ibis Amsterdam City West

ibis Amsterdam City West 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 705 görüş

ALLSAFE onaylı otel

Bir haritada görmek

Açıklama

Otel ekstraları

  • Amsterdam'ın tarihi şehir merkezine doğrudan bağlantı (otobüs durağı 50 m, metro 400 m)

  • Günlük 7,50 EUR'ya kapalı otopark (maks. yükseklik 1,9 m). Hafta sonları ücretsiz otopark

  • RAI kongre merkezi ve Schiphol Amsterdam Havalimanı'na doğrudan bağlantı

  • Ücretsiz web köşesi ve otel genelinde ücretsiz WiFi

  • Ücretsiz uluslararası TV

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Hollanda

  • IBIS AMSTERDAM CITY WEST:  22 Kabelweg

  • Ibis Amsterdam City West:  50 or 51 Isolatorweg

  • Uçakla

    SCHIPHOL 15km / 9,32 mil mesafede

  • Arabayla

    S102 0,5km / 0,31 mil mesafede

  • Trenle

    SLOTERDIJK 1km / 0,62 mil mesafede

GPS:52.39218, 4.84982

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Wi-Fi
  • Kahvaltı
  • Bar

IBIS KITCHEN

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Konaklama olanaklarımız

Konforlu bir yatak ve fonksiyonel bir banyoyla davetkar, modern ve rahat. ibis odasında mükemmel bir konaklama için ihtiyacınız olan her şey sunulur

Konuk değerlendirmelerimiz

ibis Amsterdam City West
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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  705 görüş

TripAdvisor Derecesi  4.0/5  1.915 görüş

Nice hotel

Tripadvisor puanı 4.0/5

srandjan TripAdvisor onaylı yorum

It was a nice stay, but only thing was that i was disturb by the cleaning team, before my check out time! And there was no coffee because the coffee machine was broken, for such a big hotel is not possible

few days in Amsterdam

Tripadvisor puanı 5.0/5

673francesco TripAdvisor onaylı yorum

Excellent location very close to Amsterdam Central Station by bus without spending money by taxi, the service was good and the room was clean and big enough with the possibility to have the breakfast included.

why not state the full price on your website.

Tripadvisor puanı 3.0/5

bassd0n Couples - TripAdvisor onaylı yorum

i have stayed at this hotel on & off since 2015 it was good then. and still is to a point..however not everyone is rich'' so when they put a price up for a room it should include all taxes .that way people will know exactly how much they going to pay when they arrived..134euro.for 1night on a wooden bed is not worth it..

Good stay in a nice location.

Tripadvisor puanı 4.0/5

baokere İş - TripAdvisor onaylı yorum

I loved staying at this hotel. Although its facilities looked a bit worn out and might need renovation,they have warm and friendly staff that would over compensate for that. Big thanks to Nordin, Feline and Kalsam who made my stay very memorable. I hope to return to this hotel

Dear Thank you for your feedback, we hope to welcome you soon again in our hotel. I will of course share your feedback with Nordin, Feline and Kalsam ;-) Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

The hotel is a great compromise between location price and sleep quality. The reservation system is terrible

Tripadvisor puanı 3.0/5

V7972RQricardof Aileler - TripAdvisor onaylı yorum

This hotel is in our opinion a great choice for those visiting Amsterdam. Attentive and friendly staff. However the reservation system is miserable. When I was at the airport to board I received an email from Accor informing me that my reservation was canceled. I called Accor customer support and they confirmed the cancellation of the reservation because they did not have a credit card as a guarantee. First mistake, had valid card and accepted by the hotel. The customer service clerk suggested making a new reservation at another hotel and helped make that reservation at another hotel in the accor group. When I was checking in I get an email from Ibis city west asking what time we expect to arrive ... Not being able to solve the problem over the phone and afraid of charging one night, I grabbed an uber and went to Ibis. At Ibis a friendly employee confirmed that booking at Ibis was active. As it was cheaper, I ended up staying at Ibis and canceling the Accor reservation at the other hotel. All this caused a giant stress and disorder, I ended up spending money and time not solving this problem. It's not right!!

Short & great Stay

Tripadvisor puanı 5.0/5

Dream66154235595 Aileler - TripAdvisor onaylı yorum

I stayed for one night only, as it was a quick stop in my tour, but the hotel made it a nice one, the room was great bit small but its fine, the staff were too friendly, the hotel was in a good location with a close bus stop.

