Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,176 reviews

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Description

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Our accommodation(s)

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Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,176 reviews

TripAdvisor Rating  4.1/5  1,152 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Nic &. R. S. Couples - Confirmed reviews ALL

3 nights lovely private room

Customer review rating 4.0/5

Oliver W. Couples - Confirmed reviews ALL

Overall a lovely resort with nice rooms and very friendly staff. The check-in experience wasn't smooth unfortunately. We didn't know there isn't any staff at the resort after 22:00. They tried calling us, but we can't receive phone calls on roaming. This is likely the same for many other international visitors. Staff said they had also emailed us, but we never received an email. It would have really helped to know up front what the check-in procedure is like after 22:00.

Customer review rating 5.0/5

Ian S. Couples - Confirmed reviews ALL

Stayed for two nights with my partner to celebrate her Birthday. The team handled everything with ease, including presenting a supplied cake at the appropriate time after dinner

Customer review rating 3.5/5

David F. Friends - Confirmed reviews ALL

Staff were friendly, restaurant was disappointing. Clearly food came out a bidfood or Gilmours van. Expensive for what it was. No imagination and no accomodation of certain food intolerances. Not what we would expect from a Grand Mercure. Such a beautiful setting for dinner and would have expected a much higher quality of dining. Breakfast was nice.

Dear David, Thank you for your feedback regarding your recent stay at Grand Mercure Puka Park Resort. We are pleased to hear that you appreciated the beautiful setting and found our staff to be friendly. However, we regret that your dining experience did not meet your expectations. We strive to provide a high standard of cuisine and take all guest feedback seriously. Your comments regarding the restaurant will be reviewed to ensure we consistently deliver a memorable dining experience. We are glad to know that you enjoyed breakfast, and we hope to welcome you back in the future. Best regards, Grand Mercure Puka Park Resort

Customer review rating 4.5/5

Angela M. Couples - Confirmed reviews ALL

Good service from reception from the staff

Dear Angela, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a pleasant experience and appreciated the service provided by our reception staff. Your feedback is highly valued. Best regards, Grand Mercure Puka Park Resort

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Other web-users rate our hotel

  • 319 reviews 9.1/10 Location
  • 535 reviews 8.5/10 Room
  • 619 reviews 9.3/10 Service
  • 5 reviews 6.2/10 WiFi
  • 383 reviews 7/10 Food
  • 128 reviews 6.2/10 Breakfast
  • 124 reviews 8.7/10 Vibe
  • 119 reviews 7.1/10 Cleanliness

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