ノボテルロンドンエクセル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,586 件のレビュー

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7 Western Gateway, Royal Victoria Dock, E16 1AA ロンドン, イギリス

説明

ホテルのその他の情報

  • エクセルエキシビジョンセンター向かいの立地

  • ロイヤルビクトリア駅から徒歩3分

  • スタイリッシュな空間でゆったりと食事

  • あらゆるニーズに対応できるミーティングエリア

  • 全室でインターネット無料

当ホテルの客室

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ホテル所在地

ノボテルロンドンエクセル

7 Western Gateway, Royal Victoria Dock
E16 1AA ロンドン
イギリス

GPS:51.507933906029066, 0.0232424366007321

電話番号
ファックス +44 20 7540 9710

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

UPPER DECK RESTAURANT

ノボテルでは、味覚も楽しんでいただけます。カジュアルな雰囲気の中で、シンプルながら本格的なさまざまな郷土料理や多国籍料理をお楽しみください。何か召し上がりたい、または飲み物だけお望みの場合でも、当ホテルのレストランでは、ノボテルにしかない何かを見つけていただけることでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,586 件のレビュー

トリップアドバイザーの評価  4.2/5  3,626 件のレビュー

2025エクセレンス認証

Hospitality was good. Smit at the lobby guided us well.

トリップアドバイザーの評価 5.0/5

Preetam R トリップアドバイザー認証口コミ

Hospitality was good. Smit at the lobby guided us well. Food was decent enough and ambience was really good to experience!

Thank you smit !

トリップアドバイザーの評価 5.0/5

TYREIS A トリップアドバイザー認証口コミ

Smit was really lovely and Helped me and my girlfriend when ever we needed. Best customer service, I would definitely recommend a visit here for couples.

GetAwayTrip

トリップアドバイザーの評価 5.0/5

Clint E トリップアドバイザー認証口コミ

Visited the place for a weekend getaway trip with friends. The rooms were clean, the staff was polite, and the overall ambience was calm and relaxing. Breakfast was nice and the stay was smooth and hassle-free. Special mention to Shantan, who made our stay even more pleasant. He was extremely courteous, attentive, and professional, always ready to help with a smile. His service truly stood out and added great value to our overall experience at the hotel. A good choice for a short getaway. Would definitely visit again!

Dear 860clinte, Thank you so much for your wonderful review! We’re delighted to hear that you and your friends had a calm and relaxing weekend getaway with us. It’s fantastic to know that Shantan made such a positive impression with his courteous, attentive, and professional service — we’ll be sure to share your kind words with him. We’re thrilled that your stay was smooth and enjoyable, and we look forward to welcoming you back for another visit soon! Regards Mehwish Farzan Guest Experience Coordinator

Poor cleanliness of the room

トリップアドバイザーの評価 2.0/5

Jack R トリップアドバイザー認証口コミ

The hotel experience was overall quite bad. There was stains all over the carpets and blood stains on the chairs. When I queried this with the hotel staff all they were offering was a free breakfast. They eventually changed our room to what we hoped to be much cleaner. However, this wasn’t the case. There was multiple stains everywhere. It was a total let down from our experience the year before. After emailing the helpline constantly, there was no response at first and when there was there was no chance of getting any compensation back from the overall dirtiness of the room.

Dear f4916SEjackr, Thank you for taking the time to share your feedback. We are very sorry to hear about the cleanliness issues you experienced during your stay. This is far below the standards we strive to maintain, and we sincerely apologize for the inconvenience and disappointment caused. We have shared your comments with our Housekeeping and Management teams to ensure such issues are addressed and prevented in the future. We also regret that your concerns via email were not handled promptly — this is not the service we aim to provide. We truly value your feedback and hope to have the opportunity to welcome you back in the future and provide a stay that meets the high standards you expect. Regards Mehwish Farzan Guest Experience Coordinator

Convenient and friendly hotel

トリップアドバイザーの評価 5.0/5

robg417 Solo travel - トリップアドバイザー認証口コミ

I stopped here twice for a passport renewal in November and December. It’s right next to the passport office so very convenient for the 4 hour service. The hotel is well run and the team are very friendly. The front desk is very friendly and helpful at all times and the team who run the bar made my evening on Tuesday this week. Nice fish and chips in the restaurant at lunch.

Dear robg417, Thank you very much for taking the time to share your feedback following your recent stays with us. I am delighted to hear that our location was convenient for your passport renewal visits and that you found the hotel well run. It is especially pleasing to read your kind comments about our front desk and bar teams – I will be sure to share your feedback with them, as recognition like this means a great deal. I am also glad you enjoyed your lunch with us and that the fish and chips hit the spot. We truly appreciate your recommendation and look forward to welcoming you back whenever your travels bring you to the area again. Kind regards, Aurelija Revuckaite Room Divisions Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,574 件のレビュー 9.3/10 ロケーション
  • 2,156 件のレビュー 6.8/10 客室
  • 2,392 件のレビュー 8.7/10 サービス
  • 37 件のレビュー 7/10 インターネット
  • 990 件のレビュー 6.3/10 清潔さ
  • 837 件のレビュー 8/10 朝食

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周辺の他の施設

ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。