Dear Thank you for your nice feedback, good to read that you enjoyed your stay with us. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

North of Amsterdam

Tripadvisor puanı 3.0/5

Climber291657 Couples - TripAdvisor onaylı yorum

The room was nice, but to small, bathroom in “ibis style box”, 15 parking spaces in another building for over 180 rooms, not acceptable as guest and member, use bus or bicycle, pre-debiting the first night, but was not first count at check-in, double debiting on guest credit cards are usual, poor behaviour, the debts were four days earlier, Invoice not correct, what are the best devices and tools good for, if the hotel is not able to check in the client flawless and award-meet ? however, the system has to be changed….

The worst experience ever with Ibis

Tripadvisor puanı 1.0/5

jaifar2019 Friends getaway - TripAdvisor onaylı yorum

The worst experience ever with Ibis .. The stuff were so rude ad helpless! I asked for several things but did not get them. The room pillows are not comfortable at all. There is too much noice at the entrance cafe. People drink there till 4 or 5 am !

Dear Jaifar Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards

Comfortable and close to metro

Tripadvisor puanı 4.0/5

L147 Couples - TripAdvisor onaylı yorum

Hotel is NW of city but metro very close walk so a quick trip into the centre of Amsterdam. Burger King right next door. Room on 9th floor had good views and was very quiet. Unfortunately bar closed before midnight so we weren't able to get a drink. Room clean and comfortable.

Dear Thank your for your feedback, i am happy to hear that you enjoyed your stay with us. For a next time we always have a 24h take away service next to the reception with some drinks and snacks in there. Hoping to welcome you soon again. Kind regards Susanne van de Vinne

My worst Accor experience

Tripadvisor puanı 1.0/5

HM_000 İş - TripAdvisor onaylı yorum

As a Accor platinum member, this is definitely my worst experience. To cut long story short, they simply mix up my booking. Without double confirm with me, they simply force check out my room and put all of my belongings into my colleague's room without asking her permission. You can imagine how embarrass it gonna be while they simply distribute all your stuff into another room. There are a few mistakes from this incident: 1) I don't know it's procedure to force check out a guest? Can't they simply call or email me in advance? 2) The hotel has plenty of room to store my belongings, how can they make a decision to move all of my belongings to another room? 3) When they figure out the mistake, their staff didn't offer any assistance to move my baggage to the new room. This is a disastrous mistake and I will never recommend anybody to stay in this hotel if you need a normal services.

Very good stay

Tripadvisor puanı 5.0/5

crisbxl Couples - TripAdvisor onaylı yorum

First time in this hotel and I was surpised by how easy it is to reach the center of the city. For sure we will go back. Staff super-nice. Maybe you don't get nice views but if you don't want to spend huge amounts on accommodation, this is perfect.

Dear Cris, Thank you very much for this nice feedback. I am happy to read that you enjoyed your stay with us. I will make sure to share your feedback with my team to encourage them to go the extra mile. Hoping to welcome you soon again, kind regards Susanne van de Vinne Operations manager

Excellent customer service

Tripadvisor puanı 5.0/5

audrey j Couples - TripAdvisor onaylı yorum

Arrived at hotel at 11am to drop off our luggage as we knew checking wasn't until 2pm. We were welcomed by happy, smiling reception staff and advised our room was ready so we could access this immediately which was a welcome bonus since we had been up since 4am. Reception staff advised us that there was a festival on in the city to celebrate kings day and provided us with novelty sun glasses to wear when joining the activities, orange coloured muffins also available free at reception as part of the celebrations for customers. Room was clean, comfortable and modern, great shower, very comfortable bed and also free safe. Unfortunately there was a problem with our safe and it wouldn't lock, however we contacted reception and the girl arrived promptly, she was unable to fix it so offered to keep our passport etc in the reception safe and also provided us with vouchers for free breakfast for duration of our stay as compensation for the inconvenience which was a really nice and also very generous gesture. The hotel itself is in a great location, 2 train stops from the airport and around 10-15min bus ride to city centre although we walked through the park which took around 30-40mins. The area and also hotel was quiet in the evening so no problem getting a good nights sleep. I would def return to this hotel if I were to travel to Amsterdam again, the staff is their biggest asset, welcoming, friendly and efficient. Definitely contributed to us having a great holiday!

Great Hotel

Tripadvisor puanı 4.0/5

GrandTour05172380067 Couples - TripAdvisor onaylı yorum

This Ibis hotel was great value for money and the hotel itself was clean and comfortable. The location is a little bit out from centrum so you would need to travel in. This is fine as the bus stop is just outside the hotel and the busses arrive roughly every 10 mins during the day. Overall a very good hotel!

