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ホテル ノボテルバンコクサイアムスクエア 4 つ星

お客さまの声 4.2/5 12,917 件のレビュー

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ノボテルバンコクサイアムスクエア
地図で見る
+ 25 サービス

ホテルのその他の情報

  • サイアムパラゴン/MBKショッピングモールまで徒歩2分

  • スワンナプーム空港へは、スカイトレインまたは高速道路で簡単にアクセスできます。

  • 多国籍料理、アジア料理のビュッフェ

  • BTSサイアムスカイトレイン駅および街の中心部まで徒歩1分

  • 無料のWi-Fiと快適なワークスペース

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル所在地

ノボテルバンコクサイアムスクエア

392/44 Siam Square Soi 6
Rama I Road Pathumwan
タイ
10330 バンコク
タイ

電話番号: +6622098888

ファックス: (+66)22551824

チェックインは14h00からです

チェックアウトは12h00です

  • SIAM SQ :  SOUTHERN SOUTHERN STN

  • SIAM SQ. :  NTH & NTHEAST MOCHID

  • SIAM SQUARE :  EASTERN LINE EKAMAI

  • SIAM SQUARE. :  25.16.79.48. SIAM SQUARE

  • MRT :  All Siam

  • SIAM SQ :  BLUE LINE SILOM

  • SIAM SQUARE :  GREEN LINE SUKHUMVIT STN

  • 飛行機で

    DON MUANG AIRPORT 24.9km / 15.47 マイル - シャトルバス有料

  • 飛行機で

    SUVARNABHUMI BKK 30km / 18.64 マイル - シャトルバス有料

  • 電車で

    HUA LUM PONG 4km / 2.49 マイル

GPS:13.744721, 100.534816

ホテルサービス

ホテル館内および周辺のサービス

チェックインはからです - チェックアウトはです

概要

  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室
ケータリングサービス
  • レストラン2軒
  • バー2軒
  • 朝食
    • ビュッフェ 有料
    • ルームサービス 有料
  • ルームサービス
    • 冷たい軽食
    • 温かい食事
ミーティング/イベント
  • 会議室7室
  • ビジネスセンター
    • ビジネスセンター (サポートスタッフあり)
アクセシビリティ
  • 車椅子利用可能なホテル
ホテルのサービスと設備
  • ホテル情報
    • 客室425室
    • お身体の不自由な方向け客室0室
    • ファミリールーム0室
    • コネクティングルーム13室
    • 禁煙の客室267室
    • 18 フロア
  • ホテルスタッフが応対可能な言語
    • タイ語
    • 英語
    • フランス語
    • 標準中国語
  • ランドリー / バレーサービス
    • ドライクリーニング / アイロン
  • Wifi
    • 高速回線
    • 公共エリアにWi-Fi
    • 高速Wi-Fi
    • ホテル内Wi-Fi完備
    • 高速インターネット
  • エアコン
    • エアコン
  • エンターテイメント
    • カラオケ
  • 全階対応エレベーター
  • チェックイン & チェックアウト施設
    • レイトチェックアウト
    • エクスプレスチェックアウト
    • エクスプレスチェックイン
  • ポーター
    • ポーター
  • コンシェルジュ
    • コンシェルジュ
  • レセプションデスク内セーフティボックス
    • レセプションデスク内セーフティボックス
アクセス
  • シャトル
    • DMK 有料
    • BKK 有料
    • DON MUANG AIRPORT 有料
    • SUVARNABHUMI BKK 有料
  • Siamkitビルディング 有料
    • 建物付近
    • 500 駐車スペース
    • 公共
  • 専用屋内駐車場 有料
    • 敷地内
    • 114 駐車スペース
    • プライベート
    • 24時間駐車可能
快適なご滞在
  • Splash Poolside
    • 屋外
    • 敷地内
  • In Balance Fitness Center
    • 敷地内
    • 温泉スパ
    • サウナルーム
ブティック/ショッピング
  • ショッピングモール
ファミリー
  • お子様向けサービス
    • プレイエリア

