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ホテル ノボテル ロンドン カナリー ワーフ 4 つ星

お客さまの声 4.5/5 11,186 件のレビュー

ALLSAFE認証ホテル

このホテルを予約

客室 1

人数
子供の年齢

ベストレートをお約束

使い方?
Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金が利用可能

ノボテル ロンドン カナリー ワーフ
地図で見る
+ 22 サービス

ホテルのその他の情報

  • 地下鉄のカナリーワーフ駅から徒歩7分の場所にあり、市街、O2アリーナ、グリニッジへのアクセスに優れています

  • Bureau VeritasによるALLSAFE認証取得済みホテル。

  • ロンドンの景色を一望できるデザイン性の高い26室のスイートを含む、313室のモダンな客室

  • Eボードの技術と高速Wi-Fiを含む9室のデザインインスパイアードミーティングルーム

  • 当ホテルの最上階に位置するBOKANでは、上質なお食事とお飲み物を3種類からお選びいただけます

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 公共の屋内駐車場 (周辺)
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可有料サービス
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト有料サービス
  • ランドリーサービス
  • コンシェルジュ
レジャーとアクティビティ
  • プール
  • フィットネスセンター
  • サウナ
ケータリング
  • 朝食有料サービス
  • レストラン2軒
  • バー2軒
  • ルームサービス
ビジネスサービス
  • 会議室9室
  • ビジネスセンター(サポートスタッフあり)
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテル ロンドン カナリー ワーフ

40 Marsh Wall
E14 9TP ロンドン
イギリス

電話番号: +4402035300500

ファックス: (+44)02079871040

チェックインは14h00からです

チェックアウトは12h00です

  • BUS :  135 D3 D7 MARSH WALL

  • SUBWAY :  DLR JUBILEE CANARY WHARF

  • 飛行機で

    LONDON CITY AIRPORT 8km / 5 マイル

  • 飛行機で

    LONDON CITY AIRPORT 8.05km / 5 マイル

  • 船で

    THAMES CLIPPER 2.2km / 1.37 マイル

  • 電車で

    LIMEHOUSE 1.61km / 1 マイル

GPS:51.501331, -0.023293

当ホテルの客室

広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客さまの真の生活空間として、あらゆるニーズに対応いたします。

スーペリアダブルルーム

  • 最大人数: 2
  • 面積: 最小 21 / 226 sq ft
  • 客室内Wi-Fi
  • 高速インターネット
  • コーヒー、紅茶、ポット
  • バスルームアメニティ
  • マルチメディアハブ

スーペリアツインルーム

  • 最大人数: 2
  • 面積: 最小 21 / 226 sq ft
  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • バスルームアメニティ(...)

スーペリアダブルルーム、シティビュー

  • 最大人数: 2
  • 面積: 最小 21 / 226 sq ft
  • コーヒー、紅茶、ポット

スーペリアツインルーム、シティビュー

  • 最大人数: 2
  • 面積: 最小 21 / 226 sq ft
  • コーヒー、紅茶、ポット

エグゼクティブルーム

  • 最大人数: 2
  • 面積: 最小 21 / 226 sq ft
  • ビュー: 川側, 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • バスルームアメニティ(...)

バリアフリースーペリアツインルーム

バリアフリールーム
  • 最大人数: 2
  • 面積: 最小 25 / 269 sq ft
  • コーヒー、紅茶、ポット
客室

レストランとバー

BOKAN 37

お料理の種類: 多国籍料理

BOKAN Restaurant, Bar & Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on www.bokanlondon.co.uk

メニュー (PDF)

昼食

夕食

18:00 - 22:00

CANARY COFFEE

お料理の種類: カフェ

カフェ「カナリーコーヒー」は1階のスタイリッシュで居心地の良い空間。屋外テラス席もございます。地元で焙煎した職人コーヒーとペストリー、軽食や石釜焼きのピザなど、幅広いメニューを堪能しながらゆったりとおくつろぎください。

昼食

夕食

BOKAN 38

非契約写真

カナリーワーフとロンドン市街を一望できる忘れられない空間でインスピレーションを受けたカクテル、地元で蒸留されたスピリッツ、クラフトビール、豊富なワインリストをご用意しております。ご予約、ドレスコード、年齢に関するポリシーはこちらをご覧ください (http://bokanlondon.co.uk/)

昼食

夕食

BOKAN 39

非契約写真

空のラウンジで息をのむ美しい眺めを楽みましょう。ロンドンの街のスカイラインを360度見渡せます。屋上バーまたはテラスでゆったりとおくつろぎください。ご予約、ドレスコード、年齢に関するポリシーはこちらをご覧ください (http://bokanlondon.co.uk/)