Value for money

Tripadvisor puanı 4.0/5

panagiotakyvelou Friends getaway - TripAdvisor onaylı yorum

The room was really comfortable and cosy. I loved the view and the assistance of the staff. Please try to change the towels in a daily basis and provide customers with two towels , for body and face. You could also add extra blankets according to the season.

Dear Panagiota, Thank you for your feedback, i am happy to hear that you enjoyed your stay with us. For a next time you can always ask for extra towels or blanket at the reception via phone, and we will be happy to bring you some more to the room. I will make sure to also share your feedback with our housekeeping manager, to suggest to put this as an standard in the rooms. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne

Very good hotl

Tripadvisor puanı 4.0/5

michaillivanios Solo travel - TripAdvisor onaylı yorum

Vere good hotel in convinient position near bus station betwen schipol airport. and city cente.,The breakfast was so and so without fruits salad,The persons in front desk was familar and professional. The room was big and clean.

Dear Michail Thank you very much for your feedback. I am happy to read that you enjoyed your stay in our hotel. I will make sure to share your feedback about the breakfast, with the F&B supervisors and breakfast team. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne

Bring your own Electric Kettle if you need hot water

Tripadvisor puanı 1.0/5

mlkelly Couples - TripAdvisor onaylı yorum

When travelling in winter time, believe most of the traveler prefer to drink hot water rather than cold. When we stayed in this hotel for couple of days there, I noticed that drinking water will not be supplied, which is fine, I can buy bottle water. When I checked with the Reception desk to see if they can provide Electric kettle and cups, was told that I can only get hot water from their bar next to the Reception Desk. Lucky I have my own thermos flask, I can still use this to get hot water up but I'll have to do the same whenever I need it. The first night was ok since I dined in their restaurant, but when I get it again in the second night, the staff there was not helpful at all, 2 staff asked the same lady to help me afterwards which made me feel so bad. I ended up not getting anything from them the following nights. I never came across this kind of situations in the past, even when I stayed in the same hotel in Prague, they immediately provided an electric kettle and cups for us to use during my stay there.

Dear Kelly, I am sorry to hear that your stay did not meet up to your expectations. I would like to inform you that the water from the tap is fine in Holland and is good for human consumption. In our hotel we have 10 'superior' rooms that are provided with Thea and coffee facilities. Also at the reception they have a few boilers to rent for free. I suppose that during you stay these were all rented, than we always provide the free option of getting hot water from the bar 24/7. We are all here to serve you as many times as needed, so please do not feel "bad" if you request for hot water again. The staff fully understands, and is happy to help you. Hoping to welcome you soon again. Kind regards Susanne van de Vinne Operations Manager

Twin room

Tripadvisor puanı 3.0/5

Tour19880528144 Aileler - TripAdvisor onaylı yorum

I specifically booked a twin room with an extra bed. This suited our sleeping arrangements and then also made a further note that I required individual beds and not a double bed. On arrival, there was only a double bed with single sleeper sofa. This was not appropriate for us and left a rather awkward and uncomfortable sleeping arrangement. When I brought this up with your staff, they were of the opinion that it was perfectly acceptable for me to share a bed with my mother regardless of our relationship and boundaries based on her relationship with her mother and no alternative was offered. I found this rather frustrating and insulting. When booking there is a distinct difference for a double vs twin beds and they are not the same or interchangeable. When booking I was very specific, but this was disrespected and ignored. As I has prepaid I had very little option but to accept the room as it was

long weekend

Tripadvisor puanı 4.0/5

Stay36053461455 Couples - TripAdvisor onaylı yorum

Everything fine, only point the breakfast room was not too large because only half of it available. bedroom mall but nice, bathroom and shower a bit cold probably because we were the last room of the floor and the heating couldn't cover it.

Very close to metro station

Tripadvisor puanı 4.0/5

Krzysztof M İş - TripAdvisor onaylı yorum

Ibis like Ibis. One of the best price in Amsterdam from Accor hotels. Quite far from center, but very close to metro, so easy to reach every place in the town. Rooms clean and not destroyed much. Nice restaurant, but the breakfast was not as tasty, as it looked like.

dirty room

Tripadvisor puanı 1.0/5

alicerlz Couples - TripAdvisor onaylı yorum

Very dirty room,many hair in bathroom, towel with stain and hole and pillowcases with stains. I don’t recommend that hotel. I’m disappointed, I paid lot of money and room was terrible, never again !!!

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