当ホテルの客室

426室の客室とスイートは、ビジネスとレジャーの両方に便利な設計です。スタンダードルームからスイートまで、どなたにも合った客室タイプを各種ご用意しております。どのお部屋も薄型TV、ミニバー、無料のWi-Fi、セーフティボックスを完備しています。 エグゼクティブ客室は、まさにVIP気分を満喫できるお部屋です。16階または17階にあり、プレミアラウンジ(ご朝食、イブニングカクテル、無料のインターネット、会議室のご利用が可能)をご利用いただけます。大人2名様までご宿泊いただけます。

ミーティングとイベント

会議室

  • 会議室の数:7

  • 最大サイズ:400 m²

  • 最大ご利用人数:420 人

  • パーティの最大ご利用人数:20 人

詳細

お客さまの口コミ
ノボテルバンコクサイアムスクエア

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.2/5

12,917 件のレビュー

トリップアドバイザーの評価 4.0/5

5,530 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Good Room with Great Location and friendly staff

トリップアドバイザーの評価 4.0/5

Piyapol K Business - 30/03/2021 トリップアドバイザー認証口コミ

Novotel Siam Square although quite dated, the hotel was recently renovated so the in-room facilities are sufficient in some aspects but still overall a bit dated. The location is the best thing about the hotel since it’s located in the middle of siam square. The staff are also friendly and helpful. I would recommend for business travels that require prime location.

Dear Lif_Tui, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker

Good place to stay

トリップアドバイザーの評価 5.0/5

pthitayanun 25/03/2021 トリップアドバイザー認証口コミ

The room is nice and clean. Staffs are helpful. Food is delicious. Location is good in the middle of town near many shopping centers. A lot of good restaurants. The swimming is a little small and need cleaning. Apart from that everything’s good.

Dear pthitayanun, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. However, your constructive feedback regards the cleanliness of swimming pool which has raised to Housekeeping Manager for immediate improvement. Please rest assured we will take an extra mile to improve this.  Once again, thank you for sharing your feedback. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Kind regards, Sagar Naker 

service

トリップアドバイザーの評価 3.0/5

Олег А Couples - 13/03/2021 トリップアドバイザー認証口コミ

Hello Friend. I paid for DELUXE ROOM 2 SINGLE BEDS. Reservation number: KFDSBFQR Transaction number: KFDSBFQR_0300000082115051PP. Date of stay: From Mar. 07, 2021 to Mar. 09, 2021. I got SUPERIOR ROOM 2 SINGLE BEDS. No. 831. This number is cheaper than what I paid for. Why was I placed in a different room without compensation? Thanks you

Dear Oleg T, Thank you very much for sparing some of your time to share your comments with us. I regret that your stay with us did not entirely fulfil your expectations. Please accept our apology for any dissatisfaction you experienced. According to the given reservation number, let me take this opportunity to clarify that our Deluxe Rooms are located on 5th - 9th and 13th -15th Floor while Superior Rooms are located on 10th -12th Floor. I hope the above information clarifies your concerns regarding this matter. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future. Kind regards, Sagar Naker

thank you.

トリップアドバイザーの評価 4.0/5

kayinbangkok 08/01/2021 トリップアドバイザー認証口コミ

thanks for early check in, free room upgrade and good services. no have guest scotter parking area, so i parking outside at staff's area. room was a bit old and shower room's invisible window was not well function. overall was nice. thank you.

Dear kayinbangkokม Thank you for taking the time to share your experience with us during your most recent stay. I am glad to read your overall satisfaction of the services extended by our staff. Your praises will be definitely conveyed to the team. On the other hand, I noted your constructive comments about the parking area as well as the room condition which have been raised with the respective managers for further improvement. Please accept our apology for any inconvenience you encountered. We really hope that you would accord us with another opportunity to serve you better in the not too distant future. Sincerely, Sagar Naker

Good location

トリップアドバイザーの評価 3.0/5

Golferin1960 15/12/2020 トリップアドバイザー認証口コミ

For shopping trip great location. Very easy for the mall and skytrain. Hotel came into age. Room more a tourist hotel. Junior Suite should have a coffee machine. Bed were very comfortable. Furniture furnishing cluld be a little more up to date

