I stayed for one night only, as it was a quick stop in my tour, but the hotel made it a nice one, the room was great bit small but its fine, the staff were too friendly, the hotel was in a good location with a close bus stop.

The room was nice, but to small, bathroom in “ibis style box”, 15 parking spaces in another building for over 180 rooms, not acceptable as guest and member, use bus or bicycle, pre-debiting the first night, but was not first count at check-in, double debiting on guest credit cards are usual, poor behaviour, the debts were four days earlier, Invoice not correct, what are the best devices and tools good for, if the hotel is not able to check in the client flawless and award-meet ? however, the system has to be changed….

The worst experience ever with Ibis .. The stuff were so rude ad helpless! I asked for several things but did not get them. The room pillows are not comfortable at all. There is too much noice at the entrance cafe. People drink there till 4 or 5 am !

Hotel is NW of city but metro very close walk so a quick trip into the centre of Amsterdam. Burger King right next door. Room on 9th floor had good views and was very quiet. Unfortunately bar closed before midnight so we weren't able to get a drink. Room clean and comfortable.

As a Accor platinum member, this is definitely my worst experience. To cut long story short, they simply mix up my booking. Without double confirm with me, they simply force check out my room and put all of my belongings into my colleague's room without asking her permission. You can imagine how embarrass it gonna be while they simply distribute all your stuff into another room. There are a few mistakes from this incident: 1) I don't know it's procedure to force check out a guest? Can't they simply call or email me in advance? 2) The hotel has plenty of room to store my belongings, how can they make a decision to move all of my belongings to another room? 3) When they figure out the mistake, their staff didn't offer any assistance to move my baggage to the new room. This is a disastrous mistake and I will never recommend anybody to stay in this hotel if you need a normal services.

First time in this hotel and I was surpised by how easy it is to reach the center of the city. For sure we will go back. Staff super-nice. Maybe you don't get nice views but if you don't want to spend huge amounts on accommodation, this is perfect.

Arrived at hotel at 11am to drop off our luggage as we knew checking wasn't until 2pm. We were welcomed by happy, smiling reception staff and advised our room was ready so we could access this immediately which was a welcome bonus since we had been up since 4am. Reception staff advised us that there was a festival on in the city to celebrate kings day and provided us with novelty sun glasses to wear when joining the activities, orange coloured muffins also available free at reception as part of the celebrations for customers. Room was clean, comfortable and modern, great shower, very comfortable bed and also free safe. Unfortunately there was a problem with our safe and it wouldn't lock, however we contacted reception and the girl arrived promptly, she was unable to fix it so offered to keep our passport etc in the reception safe and also provided us with vouchers for free breakfast for duration of our stay as compensation for the inconvenience which was a really nice and also very generous gesture. The hotel itself is in a great location, 2 train stops from the airport and around 10-15min bus ride to city centre although we walked through the park which took around 30-40mins. The area and also hotel was quiet in the evening so no problem getting a good nights sleep. I would def return to this hotel if I were to travel to Amsterdam again, the staff is their biggest asset, welcoming, friendly and efficient. Definitely contributed to us having a great holiday!

This Ibis hotel was great value for money and the hotel itself was clean and comfortable. The location is a little bit out from centrum so you would need to travel in. This is fine as the bus stop is just outside the hotel and the busses arrive roughly every 10 mins during the day. Overall a very good hotel!

The room was really comfortable and cosy. I loved the view and the assistance of the staff. Please try to change the towels in a daily basis and provide customers with two towels , for body and face. You could also add extra blankets according to the season.

Vere good hotel in convinient position near bus station betwen schipol airport. and city cente.,The breakfast was so and so without fruits salad,The persons in front desk was familar and professional. The room was big and clean.

When travelling in winter time, believe most of the traveler prefer to drink hot water rather than cold. When we stayed in this hotel for couple of days there, I noticed that drinking water will not be supplied, which is fine, I can buy bottle water. When I checked with the Reception desk to see if they can provide Electric kettle and cups, was told that I can only get hot water from their bar next to the Reception Desk. Lucky I have my own thermos flask, I can still use this to get hot water up but I'll have to do the same whenever I need it. The first night was ok since I dined in their restaurant, but when I get it again in the second night, the staff there was not helpful at all, 2 staff asked the same lady to help me afterwards which made me feel so bad. I ended up not getting anything from them the following nights. I never came across this kind of situations in the past, even when I stayed in the same hotel in Prague, they immediately provided an electric kettle and cups for us to use during my stay there.

I specifically booked a twin room with an extra bed. This suited our sleeping arrangements and then also made a further note that I required individual beds and not a double bed. On arrival, there was only a double bed with single sleeper sofa. This was not appropriate for us and left a rather awkward and uncomfortable sleeping arrangement. When I brought this up with your staff, they were of the opinion that it was perfectly acceptable for me to share a bed with my mother regardless of our relationship and boundaries based on her relationship with her mother and no alternative was offered. I found this rather frustrating and insulting. When booking there is a distinct difference for a double vs twin beds and they are not the same or interchangeable. When booking I was very specific, but this was disrespected and ignored. As I has prepaid I had very little option but to accept the room as it was

Everything fine, only point the breakfast room was not too large because only half of it available. bedroom mall but nice, bathroom and shower a bit cold probably because we were the last room of the floor and the heating couldn't cover it.

Ibis like Ibis. One of the best price in Amsterdam from Accor hotels. Quite far from center, but very close to metro, so easy to reach every place in the town. Rooms clean and not destroyed much. Nice restaurant, but the breakfast was not as tasty, as it looked like.

Very dirty room,many hair in bathroom, towel with stain and hole and pillowcases with stains. I don’t recommend that hotel. I’m disappointed, I paid lot of money and room was terrible, never again !!!