Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,038 reviews

Grand Mercure Puka Park Resort - Image 1
Grand Mercure Puka Park Resort - Image 2
Grand Mercure Puka Park Resort - Image 3
Grand Mercure Puka Park Resort - Image 4

Description

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,038 reviews

Customer review rating 5.0/5

Brendan L. Couples - Confirmed reviews ALL

Friendly staff

Customer review rating 5.0/5

Robert M. Families - Confirmed reviews ALL

It was our first trip to New Zealand. We absolutely loved the location and accommodations!

Customer review rating 2.5/5

Desiree T. Couples - Confirmed reviews ALL

We had a wonderful stay overall. We booked two nights, enjoyed dinner both evenings, and had breakfast twice — everything was amazing and we felt genuinely spoiled. The hospitality was outstanding and we couldn’t have asked for better service. However, the room itself didn’t meet the same standard. The carpet was quite worn, the walls weren’t soundproof so we could hear everything from the neighboring room, and the shower-over-bath with a curtain wasn’t ideal as water ended up all over the floor. The deck dividers would benefit from being fully enclosed for privacy. The bed was also very uncomfortable and definitely needs replacing.

Dear Desiree, Thank you for your thoughtful feedback regarding your recent stay with us at Grand Mercure Puka Park Resort. We are pleased to hear that you enjoyed our dining options and found our hospitality to be outstanding. It is always gratifying to know that our guests feel well cared for during their time with us. However, we regret that your experience with the room did not meet your expectations. Your comments regarding the condition of the carpet, soundproofing, and shower facilities have been duly noted. We continuously strive to enhance our accommodations and appreciate your input regarding privacy concerns with the deck dividers and comfort of the bed. These insights are invaluable as we work towards improving our guest experience. We hope to have the opportunity to welcome you back in the future, ensuring a more satisfying stay. Best regards, Grand Mercure Puka Park Resort

Customer review rating 3.5/5

Stephen A. Couples - Confirmed reviews ALL

A few tips to make the stay perfect: -freshen up the guest room (room smelt musky/mouldy, whereas outside smelt fresh and clean -open fire should have been on each night in the main lounge room (we were told by staff on seperate occassions that they didn't have any wood) -breakfast offerings need to be much bettet (buffet had terrible hot food, the pastries were horrible, and staff made you feel that asking for eggs to be freshly cooked was too difficult)

Customer review rating 4.5/5

James A. Couples - Confirmed reviews ALL

Great to be nestled into the bush with the birds. Loved the heated pool and sauna - even in winter! Nice little community to explore.

Other web-users rate our hotel

  • 281 reviews 9.2/10 Location
  • 481 reviews 8.2/10 Room
  • 531 reviews 9.2/10 Service
  • 7 reviews 9/10 WiFi
  • 328 reviews 7.3/10 Food
  • 108 reviews 6.5/10 Cleanliness
  • 104 reviews 9/10 Pool
  • 102 reviews 7/10 Breakfast

Powered by Trustyou