イビスロンドンストラットフォード 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 928 件のレビュー

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1A Romford Road, Stratford, E15 4LJ ロンドン, イギリス

説明

ホテルのその他の情報

  • Plenty of nearby attractions, including the Olympic park, Westfield shopping & ABBA arena

  • Green Key Certified Hotel

  • Hotel Restaurant Fogg's serves Food and Drinks. 10 minutes walk to Stratford Station

  • Easy access to London City Airport and Stansted Airport

  • Free Wi-Fi throughout the Hotel including bedrooms.

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ホテル所在地

イビスロンドンストラットフォード

1A Romford Road, Stratford
E15 4LJ ロンドン
イギリス

GPS:51.542441, 0.004796

電話番号
ファックス +44 20 8519 5161

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  928 件のレビュー

トリップアドバイザーの評価  4.0/5  1,188 件のレビュー

2024エクセレンス認証

Only for emergency

トリップアドバイザーの評価 1.0/5

Lami M トリップアドバイザー認証口コミ

Some staff were unfriendly and unhelpful. I was given a room key for a room that was already occupied and ended up walking into a couple's private moment. My tv failed to connect to the Internet and the cleanliness of the room was poor. The policies of the hotel are unfriendly as our group couldn't eat together. Security was non-existent and as a woman left me feeling vulnerable especially when room keys could be handed to the wrong person.

Poor service and attempt to get more money

トリップアドバイザーの評価 2.0/5

Russjhardy トリップアドバイザー認証口コミ

Be very wary when you check in -reception staff very keen to get you to pay again! Despite paying in full before we went and having an email to show this the reception staff stated we hadn't paid. Then said we had changed the booking the day before - we hadn't we had only checked in online as requested. Still wanted further full payment for the room. Finally gave us the room key but 40 mins later member of staff came to our room -again stated we hadn't paid! I showed him again and the payment details -finally agreed that not had been paid. Very embarrassing situation and un-necessary. No real apology Wouldn't use Ibis again if this is how they treat people who have paid up front!

Dear Russjhardy, Thank you for sharing your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your check-in. We understand how frustrating it must have been to deal with these issues, especially after you had already made your payment in advance. This is certainly not the level of service we aim to provide, and we regret that it impacted your stay. We are addressing the matter with our team to ensure better communication and avoid similar situations in the future. We truly value your feedback and hope you will consider staying with us again, so we can provide you with the smooth, stress-free experience you deserve.

Mithali is outstanding

トリップアドバイザーの評価 5.0/5

alisU8929CX ビジネス - トリップアドバイザー認証口コミ

Just had a wonderful stay at Ibis Hotel Stratford . The hotel’s location couldn’t have been more convenient, making it easy to explore the city and get around without any hassle. The rooms were comfortable, well-maintained, and equipped with all the essentials to make the stay enjoyable. But what really stood out was the service! The staff were friendly, attentive, and always ready to go the extra mile to ensure everything was perfect. Whether it was a quick recommendation for nearby dining or just a warm greeting, the team made me feel welcome every step of the way. The two outstanding players were Mithaly and Mariya. The hotel is connected to Nandos and many more Restaurants where you can walk around. Will definitely come back. Would highly recommend this 4-star gem for anyone looking for a comfortable, well-located stay with top-notch service. Looking forward to my next visit! 🌟🌟🌟🌟 #HotelReview #Travel #Hospitality #London #UK #Hotels

Dear alisU8929CX, Thank you so much for sharing your wonderful experience at Ibis Hotel Stratford! We're thrilled to hear that the hotel's location, comfort, and service met your expectations. It's fantastic to know that Mithali and Mariya made such a positive impact on your stay—they're truly valued members of our team! We’re also glad you enjoyed the nearby dining options, with Nando's and other restaurants just a short walk away. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay. Safe travels, and we'll see you again soon! 🌟

Very good

トリップアドバイザーの評価 5.0/5

Ioana123356 トリップアドバイザー認証口コミ

I had been here with my family and I had a great time.The hotel is very well located with a lot of shops nearby.The hotel was very clean.The room was clean.Very lovely place.Clean bathroom with fresh towels and toiletries.Great housekeeping with a smile and polite.Clean I really recommend

Dear Ioana123356, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you and your family had such a great time. It’s fantastic to know that our location, cleanliness, and friendly housekeeping made your stay enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for another lovely stay!

You won't get any sleep here

トリップアドバイザーの評価 1.0/5

David W トリップアドバイザー認証口コミ

This is a terrible hotel. Reception staff did not seem to be able to find my reservation or that part of the cost was to be paid for by All Accor points. Room was cold as window had been left open all day. Don't expect to get any sleep. Hotel is adjacent to a road with heavy traffic through the night, so loads of noise and this kept me wake all night even though I was wearing ear plugs. Suggest that some IBIS senior management need to come and sleep in this hotel so they can experience just how bad the noise is. Following day, arriving back at 9.30pm, room window was open, room was again cold (it had rained all day) and insects had got into the room (Craneflies/daddy long legs). No heating and a dirty bathroom floor around the toilet. AVOID this place. Price is exhorbitant for what is on offer.

Dear J6714UHdavidw, Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your stay. We're truly sorry to hear that your check-in process was not smooth and that the room conditions did not meet your expectations. It's certainly not the experience we strive to provide, and we will make sure to address the issues you've raised with the relevant teams to ensure improvements are made. We also regret that the noise and room temperature affected your comfort. Your comments about the window and cleanliness will be passed on to our housekeeping and maintenance teams for further review. We appreciate you bringing this to our attention, and we will take it into account as we continue to improve our services. Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back to a much-improved experience in the future.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 621 件のレビュー 9.2/10 ロケーション
  • 1,009 件のレビュー 6.2/10 客室
  • 704 件のレビュー 8.2/10 サービス
  • 22 件のレビュー 8.4/10 インターネット
  • 523 件のレビュー 6.7/10 清潔さ
  • 371 件のレビュー 7.8/10 朝食

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周辺の他の施設

ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。