SO/バンコク 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 240 件のレビュー

SO/バンコク - Image 1
SO/バンコク - Image 2
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説明

ホテルのその他の情報

  • 地下鉄ルンピニ駅から徒歩3分。QSNCCから2駅です。

  • ザフィーロエンターテインメントと無料の WiFi

  • 現代的なマーケットスタイルのレストランと屋上バー

  • 自然界の五大要素をテーマにした 238 の客室とスイート

  • タイのデザイナー達とフランスのファッションデザイナーである、Monsieur Christian Lacroixによるデザインです。

当ホテルの客室

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ホテル所在地

SO/バンコク

North Sathorn Road, Silom Bangrak
10500 バンコク
タイ

GPS:13.726165, 100.543166

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  240 件のレビュー

トリップアドバイザーの評価  4.7/5  8,923 件のレビュー

2025エクセレンス認証

Great

トリップアドバイザーの評価 5.0/5

85mahdia トリップアドバイザー認証口コミ

Overall experience is great the hospitality & Professionalism of the stuff is outstanding they are welcoming and supportive I would like to Mention ms: grace & Jam as appreciation.

Most poorly managed fancy hotel

トリップアドバイザーの評価 2.0/5

H H トリップアドバイザー認証口コミ

I don’t often review hotels. Having worked in the industry previously I feel it is unfair for an insider to pass judgment given the endless constraints that I am well aware of. However, I make an exception to this for my most recent stay here. Upon arrival at the hotel by car, we clearly stated to the driveway attendant that we wanted to check in and were directed into the carpark where we drove around for 10min until we were redirected by the carpark attendant back downstairs to the entry area so that we could unload our vehicle and check in. Then we are taken up to the lobby level to check in and wait over 15 minutes to be told that we are in a queue to check in. It would have been easy for them to tell us this upon arrival and we would have just left our bags and then come back later. When we do finally come back later to check in, we are again informed that there is a queue to check in and end up waiting another 15 minutes to get our room key. Check in should be a 5-minute process that ended up being almost 45-minutes for us. Exhausted we get to our room and are immediately disappointed. The door is black and is covered with grimly white marks which remained there for our entire stay. Housekeeping staff at this hotel clearly has little interest in actually looking at or cleaning any surface. Surely it couldn’t get much worse could it? We go into the room and there is an entire wall covered in large square black tiles - clearly inspired by a tomb. There is even minimal lighting in the room so that you can be reminded what is it like to sleep in a crypt. I shalln’t be back again.

My 4th visit

トリップアドバイザーの評価 4.0/5

David J トリップアドバイザー認証口コミ

My 4th visit to this hotel and i had a good stay again. As a all accor member. I always book the "club signature" rooms so you can get lounge access that i visit everyday because its a calm and nice area to eat and enjoy a drink in. The hotel is very clean and the lobby is so nice and smell good. You always get a warm welcome from the boys in the lobby when you arrive in your car. You can see that the hotel is getting old but its clean and nice anyway. What suprised me was that i asked for a upgrade and would pay for it ofcourse but even if the hotel was half full i could only get a new upgrade room available the next day. So i said no to that. I never been on a hotel that couldnt say "yes we upgrade you directly" and i might have to wait 1-2hours. There was some new staff and you can notice that, it was some down part at the service. But overal i was happy with my stay!

Dear David J, SO wasdee krub from SO/ Bangkok. We're truly grateful for your return, and are pleased to know that you had another pleasant stay with us. Your loyalty as our Accor member is much appreciated, and we're delighted that you enjoyed our Executive Lounge, the cleanliness of the hotel and the warm service provided by our team. That said, we’re sorry to learn that the hotel’s age and the unavailability of a room upgrade affected your stay. As your booking was for a SO Club room, the next upgrade category would have been a suite, which unfortunately was not available on your arrival day but available the following day — which is why our team offered it then. Please know that if availability allows, our team will do their best to accommodate room upgrade requests for our valued guests. Your feedback is truly valued, and we will be sure to take it constructively as we continue working on improvements. We hope to have the opportunity to welcome you back again for a stay experience that better meets your expectations in the future. Kind regards, SO/ Bangkok Management Team

I love the 9th floor

トリップアドバイザーの評価 5.0/5

frame_bs トリップアドバイザー認証口コミ

I had the opportunity went to afternoon tea at 9th floor of So Bangkok hotel foods or bakery 10/10 and the journey was quite convenient by MRT Lumpini park exit gate 3 I got Brilliant host by Khun Eye, Khun Onwell thank you very much for Brilliant service ~Bessica~ 💙

Dear frame_bs, SO wasdee krub from SO/ Bangkok! Thank you for sharing your lovely review. We’re pleased to know that your afternoon tea experience at FLOOR/9 bar was a delightful one, and made even better by the warm service from our team. We hope to have another opportunity to welcome you back for more memorable moments with us in the future! Kind regards, SO/ Bangkok Management Team

Mint at the front desk amazing!

トリップアドバイザーの評価 5.0/5

KYLE S トリップアドバイザー認証口コミ

Literally SO/ Hotel is EVERYTHING! Although that pool is way to cold, if y’all don’t get a pool heater I wouldn’t come back haha. Otherwise MINT at the front desk was LOVELY! Thank you for everything mint!

Dear F2211JBkyles, SO wasdee krub from SO/ Bangkok! Thank you for sharing your feedback with us. We’re sorry to hear that the pool temperature felt too cold for you, particularly during Thailand’s current winter season. However, we’re delighted that Khun Mint from our Front Office team provided such warm and attentive service, ensuring your stay remained comfortable. We hope to have the opportunity to welcome you back in the future,. where we aim to deliver a more favorable experience you seek! Kind regards, SO/ Bangkok Management Team

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,633 件のレビュー 8.2/10 客室
  • 2,110 件のレビュー 8.8/10 サービス
  • 8 件のレビュー 8.3/10 インターネット
  • 787 件のレビュー 8.5/10 雰囲気
  • 689 件のレビュー 9.1/10 料理
  • 630 件のレビュー 7.6/10 設備
  • 523 件のレビュー 9.1/10 朝食

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