ミーティングとイベント

会議室

  • 会議室の数:9

  • 最大サイズ:96 m²

  • 最大ご利用人数:75 人

  • パーティの最大ご利用人数:40 人

詳細

お客さまの口コミ
ノボテル ロンドン カナリー ワーフ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.5/5

11,186 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

1,428 件のレビュー

2020 トリップアドバイザーのエクセレンス認証
2020エクセレンス認証

Amazing new hotel....... Stunning views

トリップアドバイザーの評価 5.0/5

petersE9840AF 03/11/2020 トリップアドバイザー認証口コミ

Everything from the hotel check-in experience, quality, cleanliness, facilities, location and the overall wow Factor was absolutely epic. The staff were superb and made us feel at home instantly with great service. The bar on the 39th floor is absolutely amazing with views across the city of London and the surrounding area of Canary Wharf. Would definitely stay here again and recommend.

We love your 5 star review and thank you for sharing this great experience. I hope we can welcome you back soon. Jacqui McMillan - General Manager

I did not get this room what I paid for.we needed wait for Room 40min because housekeeping was busy.

トリップアドバイザーの評価 3.0/5

Patiwuen Couples - 07/10/2020 トリップアドバイザー認証口コミ

I did not get this room what I paid for.we needed wait for Room 40min because housekeeping was busy. No mini bar. I should pay less. In internet its writing something diffrent how in Real . ☹️ On breakfaat nobody tell us what we have to do we wait 40 min for food

Thank you for your review. I am sorry that we let you down. As we had just opened we were learning the new normal. Mini bars can no longer be stocked due to COVID restrictions and we have updated our website now and we are offering alternatives to this. Housekeeping were busy but again with COVID we are taking longer to clean these rooms compared to pre-covid times and I hope that you appreciate we would rather take our time to ensure that we are cleaning the rooms in line with the new standards, I am sorry that you had to wait for 40 minutes. With regards to breakfast to ensure social distancing we are requesting that our guest book slots. However some of our guests although had booked slots did not respect these times and arrived late which impacted our service. I am sorry that we disappointed you and I hope we can welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Just go there

トリップアドバイザーの評価 5.0/5

Annonnimm 29/01/2020 トリップアドバイザー認証口コミ

Been there twice and it was a very good experience, just go there and you will be delighted. And don't drive there as parking is difficult to find and very expensive, underground is just 10 mins walk.

We are so happy that you had such another amazing stay with us, thank you so much for sharing. Parking is difficult around her and we don't have parking on site but with the great transport links to Canary Wharf wither by tube or DLR, it is so easy to get around London. We are looking forward to welcoming you back for a 3rd time soon. Jacqui McMillan - General Manager

Lovely Views, Bad Room Service

トリップアドバイザーの評価 4.0/5

ava219 24/01/2020 トリップアドバイザー認証口コミ

We really enjoyed the room and amenities. Amazing views over London! Our only complaint was the burger we ordered from room service. It was disgusting & outrageously expensive. When we complained, the staff didn't seem to care and still charged us full price.

Thanks ava219 for your review. I am so sorry we let you down on the burger and of course I do not want this issue to mar your opinion of us as you said everything else was great. Pop me an e-mail over on h9057-gm@accor.com and I can arrange the refund for you. Hope to welcome you back soon. Jacqui McMillan - General Manager

nice hotel with good view

トリップアドバイザーの評価 5.0/5

venisa w Couples - 12/01/2020 トリップアドバイザー認証口コミ

Morden design hotel, good view. 5 mins walk distance from canary wharf underground station. it's the second time my partner and me come to stay in here. nice place to stay. will book the same hotel again in future.

We love our 5 star review Venisa W thank you so much for taking the time to share your second visit to us and we are looking forward to welcoming you for your 3rd visit to us. Jacqui & The Canary Wharf Family

Excellent

トリップアドバイザーの評価 5.0/5

jmR6871CN Couples - 11/01/2020 トリップアドバイザー認証口コミ

Very comfortable hotel. Excellent and friendly staff. No complaints Excellent breakfast and the view from the 38th floor is fantastic. The bar can be very busy but service quick and friendly. Will be back again.

