ノボテルロンドングリニッジ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,543 件のレビュー

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説明

ホテルのその他の情報

  • 電車でロンドン中心部にアクセス

  • Family rooms with extra sofa beds

  • 敷地内の安全な駐車場

  • Fully-equipped gym and sauna

  • カナリーワーフとO2アリーナに好アクセス

当ホテルの客室

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ホテル所在地

ノボテルロンドングリニッジ

173-185 Greenwich High Road
SE108JA ロンドン
イギリス

GPS:51.477798, -0.013504

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR & RESTAURANT

ノボテルでは、味覚も楽しんでいただけます。カジュアルな雰囲気の中で、シンプルながら本格的なさまざまな郷土料理や多国籍料理をお楽しみください。何か召し上がりたい、または飲み物だけお望みの場合でも、当ホテルのレストランでは、ノボテルにしかない何かを見つけていただけることでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,543 件のレビュー

トリップアドバイザーの評価  4.2/5  3,023 件のレビュー

2025エクセレンス認証

Very pleasant

トリップアドバイザーの評価 5.0/5

Mario M トリップアドバイザー認証口コミ

Very pleasant service in very pleasant settings. Abhay was our waiter and he was pleasant and we felt looked after. The food is good and reasonably priced. I have to add this final bit just because trip advisor forces the review to be mi 200 characters

Highly recommend for a stay in Greenwich. Friendly staff, lovely room and perfect location

トリップアドバイザーの評価 5.0/5

Alex G Couples - トリップアドバイザー認証口コミ

Stayed here the night of the marathon, the room was spacious, clean, had a bath and a separate sofa which was a nice surprise after the marathon to relax! The locations ideal! Next door to the tube station, great restraints and bars on its doorstep and a Sainsbury’s local just 2 mins walk away.

Dear Alex, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us during the Marathon weekend. It’s great to know the spacious and comfortable room provided the perfect place to relax after such a big event — and we’re pleased the separate sofa came as a welcome surprise! We’re also glad that our central location, close to transport links, restaurants, and local amenities, made your visit even more convenient and enjoyable. Your kind words about our friendly staff mean a lot, and we’ll be sure to share your feedback with the team. We hope to welcome you back to Novotel London Greenwich again soon! Warm regards, Athulya Guest Relations Novotel London Greenwich

Great experience

トリップアドバイザーの評価 5.0/5

Beatriz P ビジネス - トリップアドバイザー認証口コミ

Beautiful place, very well decorated, peaceful and quiet.. They serve great food and coffee. The staff is amazing. Lela was very professional and polite. Definitely recommend for business meetings or simply as a place to work on your own.

Dear Beatriz, Thank you so much for your lovely feedback! We’re thrilled to hear that you had a great experience with us and enjoyed the peaceful atmosphere, décor, and delicious food and coffee. It’s also wonderful to know that Lela made a positive impression — she’ll be delighted to receive your kind words. Your recommendation means a lot to us, and we’re so pleased that you found our space suitable both for business meetings and solo work. We look forward to welcoming you back to Novotel London Greenwich soon! Warm regards, Athulya Guest Relations Novotel London Greenwich

One kind and one rude customer service

トリップアドバイザーの評価 3.0/5

Ayush R トリップアドバイザー認証口コミ

We visited the Novotel Greenwich on the 27th of April during the Marathon day to support a friend, and while our experience started off well, it was unfortunately overshadowed by a disappointing interaction at the front of house. Our server, Lela, was fantastic — she was accommodating, kind, and made sure we felt welcome throughout our breakfast. Her helpful attitude really stood out and made a positive difference to our morning. However, the receptionist (I believe her name was Martha), who was managing the seating, was incredibly rude. Despite us having paid for breakfast, she repeatedly asked to see our receipt in a passive-aggressive manner, making us feel very unwelcome. We were questioned about why we were there, even though we had every right to be. It was an unpleasant and unnecessary experience that dampened what should have been a special morning supporting our friend. We were there between 8-9am, and unfortunately, the unfriendly reception left a lasting negative impression despite Lela’s great service.

Dear Ayush, Thank you very much for taking the time to share your feedback with us. We are truly pleased to hear that Lela made such a positive impression during your visit — her warm and accommodating service is something we are very proud of, and we will certainly pass along your kind words to her. We are, however, very sorry to hear about your experience at the front of house. Please accept our sincerest apologies for any discomfort caused. Martha is generally known for her kindness and warm customer service, and it is unfortunate that on this occasion, her approach came across as less welcoming. On Marathon day, the hotel experienced an exceptionally high volume of external visitors, and to ensure that breakfast service remained smooth for all our paying guests, the team was asked to verify receipts where necessary. If your name did not immediately appear on our list, we may have been trying to double-check to avoid any misunderstandings. That said, we fully understand how important it is to maintain a polite and respectful tone at all times, and we are sorry that you felt otherwise during your visit. Your feedback is invaluable and has been shared with the relevant teams to ensure we continue to uphold the high standard of service that we are committed to delivering. We truly hope to have the opportunity to welcome you back and provide you with a much more seamless experience. Warm regards, Athulya Guest Relations Novotel London Greenwich

Kind guests at the bar

トリップアドバイザーの評価 5.0/5

Go12971618584 トリップアドバイザー認証口コミ

I come once a month with my small church group for a catch up and chat. Daniel, Dihesh & Aasthen has shown us so much kindness. Going far and beyond occasionally, serving us food and drink. Never rejecting us from sitting down in the eating area. Such a cosy place too!

Dear Guest, Thank you so much for your lovely feedback! We are delighted to hear that you and your group feel so welcomed and comfortable during your visits. It’s wonderful to know that Daniel, Dinesh, and Astha have consistently shown kindness and provided excellent service — we will be sure to pass on your kind words to them. Creating a cozy and welcoming environment is very important to us, and we are so pleased that you continue to enjoy your time at Novotel London Greenwich. We look forward to welcoming you and your group again soon! Warm regards, Athulya Guest Relations Novotel London Greenwich

との提携 TripAdvisor

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