ノボテルロンドンエクセル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,562 件のレビュー

ノボテルロンドンエクセル - Image 1
ノボテルロンドンエクセル - Image 2
ノボテルロンドンエクセル - Image 3
ノボテルロンドンエクセル - Image 4

説明

ホテルのその他の情報

  • エクセルエキシビジョンセンター向かいの立地

  • ロイヤルビクトリア駅から徒歩3分

  • スタイリッシュな空間でゆったりと食事

  • あらゆるニーズに対応できるミーティングエリア

  • 全室でインターネット無料

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ノボテルロンドンエクセル

7 Western Gateway, Royal Victoria Dock
E16 1AA ロンドン
イギリス

GPS:51.507933906029066, 0.0232424366007321

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

UPPER DECK RESTAURANT

ノボテルでは、味覚も楽しんでいただけます。カジュアルな雰囲気の中で、シンプルながら本格的なさまざまな郷土料理や多国籍料理をお楽しみください。何か召し上がりたい、または飲み物だけお望みの場合でも、当ホテルのレストランでは、ノボテルにしかない何かを見つけていただけることでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,562 件のレビュー

トリップアドバイザーの評価  4.2/5  3,490 件のレビュー

2025エクセレンス認証

Yowzers!

トリップアドバイザーの評価 5.0/5

Freedom19812367797 トリップアドバイザー認証口コミ

Dear Freedom19812367797, What a fantastic review! 🎉 We’re absolutely delighted to hear that Fita made such a memorable impression. Her joyful spirit and eye for detail are truly special, and we’re lucky to have her shining bright on our team. We’ll make sure she sees your “wow wow. Wowy wow.” — it might just become her new catchphrase! We’d love to welcome you back anytime for another dose of Fita-level hospitality (and maybe a few extra wows for good measure). Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Great service at this hotel

トリップアドバイザーの評価 5.0/5

Richard H トリップアドバイザー認証口コミ

Dear E3745RBrichardh, Wow, wow, wow, wow, wow — what a review! 🌟 Thank you so much for your kind words and for giving Fita the shoutout she absolutely deserves. We’re thrilled to hear that her attentiveness made such a memorable impact on your stay. We'll be sure to pass on the praise — it’ll make her day (and probably her whole week!). It means the world to us that you wouldn’t change a thing. That’s the kind of feedback that keeps us smiling and striving to do even better. Looking forward to welcoming you back soon — Fita and the whole team will be ready with even more “wow” moments! Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Amazing Stay

トリップアドバイザーの評価 5.0/5

pribeiro23 トリップアドバイザー認証口コミ

Dear pribeiro23, Thank you so much for your glowing review! We’re absolutely delighted to hear that you had an amazing stay with us. It’s wonderful to know that our Front Office and F&B teams made such a positive impression — they’ll be thrilled to hear your kind words! We’re all about going the extra mile, so it’s lovely to see that it made a difference. We're also pleased you found the rooms cozy and clean — just what you need after a busy business day. We truly appreciate your recommendation and can’t wait to welcome you back on your next trip to London. Until then — safe travels and successful meetings! Warm regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Amazing

トリップアドバイザーの評価 5.0/5

Neill N トリップアドバイザー認証口コミ

Dear neilln2025, What an absolute pleasure to read your review — thank you so much for taking the time to share your recent family stay with us! We’re thrilled to hear that you enjoyed everything from our warm reception to breakfast and bar service. Knowing that your family had a great weekend and that the complimentary breakfast for kids made a difference puts a big smile on our faces! Your kind words have been shared with the entire team — you've made their day. We hope to welcome you all back again soon for another “amazing” Novotel experience. Warmest thanks, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Decent hotel but unhelpful staff after car damaged in car park

トリップアドバイザーの評価 3.0/5

Jasksk ファミリー - トリップアドバイザー認証口コミ

Dear Jasksk, Thank you for taking the time to share your feedback following your recent stay with us. I’m genuinely sorry to hear that what began as a celebratory visit ended on a frustrating note due to the unfortunate incident involving your vehicle. I want to clarify that our team did provide the relevant insurance details at the time of the incident, and we do have clear signage around the car park stating that the hotel does not accept liability for damage or theft involving vehicles or belongings left within the car park. These notices are in place to ensure transparency and to encourage guests to secure their property, though we completely understand how upsetting it must have been to experience this. As the matter involves vehicle damage, it falls under the jurisdiction of your vehicle insurance provider. While our team cannot intervene further directly, we are more than willing to support your claim—should you or your insurer require any available CCTV footage, this can be requested through the police or your insurance company, and we will gladly assist them. That said, your comments about the team’s response, both during check-in and when the incident was reported, are concerning and taken seriously. We are following up internally to ensure better communication and preparedness in the future, so all our guests feel supported at every stage of their stay. Thank you once again for your detailed review. While I regret that your experience fell short of expectations, your feedback helps us do better. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,332 件のレビュー 9.3/10 ロケーション
  • 1,888 件のレビュー 6.7/10 客室
  • 1,603 件のレビュー 7.6/10 サービス
  • 38 件のレビュー 5/10 インターネット
  • 896 件のレビュー 5.9/10 快適さ
  • 862 件のレビュー 6.1/10 清潔さ
  • 666 件のレビュー 7.3/10 朝食
  • 398 件のレビュー 6.1/10 料理

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