Dear Golferin1960, Thank you for taking the time to share your experience with us during your most recent stay. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. On the other hand, your comments regarding the coffee machine and the refurnishing furniture have been noted. Please rest assured that your feedback has been raised up to the concerned department to rectify the issues and we will work towards making a change for the better. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future. Sincerely, Sagar Naker 

Excellent Stay in the heart of Bangkok

トリップアドバイザーの評価 5.0/5

Go11752635358 30/09/2020 トリップアドバイザー認証口コミ

We originally booked for 6 nights; however, we like it so much that we have so far extended for an additional 4 nights. The Novotel staff are extremely nice, and Soft (นุ่ม) is the best of the best. She is always so friendly and cheerful that I always make it a point to swing by Reception and say hi to her. Gift (กิฟท์), Piichy (พีชี่) and Tah are are also friendly and cheerful with us as well as others whom I don't know their names. Michael, the Resident Manager, is doing an excellent job and it shows. The location of the hotel is fantastic. It is about a 2-3 minute walk to the Siam BTS and a 3 minute walk to my favorite shopping mall in Bangkok.....Siam Paragon. This is the 3rd time I have stayed here and each time I have had an excellent stay. I plan on staying here again in March for the Green Day Concert at Impact Arena. David Klein......Accors Member

Dear Go11752635358, Thank you for taking the time to share your experience with us during your most recent stay.  I am delighted to hear how much you enjoyed your experience and even more so to hear about the outstanding service you received from Soft, Gift, Piichy and Tar . We are proud of the service they provided for our guests and your recognition will be shared not only with them but our entire team. We are more than happy to read that you would come to visit us again and we very much look forward to welcoming you back soon. Sincerely, Sagar Naker General Manager

Best location, helpful staff.

トリップアドバイザーの評価 5.0/5

JJPatt Business - 17/07/2020 トリップアドバイザー認証口コミ

The hotel staff is very helpful and friendly. The location is in the centre of Bangkok. Variety of food for breakfast but the taste could be a little bit improved. The hygiene is up to standard for COVID-19.

Dear JJPatt, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. On the other hand, we have noted your constructive comment on breakfast and will certainly look into making improvements. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker 

Super Clean

トリップアドバイザーの評価 5.0/5

markC9438KV Business - 26/06/2020 トリップアドバイザー認証口コミ

On arrival I was upgraded to a new deluxe room (thank you). The hotel and room was super clean, all staff very friendly, breakfast was also very enjoyable. Used the pool and gym before my breakfast again very clean. Well done Novotel Bangkok, I will be back, thank you.

Dear markC9438KV, Thank you very much for your kind words. Receiving comments like yours truly inspires us to keep moving forward in order to provide our guests with better service and facilities. It was our pleasure to have you stay our hotel in Bangkok and we are looking forward to your return. Sincerely, Sagar Naker

A short stop before heading home

トリップアドバイザーの評価 5.0/5

Lontoo 27/03/2020 トリップアドバイザー認証口コミ

This hotel has excellent location and premises. Rooms are big and clean, and staff is very professional and helpful. Hotel has good quality pool with all day sun shine and spa services. Breakfast buffet with lot of choices.

Dear Lontoo, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what always motivates us to keep doing our best to fulfill all of our guest’s expectations. From all of us, we look forward to welcoming you back to stay with our hotel in Bangkok. Sincerely, Sagar Naker

My all-time favorite hotel in Bangkok once more!

トリップアドバイザーの評価 5.0/5

Guide66144028163 05/03/2020 トリップアドバイザー認証口コミ

I was extremely delighted with my last week stay in Novotel Siam Square. From the concierge staff, to the receptionists and the house-keeping team, they offered heart-felt and attentive services with professionalism. To my very pleasant surprise, my room was well decorated with welcoming kits and message in appreciation of my loyalty. I am particularly impressed with the hand written welcoming card with elephant drawing, not forgetting the beautiful painting of Siamese mermaid on the mirror. The room was maintained at exceptional conditions and fresh with a bouquet of fresh flowers that made my day. Because of these extra miles effort in elevating my enjoyable experience staying in Novotel Siam Square, no doubt I shall keep coming back to this fabulous hotel - thanks and kudos to all hotel staff.

