プルマンバンコクホテルG 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,085 件のレビュー

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188 Silom Road, Bangrak, タイ, 10500 バンコク, タイ

説明

ホテルのその他の情報

  • チョーンノンシー駅（BTS）から徒歩すぐ

  • バンコクの魅力的なスカイラインを一望できるトレンディーなオープンテラス

  • 息を呑むような街のパノラマビューを望む 38 階のイベント会場

  • Haute Grandeur Global Hotel Awards - Winner of Best Lifestyle Hotel in Asia

  • 白を基調としたおしゃれな「ロフトスタイル」G スイートは写真スポットとしても最適

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ホテル所在地

プルマンバンコクホテルG

188 Silom Road, Bangrak, タイ
10500 バンコク
タイ

GPS:13.7258, 100.525931

電話番号
ファックス +66 2 238 1992

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,085 件のレビュー

トリップアドバイザーの評価  4.4/5  5,897 件のレビュー

2025エクセレンス認証

Pullman Bangkok Hotel G

トリップアドバイザーの評価 5.0/5

mohsenpanahpouri トリップアドバイザー認証口コミ

I was your guest on November 19th and 20th with my friend. The public area of ​​the hotel was clean, tidy and well designed. Our room had a great and amazing view. It was very clean and tidy with a great design. The quality of the breakfast was excellent and it had suitable vegan options for me. However, the breakfast area was cold which was a bit annoying. The staff's attitude and behavior was very professional and polite. Overall, thank you for everything and I hope to be your guest again. Mohsen Panahpouri - Shiraz, Iran

Dear Valued Guest, Thank you very much for choosing Pullman Bangkok Hotel G and for taking the time to share your thoughtful feedback. We are delighted to hear that you enjoyed the cleanliness and design of our public areas, as well as the amazing view and comfort of your room. It is wonderful to know that our breakfast selection, especially the vegan options met your expectations. Your kind words about the professionalism and politeness of our team truly mean a lot to us. At the same time, we sincerely appreciate you highlighting the temperature in the breakfast area. We apologize for any discomfort this caused, and please rest assured that we have shared your comment with our team to make the necessary adjustments. Thank you once again for your encouraging feedback. We are truly grateful and very much hope to have the pleasure of welcoming you back to stay with us again in the near future. Warm regards, Chalinee Raksabun Guest Experience Manager

DON'T BOOK

トリップアドバイザーの評価 1.0/5

SushantA58 トリップアドバイザー認証口コミ

I am genuinely shocked at how disappointing Pullman Hotel G turned out to be. From the moment I stepped in, the entire place felt tired and neglected, nothing like what a five star property should even remotely resemble. They gave me an “upgrade” that honestly felt like a downgrade. The rooms are ageing badly, the floors feel tacky under your feet, and the space has zero warmth or refinement. Even the outside mirrors were so dirty that you cannot enjoy the view. You are literally staring at grime. The biggest letdown was the pool. I had checked beforehand and was clearly told it was functional. It is not. It is unusable, and frankly, an embarrassment for a hotel that claims to be premium. The whole experience felt underwhelming to the point of spoiling my mood for the trip. This is easily one of the most disappointing five star hotels I have ever spent money on. If you value your stay, your time, or even the basic expectation of cleanliness and upkeep, avoid this place. It is simply not worth it.

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback with us. We are truly sorry to hear that your recent stay fell below your expectations and did not reflect the standards we strive to uphold at Pullman Bangkok Hotel G. Please accept our sincerest apologies for the discomfort and disappointment you experienced, particularly regarding the room condition and the pool. We fully understand how essential these aspects are to your overall stay, and we regret that we failed to deliver the premium experience you anticipated. Regarding the pool, it is currently undergoing urgent maintenance to ensure the safety and comfort of all guests. We sincerely apologize if the information you received prior to arrival was unclear or insufficient. This should not have occurred, and we will be reviewing our communication process to ensure that future updates are accurate and transparent. Your comments about cleanliness, room condition, and overall upkeep have been shared directly with the relevant teams. We are actively working on improvements throughout the property, and feedback such as yours is extremely valuable in helping us prioritize these enhancements. Once again, please accept our apologies for the inconvenience caused. We truly appreciate your feedback, and we hope to have the opportunity to welcome you back for a much improved experience in the future. Warm regards, Chalinee Raksabun Guest Experience Manager

