the app so didn't know why not here. Biggest issue with this hotel is that you will not sleep due to the proximity with the airport. Although I had requested a quiet room and I was facing the courtyard the DHL planes taking off from 1:30am & 5am will keep you awake. Nothing the Hotel can do about this but as I like my sleep I will not be back here.
Zaventem by night II
marcohogenboom Business - 10/01/2020 Avaliação certificada TripAdvisor
Average stay at one of the first Novotels outside of France. good reception, no upgrade received (Gold status) so I ended up in an average room. Shower worked fine, quiet night (2 x double glazing). The bed had a bump in the middle and the overall comfort was even below average (to hard).
1st stay in 3 months
StanBaldwin2015 Business - 08/12/2019 Avaliação certificada TripAdvisor
As always the reception staff are friendly and rooms are comfortable and its really good you can open the windows. However, the food has not improved, they still maintain 2 separate tiny menus, one of the bar and one for the restaurant, they both have about 18 starter/main courses of which 4 or 5 are the same plus some deserts. The Bar and Restaurant are 20 meters apart but you can't have the restaurant food in the bar, hence wanting a salad and there being only 1 I had to sit in the restaurant which has all the atmosphere of a morgue. Anyway I ordered the Caesar salad and bottle of water. Some bread rolls arrived without butter and when I asked the waiter seemed to be surprised, butter duly arrived. Then my salad arrived served in a nice looking bowl but its is far too deep, I am 1.82 metre tall but I struggled to eat from the bowl. However that was not the biggest challenge. The salad bowl was warm and the plate it was standing on was hot to the point I could hardly touch it. I called the waiter back and he seemed genuinely surprised this was problem. He wanted to explain it was just radiated heat from the plate, eventually he grudgingly offered to change the bowl. I then made the mistake of wanting so add some salt and pepper, the 2 grinders on my table were empty but so where those on the tables either side of me. I ended up walking around the restaurant looking for Salt and Pepper with the staff just looking on. This hotel has a proper kitchen but just doesn't want to use it. A disappointment and I will go back to staying elsewhere
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