Thank you so much for your excellent 5 star review and rating, we are thrilled that you enjoyed your time with us so much and I am sure we will be welcoming you back soon. Kind regards. Jacqui McMillan - General Manager

Pleasant stay

トリップアドバイザーの評価 5.0/5

kleng2013 Family - 09/01/2020 トリップアドバイザー認証口コミ

Room with nice view. Basic breakfast. Croissant was plain and boring. Coffee from the kettle was warm not hot. They didn't set up the coffee machine. The lady with glasses on not accommodating. She makes my stay unpleasant. She works in the dining area. I had 2 encounter with her during breakfast. But the rest of the staff were kind and helpful. 5 star service.

We really love your 5 star review and rating with regards to your recent stay with us at Novotel Canary Wharf. I am sorry about the issues you have highlighted and of course I am addressing these. We love that you found we gave 5 star service and I hope you come back soon for another 5 star experience. Kind regards. Jacqui McMillan - General Manager

Amazing Stay!! Definitely returning!!

トリップアドバイザーの評価 5.0/5

ForeverExplorers Couples - 03/01/2020 トリップアドバイザー認証口コミ

Stayed for a few nights to celebrate a special occasion. We were greeted with a warm welcome and the hotel and all the staff were very accommodating! One of the best stays and we’ll definitely return!

Wow ForeverExplorers, thank you so much for your amazing 5 star review about your stay with us at Novotel Canary Wharf we are thrilled that this was one of your best stays. We can't wait to welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Very OK

トリップアドバイザーの評価 5.0/5

w0utervanlinden Business - 29/12/2019 トリップアドバイザー認証口コミ

Very OK - as always (although this time there was no complimentary upgrade). Very efficient checkin and checkout. Nice bar - very clean room. Sufficient space in the room and good quality of bed. Will come back next month !

Thank you so much for this lovely review and of course I am thrilled to read that you are coming back to stay in 2020. We are really looking forward to it. Kind regards. Jacqui McMillan - General Manager

Fantastic hotel

トリップアドバイザーの評価 5.0/5

edwardsO3774UP Couples - 28/12/2019 トリップアドバイザー認証口コミ

Exceeds all expectations. Very friendly staff, nothing is too much trouble. Fantastic views of the city of London from the rooftop bar. Excellent location when visiting the O2, only one tube stop away from the venue.

Thank you for this fantastic 5 star review and rating. I am thrilled with your feedback and so pleased that you enjoyed your time with us so much. We are really looking forward to welcoming you back in the future. Kind regards. Jacqui & The Canary Wharf Family

Partners birthday

トリップアドバイザーの評価 5.0/5

36kayleighl Couples - 18/12/2019 トリップアドバイザー認証口コミ

So, I booked this hotel for my partners birthday. I booked a standard double. Which, for a standard double was amazing. Spacious, views were lovely. I have to bow down to the lady who checked us in though. Ines was absolutely lovely. She couldn't of made us feel more welcome (without being cheesy). Ines definitely deserves recognition for her work. She is a credit to your hotel.

We love your 5 star review 36kayleighl, we are so delighted to read what a great stay you had with us. Ines is delighted with her personal mention and will be rewarded. I am very lucky to have her in my hotel. I hope we can welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Classic Novotel Hotel brand features, great location, good service

トリップアドバイザーの評価 4.0/5

Pra50 Family - 21/11/2019 トリップアドバイザー認証口コミ

The property checks all the Novotel brand boxes. It has a great location, good service, satisfying breakfast, along with city skyline views from the top floor restaurant. The rooms are comfortable. Excellent choice for people looking for a Canary Wharf location. Only negative at present is all the construction activity, an unavoidable feature in the area.

Thank you Pra50 for your lovely feedback about your stay with us. I am sorry about the construction work going on but as you said it is unavoidable currently in this part of the city, there is so much going on. I am glad that you did enjoy your time with us and of course the amazing views. I hope we can welcome you back in the future. Kind regards. Jacqui McMillan - General Manager

Great hotel

トリップアドバイザーの評価 5.0/5

Samaria Business - 20/11/2019 トリップアドバイザー認証口コミ

My friend and I stayed here during a conference and the stay was amazing. Wonderful service and very close to the station and DeVere conference centre. The rooms are quiet, clean and very modern with spectacular views. The breakfast is good. If you stay here you must experience the rooftop bar and restaurant, great food and service.

We loved reading your great review Samaria, thank you so much for sharing your amazing experience with us. I am so glad that you and your friend enjoyed your time with us and you loved Bokan too. I hope we can welcome you back soon. Jacqui McMillan - General Manager

Absolutely fantastic stay.