Disappointed

トリップアドバイザーの評価 2.0/5

Compass07435546565 トリップアドバイザー認証口コミ

Sadly, this hotel does not meet the standards expected of Pullman Hotels. While the staff were pleasant and efficient, the property itself—and the way it is managed—leave much to be desired. We stayed on the 28th floor. The room was spacious but noticeably run down. The hardwood floors were deeply scratched, and the furniture showed heavy wear, with chipped edges and stains. Amenities were also disappointing. The room’s iron didn’t work, and the coffee station came with exactly one regular and one decaf pod—an odd choice that feels more like a cost-cutting measure than a guest convenience. In the bathroom, two of the three pump bottles for body wash, shampoo, and conditioner were broken and secured so tightly in their rack that they couldn’t be removed for use. On the positive side, the room was clean and housekeeping did their best. These issues reflect management decisions, not staff performance. The coffee allocation, broken iron, and damaged fittings suggest that either housekeeping isn’t given the time or direction to address maintenance properly—or that management is simply trying to squeeze every last baht out of an aging property. As an Accor member with status, I found the experience disappointing and not representative of the Pullman brand. I won’t be staying again.

Dear Valued Guest, Thank you very much for sharing such a detailed review of your recent stay at Pullman Bangkok Hotel G. While we are pleased to hear that our team members were pleasant and efficient, I am truly sorry that the overall experience did not meet your expectations or the standards you rightfully associate with the Pullman brand. Please accept our sincerest apologies for the condition of the room and the maintenance issues you encountered. These shortcomings are unacceptable and far from the experience we aim to deliver, especially for our loyal Accor members. You are absolutely correct that these matters reflect areas where our operational processes must improve, and I am grateful that you highlighted them so clearly. We have personally investigated the issues you mentioned. We have identified a shortfall in our service delivery, and corrective training has already been implemented to enhance our standards. While our staff strive to deliver their best, we fully recognize that the physical condition of the room and the guest experience must match that effort. We deeply regret that we did not deliver the level of comfort, consistency, and care you expected, and I truly hope you will give us an opportunity to restore your confidence in the future. Warm regards, Chalinee Raksabun Guest Experience Manager

お客さまの声 4.0/5

Katsumi N. ファミリー - 確認済みレビュー すべて

ゴキブリの子供がいたのが気になりました。全体的に掃除は細かいところまでは行き届いていない印象です。ただ、寝るだけだったのであまり気にしませんでした。

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Pullman Bangkok Hotel G. We sincerely apologize for the inconveniences you experienced, particularly regarding the cleanliness of your room and the issue with the room key. Your comments have been noted, and we will work closely with our housekeeping and relevant teams to ensure that these matters are addressed and do not occur in the future. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved stay on your next visit. Warm regards, Chalinee Raksabun Guest Experience Manager

World-Class Hospitality

トリップアドバイザーの評価 4.0/5

TravellerMatt69 トリップアドバイザー認証口コミ

My second time to stay here, and was equally impressed with the world-class hospitality of Ms. Tong. Ms. Kwang and Ms. Pleng at Reception on Floor 27. Similarly, with the services by Mr. Henry, Ms. Noey, Mr. Osm, Mr. Kiet and Mr. Peth. Mr. Tod at the Swimming Pool also deserves a mention. Finally, to Mr. Max who is undergoing training and had to put up with all my inquiries regarding Accor .

Dear Valued Guest, Thank you very much for sharing such a wonderful review. We are truly delighted to welcome you back for your second stay and even more pleased to hear that our team once again delivered a world-class hospitality experience. Your kind recognition of our Executive Lounge and Pool teams are greatly appreciated. They will be thrilled to know that their service made a positive impact on your stay. We also appreciate your kind words for Mr. Max, who is currently undergoing training, your encouragement will surely motivate him as he continues to grow. Thank you once again for your continued trust and for taking the time to highlight our team members. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Chalinee Raksabun Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,127 件のレビュー 8.8/10 朝食
  • 940 件のレビュー 6.3/10 清潔さ
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周辺の他の施設

バンコクのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。