イビス ロンドン ドックランズ カナリー ワーフ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 533 件のレビュー

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1, Baffin Way, Off Preston Road, E14 9PE ロンドン, イギリス

説明

ホテルのその他の情報

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

当ホテルの客室

ホテル所在地

イビス ロンドン ドックランズ カナリー ワーフ

1, Baffin Way, Off Preston Road
E14 9PE ロンドン
イギリス

GPS:51.50734, -0.007135

電話番号
ファックス +44 20 7987 5916

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  533 件のレビュー

トリップアドバイザーの評価  3.9/5  1,157 件のレビュー

Middle of Nowhere

トリップアドバイザーの評価 3.0/5

Graeme M トリップアドバイザー認証口コミ

I stayed here while visiting the O2. It’s not too far from Blackwall DLR station, but in the end I took an Uber rather than the convoluted public transport route. The rooms are reasonable, nothing special but quiet and simple at a reasonable price. Annoyingly they don’t serve evening meals. Nearby there is only one restaurant (an Italian over the road). I ended up going to get something to eat from the small convenience store around the corner. A lacklustre hotel with some wonderful staff.

Dear Graeme, Thank you for taking the time to share your feedback following your stay with us. We’re pleased to hear that you found our rooms quiet and good value, and we’re especially grateful for your kind words about our team — they will be delighted to hear this. We would like to take this opportunity to clarify that while we currently do not offer a full evening restaurant service, we are pleased to share that lunch and dinner options will be launching very soon. In addition, there are several dining options available within a 10-minute walk of the hotel, and our reception team is always happy to recommend nearby restaurants or assist with directions. We appreciate your comments and hope to have the opportunity to welcome you back in the future to enjoy our upcoming offerings. Kind regards, Devika Narula Assistant General Manager

Faulty towers revival

トリップアドバイザーの評価 1.0/5

Stefan J ビジネス - トリップアドバイザー認証口コミ

The Hotel is not maintained well. My room and bed generally was Ok but the bathroom was very substandard. Leaking siphon which lead to a constant wet floor, the ventilation simply pumpt in very stinky air - the smell was extrem. The „fresh“ towels had brown stains and the water temperature fluctuated. Never again - Price was insane. Worst value / money relationship in a long time.

Dear Stefan, Thank you for sharing your feedback. I am very sorry to hear about the issues you experienced during your stay. The condition of your bathroom, the towel quality, and the water temperature fluctuations are certainly not the standard we strive to maintain. Please be assured that leaks and unpleasant ventilation are not usual at our hotel, and we take all feedback like yours very seriously. Should you have come down to reception during your stay, we would have been happy to offer a room change to ensure a more comfortable experience. Your comments have been shared with the relevant teams to prevent such occurrences in the future. Thank you again for letting us know, and we truly regret the inconvenience caused. Kind regards, Devika Narula Assistant General Manager

Nice hotel and good location

トリップアドバイザーの評価 4.0/5

harpreetm2017 ビジネス - トリップアドバイザー認証口コミ

Nice, clean and comfortable room in a good location to Canary Wharf. Had a good selection for breakfast. Would recommend the hotel

Dear Harpreet, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, enjoyed your comfortable room, and appreciated the breakfast selection. Your recommendation means a lot to us. Best regards, ibis London Docklands Canary Wharf

Exceptional stay at IBIS

トリップアドバイザーの評価 5.0/5

mtorotro トリップアドバイザー認証口コミ

I recently stayed at the Ibis and felt compelled to leave a great review. The hotel was impeccably clean, and I had a wonderful night's sleep. However, the true highlight was the staff. Their friendliness and outstanding service deserve special recognition. Sabina, in particular, was incredibly helpful. I had accidentally dropped a keyring down the sink the night before. When I mentioned it to her in the morning, she reassured me that they would try to retrieve it. A few hours after checking out, I received a phone call from the hotel informing me that they had successfully found my keyring! Thank you, Sabina, and thank you, Ibis, for going above and beyond! I highly recommend this hotel for anyone looking for a comfortable stay with fantastic service!

Thank you so much for your wonderful review! I’m delighted to hear that you enjoyed a comfortable stay and a good night’s sleep. It’s fantastic to know that Sabina went above and beyond to help retrieve your keyring – she truly is a gem on our team. I will be sure to pass on your kind words to her. We greatly appreciate your recommendation and look forward to welcoming you back for another exceptional stay in the future. Kind regards, Devika Narula Assistant General Manager

Asked for early check in but needed to pay 25£ For 1h Not great service. Also could not find the booking

トリップアドバイザーの評価 1.0/5

Mike F トリップアドバイザー認証口コミ

Not a great start. Arrived slightly early but was told the room was available. But needed to pay the extra 25£. Also waiting for the room that was not showing on the system. The floor was also very dirty

Dear Guest, Thank you for sharing your feedback. I am very sorry to hear about the difficulties you experienced with your early check-in, booking, and room cleanliness. This is not the standard of service we aim to provide, and I completely understand your frustration. Your comments have been shared with our front desk and housekeeping teams to ensure improvements are made for smoother arrivals and a cleaner environment. We appreciate your feedback and hope you will consider giving us another opportunity to provide a better experience in the future. Kind regards, Devika Narula Assistant General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 442 件のレビュー 6.9/10 朝食
  • 165 件のレビュー 7.9/10 雰囲気

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