ノボテルロンドングリニッジ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,289 件のレビュー

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173-185 Greenwich High Road, SE108JA ロンドン, イギリス

説明

ホテルのその他の情報

  • 電車でロンドン中心部にアクセス

  • Family rooms with extra sofa beds

  • 敷地内の安全な駐車場

  • Fully-equipped gym and sauna

  • カナリーワーフとO2アリーナに好アクセス

当ホテルの客室

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ホテル所在地

ノボテルロンドングリニッジ

173-185 Greenwich High Road
SE108JA ロンドン
イギリス

GPS:51.477798, -0.013504

電話番号
ファックス +44 20 8312 6810

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MEAN TIME bar & kitchen

ノボテルでは、味覚も楽しんでいただけます。カジュアルな雰囲気の中で、シンプルながら本格的なさまざまな郷土料理や多国籍料理をお楽しみください。何か召し上がりたい、または飲み物だけお望みの場合でも、当ホテルのレストランでは、ノボテルにしかない何かを見つけていただけることでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,289 件のレビュー

トリップアドバイザーの評価  4.3/5  3,242 件のレビュー

2025エクセレンス認証

Family Christmas get together

トリップアドバイザーの評価 5.0/5

marymX230QE トリップアドバイザー認証口コミ

We were really pleased by our experience at the Novotel this Christmas and boxing day. As a large family, we wanted to transfer the strain of catering for such large numbers of people elsewhere, so hired out a large room for 2 days at the Novotel Greenwich, where we could chill out, open our gifts and interact with each other in a relaxed setting. We asked in advance whether the room could be suitably decorated, which the hotel said it could. They also allowed us to bring our own decorations to add, if we so wished, but when we walked into the room, we were generally delighted by the lovely decorations they already put in place. We were also pleased with the wonderful buffet spread that the hotel provided, which was filled with a variety of favourite hot and cold dishes. We were even given the opportunity to make menu suggestions, which were taken into account. The staff who served us on the day and whom liaised with us prior to Christmas ie Solace Squire were amazingly patient and amenable, with nothing being too much trouble. They really aimed to please and so far as it was possible, to put in place most of our requirements. As a large group, we felt listened to and heard and we were delighted how far the staff were prepared to go to ensure we had a smooth, restful and peaceful Christmas. At one point father Christmas turned up also and handed out little gifts to us all, which was a lovely touch. We cannot thank Solace and her manager in the waistcoat (sorry can't recall his name), and her team enough for how they made our Christmas 2025 a year to remember!! We would definitely recommend this hotel to anyone looking for a relaxed atmosphere and good hospitality. We certainly felt welcomed and cherished and would be happy to come again. If we had anything to criticise it would be the heating breaking down in the hired room, but the staff readily sorted this out with extra heating, which soon resorted to a comfortable space. Thanks again team Solace!

Excellent customer service

トリップアドバイザーの評価 5.0/5

Usha G トリップアドバイザー認証口コミ

It was wonderful Christmas evening Thank you Dinesh for your effort and service you made us happy. It been great evening.

Poor room, cleanliness and things broken

トリップアドバイザーの評価 2.0/5

Simon W トリップアドバイザー認証口コミ

Having stayed here previously on many occasions we booked again for our regular visit to the O2. Previous visits have all been good but this year was very poor. The cleanliness in the room was below standard, there was a poor selection of coffee, tea and no bottled water (£189 per night) which we expected. No toilet roll in the room, the sink leaked when you tried to take the plug out and the shower floor was dirty and the shower itself rusty. Location for Greenwich is good, access to the railway perfect. However, when we raised this during checkout with the lady on reception she was apologetic, took out email address and said she would be in contact. We have heard nothing, Novotel is a good brand but the standard in Greenwich has gone down a great deal and for the price does not offer good value. A simple email would have made this email end differently but very disappointing stay.

Dear Simon, Thank you for taking the time to share your feedback and for choosing to stay with us again. We are very sorry to hear that your recent experience did not meet the standards you have come to expect from Novotel, particularly regarding room cleanliness, maintenance, and amenities. Please accept our sincere apologies for the inconvenience caused. We are especially sorry that you did not receive a follow-up after raising your concerns at check-out. Unfortunately, due to an exceptionally busy week at the hotel, we were unable to get back to you as promptly as we should have, and we regret this lapse in communication. Your comments have been shared with the relevant teams, as this is not the level of service or quality we aim to provide. We truly value your loyalty and your previous positive experiences with us make this feedback even more important. We would very much appreciate the opportunity to discuss this matter further. If you could please contact us directly by email at h3476-fo@accor.com, we will ensure your concerns are addressed properly. Thank you again for your honest feedback, and we hope to have the chance to restore your confidence in us in the future. Thank you Athulya Novotel London Greenwich

Nice experience

トリップアドバイザーの評価 5.0/5

Shadi S トリップアドバイザー認証口コミ

Very fantastic staff Nice location I had the best experience with Astha She is very friendly and helpful. The staff are amazing Thank you Astha

Dear Guest, Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that you had such a fantastic experience and enjoyed our location and service. A special thank you for recognizing Aastha — we’ll be sure to share your compliments with her. She’ll be thrilled to know she made your visit memorable. We truly appreciate your support and look forward to welcoming you again soon! Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Nice

トリップアドバイザーの評価 5.0/5

Resort62670090826 トリップアドバイザー認証口コミ

Manju provided really good service and the food was delicious and tasty! The atmosphere was very lively and nice and I would come again

Dear Guest, Thank you very much for sharing your feedback following your visit to Novotel Greenwich. We are delighted to hear that you enjoyed the food and found it delicious, and that Manju provided excellent service. It’s wonderful to know that you appreciated the lively and welcoming atmosphere. We look forward to welcoming you back again soon for another enjoyable experience! Kind regards, Athulya Novotel Greenwich

との提携 TripAdvisor

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周辺の他の施設

ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。