Dear Guide66144028163, It was a great pleasure to have you staying with us and we appreciate your kind review. I am delighted to hear that you enjoyed your time with us. Your kind words on our hospitality service and location are extremely gratifying. Our team was delighted to receive your compliments, which encourages us to do even better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sagar Naker

Convince hotel

トリップアドバイザーの評価 4.0/5

Trip00123273131 Business - 23/02/2020 トリップアドバイザー認証口コミ

Near shops and restaurants but inconsistent services as I did not get face and hand towels the second day and limited amenities.. like ironing board, iron and apparently there were no room service, a little surprised if you need some late night snacks.. At 15 floor, there were loud noises from mid night to 4-5 am as well as unusual loud noises outside the room at early morning.. sleeps were really deprived.. made it hard for early meetings.

Dear Trip00123273131, We would like to thank you for the valuable feedback on your recent stay at our hotel. I am sorry to hear that you were not fully satisfied with your stay. Please allow me to express my apologies for any lapses in the areas mentioned. Your comments have been reviewed with our respective managers looking into the areas where we have fallen short for improvements. It is with sincere hope that you would allow us to welcome you back if your future plan bring you back to Bangkok. Kind regards, Sagar Naker  

Hotel review business trip

トリップアドバイザーの評価 3.0/5

668sandy Business - 02/02/2020 トリップアドバイザー認証口コミ

Room not very tidy or clean Bed sheet , pillow case are dirty when I check in the room After complained, they changed it Toliet basin also not probably clean up No tooth brush was given, other Accor hotel will provide except BKK

Dear 668sandy, Thank you very much for your feedback regarding your current stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Your comments have been raised with Housekeeping Manager and her team for immediate improvement. With regards to your concern about the toothbrush, we have different setups of bathroom amenities according to the room categories. We are however pleased to provide you any additional amenities for each guest upon request. We are sorry for any inconvenience caused. 668sandy, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future. Kind regards, Sagar Naker

2020-01 stay: excellent location and hospitality

トリップアドバイザーの評価 5.0/5

yohannlim 25/01/2020 トリップアドバイザー認証口コミ

I stayed 2 nights at Novotel Bangkok on Siam Square. The location was conveniently next to Siam BTS station and in the middle of the shopping/restaurant district, making it one of the most central hotel location within Bangkok. The hospitality was outstanding, from Ms Tok Tak and Nynn who checked me in, to the lobby bar team (with live band) that was polite and patient even with my late drink orders. The rooms were clean and well kept. An established hotel of high standards and excellent location, a preferred accommodation option at Bangkok. Thank you and see you again :)

Dear yohannlim, We would like to thank you for the valuable feedback on your recent stay at our hotel. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kudos has been shared with the team in particularly Toktak, Nynn and lobby bar team. They are proud to have been recognized for excellence in service. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker

Conveniently situated

トリップアドバイザーの評価 3.0/5

mona541 21/01/2020 トリップアドバイザー認証口コミ

Basic hotel so you don't have to move around too much, located in the shopping precinct and a short stroll to MBK shopping centre. Breakfast looked grand but not much of a variety. Rooms are basic with no frills or whistles

Dear mona541, Thank you for sparing your time to share your experience with us. I am glad to hear that our location was an advantage for your visit. However, I noted your constructive comments regards the breakfast and the room which have been raised with our Executive Chef and Rooms Division Manager for further improvement. Once again, thank you for sharing your feedback. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Kind regards, Sagar Naker,

Carpet and blind are so dirty and stained.

トリップアドバイザーの評価 3.0/5

David S Couples - 21/01/2020 トリップアドバイザー認証口コミ

Booked 3 months before arrival as Accor member with full advance room paid, still doesn't get any priviledge. Would not recommend to any unless stay in newly renovated room. We were recommending, booked 2 rooms and stayed with friends to visit Bangkok for the first time unfortuneately not impresive.