トリップアドバイザーの評価 5.0/5

Sightsee42264643263 Business - 20/11/2019 トリップアドバイザー認証口コミ

Nice and home feeling. Rooms and the whole hotel interior are cozy and tasteful. Stuff is very helpful. I had excellent view from the window. Would definitely go back to this hotel.This hotel really take care of the customers,

We love that you had a fantastic stay with us at Novotel Canary Wharf, we are thrilled that you enjoyed your time with us and of course the views. However your feedback about how we take care of our customers makes me very proud. Thank you again and we are looking forward to welcoming you back soon. Jacqui & The Canary Wharf Family
お客さまの声 4.5/5

中. ビジネス - 19/11/2019 確認済みレビュー すべて

部屋が綺麗で、朝食も大変素晴らしかった。

Shinzo N. 様 この度は、Novotel London Canary Wharf でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA

No privacy between the bathroom and the bedroom

トリップアドバイザーの評価 3.0/5

Paul D Couples - 13/11/2019 トリップアドバイザー認証口コミ

I stayed in the executive room 3312. The idea of having a clear window between the shower/toilet and the bedroom without the ability to close off visibility is not a good one. What happens when you or your partner need to use the toilet for a number two? Nobody normal wants to watch that. Your rooms need the ability to close the bathroom of for those times. This was the second stay there. The first was a disabled room that had privacy in the bathroom. I will make the request NOT to have such a room in the future.

Thank you Paul D for your review. I am sorry about the issues you had with the clear window. However there is a button in the inside of the shower that mists this clear glass up ensuring privacy for the bathroom, I am sorry if you were not aware of this. If you can drop me an e-mail please on h9057-gm@accor.com though I can make sure that your profile is updated so we will not allocate you one of these rooms in the future. Many thanks. Jacqui McMillan - General Manager

Business Trip

トリップアドバイザーの評価 4.0/5

DavidS10223 Business - 09/11/2019 トリップアドバイザー認証口コミ

Vert Well. Room à bit smail although à wonderfull view. The restaurant is tremendous at the 38th level giving a great view, on La City and London. The staff is very nice and gentle. I did appreciate the stay.

We really appreciate you taking the time to review your recent experience at Novotel Canary Wharf and I am pleased that overall you enjoyed your time with us. I hope we can welcome you back in the future. Kind regards. Jacqui McMillan - General Manager

Superb hotel with great views

トリップアドバイザーの評価 5.0/5

BarrieWhitehouse Couples - 23/10/2019 トリップアドバイザー認証口コミ

Executive suite on 35th floor well worth the extra Great views of London and the Thames Only niggles were the mattress needs changing had topper but still rolled towards centre Room and bathroom were great Breakfast scrambled eggs went cold quickly and bacon could get too crispy Rooftop bar gets busy but that is because the views are so good

We are so happy to read your superb review about your stay with us. I am thrilled that you enjoyed the suite on the 35th floor, they are so beautiful. Our views are pretty great and glad you enjoyed them as much as we do. We are looking forward to seeing you again soon. Jacqui & The Canary Wharf Family

frustrating visit

トリップアドバイザーの評価 2.0/5

michael o Solo travel - 22/10/2019 トリップアドバイザー認証口コミ

I will not be back , after staying here a few times in the past its time to call it a day. After being told my room would be ready at 2pm I waited and I waited moving quickly from the most uncomfortable bar in London to the cafe down stairs ,nobody came to find me I had to keep going back to the reception to ask what was going on. having had hospital treatment that morning and being 65 years old I expected better but they just kept on lying about the time my room would be ready. At around 3.30 pm I went to find out that it was ready. Terrible service to lie over and over to your customers is outrageous . Ongoing building works never seem to end nearby.

I am so sad and sorry Michael o to read your review about your stay with us and how much we disappointed you. I do hope you would give us another chance and if you are planning to return please contact me directly on h9057-gm@accor.com and I will personally look after your reservation. Many thanks. Jacqui McMillan - General Manager

One night stay...

トリップアドバイザーの評価 5.0/5

laura497 Couples - 16/10/2019 トリップアドバイザー認証口コミ

Really impressed with the hotel overall, clean, luxurious, friendly & helpful staff, perfect size room with lovely view, delicious breakfast & chillaxed atmosphere in the bar areas. Would stay again 100%.

We are delighted laura497 that you would return to us 100% and we are looking forward to welcoming you back. I love your feedback about the hotel being clean and luxurious and of course that the talent were so friendly and helpful. See you soon. Jacqui & The Canary Wharf Family

最新の20口コミ

との提携 TripAdvisor

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