Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,137 reviews

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Description

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Our accommodation(s)

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Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,137 reviews

Customer review rating 4.5/5

Wendy F. Families - Confirmed reviews ALL

The rooms are well-appointed and provide a private and peaceful environment. The pool was great, and the food at the restaurant was superb. Enjoyed sunset drinks on the deck.

Dear Wendy, Thank you for your kind words regarding your stay at our resort. We are delighted to hear that you found our accommodations relaxing and our staff attentive. Your positive feedback on our amenities and restaurant is greatly appreciated. We look forward to welcoming you back for another enjoyable experience. Best regards, Grand Mercure Puka Park Resort

Customer review rating 4.5/5

Linda W. Couples - Confirmed reviews ALL

The restaurant food was excellent and enjoyed happy hour on the dexk

Dear Linda, Thank you for your kind feedback. We are delighted to hear that you enjoyed our beautiful natural forest setting and found our restaurant food to be excellent. It is wonderful to know that you appreciated the happy hour on the deck as well. Goodbye, Grand Mercure Puka Park Resort

Customer review rating 4.5/5

Miller G. Couples - Confirmed reviews ALL

My husband and I stayed two nights in a one bedroom chalet (no. 33) for two nights. It is very comfortable and the only extra I would have liked would have been laundry facilities in the room. We dined in the restaurant for dinner one night and breakfast one morning and enjoyed both. We also liked the happy hour with reduced pricing. The staff were friendly and happy to help especially Lauren on Reception.

Dear G., Thank you for taking the time to share your positive experience at Grand Mercure Puka Park Resort. We are delighted to hear that you found your stay relaxing and comfortable in your chalet. Your feedback regarding laundry facilities is appreciated, and we will certainly consider it for future improvements. It is wonderful to know that you enjoyed dining in our restaurant and that our team, particularly Lauren, made a positive impression. We hope to welcome you back for another enjoyable stay in the future. Best regards, Grand Mercure Puka Park Resort

Customer review rating 4.5/5

Caroline D. Couples - Confirmed reviews ALL

We loved the location in the bush. The room was fabulous in size and very comfortable. Loved the privacy. Staff were extremely pleasant and very helpful. Thank goodness you have the golf carts to get suitcases to room . Much appreciated. The breakfast was adequate. We used the bar and sat in the lounge which was very comfortable. The main thing that wowed us was the location and the privacy we had.

Dear Caroline, Thank you for your kind feedback regarding your recent stay at Grand Mercure Puka Park Resort. We are delighted to hear that you appreciated our unique bush location and found your room spacious and comfortable. It is wonderful to know that you enjoyed the privacy our resort offers, as well as the convenience of our golf cart service for luggage transport. We also appreciate your comments on our staff's pleasant demeanor and helpfulness, as we strive to provide a welcoming atmosphere for all our guests. Your observations regarding breakfast have been noted, and we will continue to evaluate our offerings to enhance the experience for future visitors. Thank you once again for sharing your experience, and we hope to welcome you back in the future. Best regards, Grand Mercure Puka Park Resort

Customer review rating 2.0/5

Aaron B. Couples - Confirmed reviews ALL

Should have researched this property a little better. Very dingy, dark and unwelcoming rooms. No oven, no laundry facility, very unkept gardens and very little facilities. Not sure why this property belongs in Accor. Nothing in town and everything is a good 30 minute drive at minimum. Bed comfy, rooms outdated and in much need of a decent renovation. Restaurant menu limited. Wouldn’t stay here again, it was nice enough but could be improved so much.

Dear Aaron, Thank you for taking the time to share your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations. We appreciate your comments about the condition of the rooms and the limited facilities, as these insights are invaluable in guiding our future improvements. Our property is indeed set in a tranquil location, which can be a distance from town amenities. Your remarks regarding the restaurant menu have been duly noted, and we will consider this feedback for future enhancements. We sincerely hope you may reconsider and give us another chance in the future. Best regards, Grand Mercure Puka Park Resort

Other web-users rate our hotel

  • 315 reviews 9.4/10 Location
  • 536 reviews 8.2/10 Room
  • 601 reviews 9.3/10 Service
  • 8 reviews 9.3/10 WiFi
  • 383 reviews 6.7/10 Food
  • 130 reviews 6.5/10 Breakfast
  • 117 reviews 6.3/10 Cleanliness

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