Dear David S, Thank for being an AccorHotels member and for taking the time to write a review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for your disappointment. The department head concerned has been notified and they will continuously monitor his team for immediate improvement. Once again, thank you for sharing your feedback. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Kind regards, Sagar Naker

Vincent Ng

トリップアドバイザーの評価 5.0/5

Vincent N Business - 19/01/2020 トリップアドバイザー認証口コミ

I travel few time a year to Bangkok and always stay at Novotel Bangkok on Siam Square. The Service is Excellent and all the staffs at Priority Lounge are very Helpful and Courteous especially Khun Poh.

Dear Vincent N., We very much appreciate your comments regarding your stay at the Novotel Bangkok on Siam Square. It is our greatest reward to hear that our guests have enjoyed their time with us and thank you for your compliments about our staff. Your recognition, in particular to Khun Poh, will be shared with the team and is a motivation for us to keep elevating our level of service for our guests. Thank you once again for reviewing and we hope we can welcome you in the very near future as a valued returning guest. Sincerely, Sagar Naker

Central location

トリップアドバイザーの評価 4.0/5

maryD3444GH Family - 13/01/2020 トリップアドバイザー認証口コミ

We stayed at this very central location hotel on our family stop over in Bangkok. Delighted with our choice, close to everything, giving us a chance to shop. Good breakfast and enjoyed our time around the pool bar on level four.

Dear maryD3444GH, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker 

Excellent location for business or leisure.

トリップアドバイザーの評価 5.0/5

charleslcy2019 Business - 12/01/2020 トリップアドバイザー認証口コミ

Renovated room with fresh look and more practical space. Good service and excellent check-in experience especially for an Accor Silver member. Breakfast is always good and good spread provided. Perfect location!

Dear charleslcy2019, Thank you for being a All - Sliver member and for taking the time to share your comments. I am pleased to learn that you enjoyed your stay with us and that you liked so many aspects of our hotel location, the renovated room, the check-in, and the breakfast. It is always a pleasure to receive compliments; I will be sure to share your review with the rest of the team. All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another and enjoyable stay with us again soon. Sincerely, Sagar Naker

Deluxe is Worse Than Standard

トリップアドバイザーの評価 2.0/5

Shimendaisatsu Friends getaway - 07/01/2020 トリップアドバイザー認証口コミ

The deluxe rooms were supposed to have been revamped recently. But don't pay extra for them. In the bathroom, the soap holder was already rusting, walls cracking, floor gradient badly done, causing water to accumulate instead of flowing to the drain. Very poor workmanship. Doors slam shut so loud on every room, non existent soundproofing. You'd wake up early in the morning from all the door slamming and loud talking from the corridor. I could even hear hotel phones ringing from another room.

Dear Shimendaisatsu, Thank you for your review and we appreciate you sharing your stay experience on TripAdvisor. I am very sorry to read that you did not find your experience completely to your satisfaction, and hope that you will accept my sincere apology for disappointment. I have shared your comments to our Chief Engineer rectifying the issues. The Senior hotel management take these comments seriously for possible improvement. I once again like to express my sincerest apologies if this has left you with a bitter taste of your experience at Novotel Bangkok on Siam Square. We hope to be able to welcome you back again to show how we have improved. Kind regards, Sagar Naker General Manager

Consistent excellent services

トリップアドバイザーの評価 4.0/5

WilsonC1920 Couples - 06/01/2020 トリップアドバイザー認証口コミ

I use to visit Bangkok once or twice a year. I stayed in other hotels in Bangkok when I visited Bangkok in the last two years but still found that Novotel Bangkok on Siam Square is still the best hotel with friendly greetings and excellent performance during my stays. I would not hesitate to recommend this hotel to others.

Dear WilsonC1920, Thank you very much for taking the time to review us on TripAdvisor. I am delighted to know that you have enjoyed your stay here and that you would recommend the fellow travelers to stay with us. It was such a pleasure hosting you and we look forward to welcoming you back for another great Bangkok Hotel experience. Sincerely, Sagar Naker

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