Sofitel Marrakech Palais Imperial & Spa 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,418 أراء

Sofitel Marrakech Palais Imperial & Spa - Image 1
Sofitel Marrakech Palais Imperial & Spa - Image 2
Sofitel Marrakech Palais Imperial & Spa - Image 3
Sofitel Marrakech Palais Imperial & Spa - Image 4

الوصف

خدمات الفندق الإضافية

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

الإقامات المتوفرة لدينا

موقع الفندق

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
المغرب

نظام تحديد المواقع العالمي (GPS):31.62175, -8.002805

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  2,418 أراء

تقييم TripAdvisor  4.4/5  9,871 أراء

Nice

ملاحظة Tripadvisor 5.0/5

Adham R تقييم TripAdvisor المعتمد

It s very beautiful place to have rest white your coffe or the this is my first time in sofitel the personel is so kind and helpful thanks every one (zohra saber hajar jawad wassif ilham noha aya)....

Dear Mr. Adham, Thank you very much for your kind words. We are delighted that you enjoyed your first experience at Sofitel and that Zohra, Saber, Hajar, Jawad, Wassif, Ilham, Noha, and Aya took such good care of you. We look forward to welcoming you back soon. Ikram Jarid - Director of Operations

Sofitel

ملاحظة Tripadvisor 5.0/5

Jutta J تقييم TripAdvisor المعتمد

Very nice hotel with perfect service . The staff is verry polite and helpfull! Verry comfottable rooms all the time clean.hajar Amine sabir Kamal jaaud wasif hanane aya yassir ousama walid ilhame fatima

Dear Mr. Juttaj, Thank you very much for your wonderful review. We are thrilled that you enjoyed your stay and appreciated the comfort of your room and the attentive service provided by Hajar, Amine, Sabir, Kamal, Jaoud, Wassif, Hanane, Aya, Yassir, Oussama, Walid, Ilhame, and Fatima. Your kind words mean a lot to our team. Ikram Jarid - Director of Operations

Wonderful

ملاحظة Tripadvisor 5.0/5

Katie R تقييم TripAdvisor المعتمد

Beautiful setting, very relaxing with lovely sun and coffee and lovely service from Zohra.

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed our beautiful and relaxing setting, along with the sunshine, coffee, and attentive service. A special thank you for highlighting Zohra’s lovely service. Your kind words will certainly be shared with her and the team, as they are a great source of pride and motivation. We truly look forward to welcoming you back soon for another relaxing experience at Sofitel Marrakech Palais Impérial & Spa. Ikram Jarid – Director of Operations

Really good

ملاحظة Tripadvisor 5.0/5

FieldFace تقييم TripAdvisor المعتمد

Came for a work trip and this place is amazing the rooms are massive and if a high quality. The pools are fantastic and the dinning and bar options are top notch

Dear Guest, Thank you very much for taking the time to share your experience following your stay at Sofitel Marrakech Palais Impérial & Spa. We are delighted to read that your business trip turned into such a pleasant experience and that you enjoyed the spacious, high-quality rooms, our pools, as well as the dining and bar offerings. Your kind words truly reflect the standards of comfort and refinement we strive to provide our guests, whether traveling for work or leisure. It would be a pleasure to welcome you back on a future visit to Marrakech. Ikram Jarid – Director of Operations

Four night stay at Sofitel Marrakech

ملاحظة Tripadvisor 3.0/5

moman77 تقييم TripAdvisor المعتمد

I stayed at the Sofitel Marrakech for four nights and came away with mixed feelings. The hotel itself is very nice, and the location is excellent — close to the main square and conveniently central for getting around Marrakech. I arrived a few hours early, and the staff politely explained that the hotel was very busy and check-in is at 3pm. This was completely fair. We had lunch by the pool, and when I returned to reception around 2pm, I was told that our room was ready. We stayed in a Junior Suite with a balcony overlooking the road. While the room was spacious and comfortable, it’s worth noting that this side can be quite noisy at times. The staff were generally very polite; however, some did not speak English. On a few occasions, when we asked for something, staff would respond with yes or okay but nothing would follow. It was only when we managed to speak to someone who spoke English or spoke to someone else that the issue was resolved. My biggest frustration relates to the pool facilities. When booking, the hotel website advertises three pools, including an indoor pool. However, it is not made clear that the indoor pool is part of the spa and costs around £20 to use each time, unless you book a spa treatment, in which case you can use it for one hour before or after. While I don’t have an issue with being charged, I feel this information should be clearly stated on the website, as I have never stayed at a hotel that charges separately to use its pool. That said, I did use the indoor pool once, and it is very nice — warm, relaxing, and well maintained. Of the outdoor pools, the main pool is not heated. The smaller heated pool can only be used between 10am–12pm and 3pm–6pm, which again is not clearly communicated on the website. Breakfast was included in our stay and was acceptable, though very French-focused. An Asian section would have been a welcome addition. We also had dinner once at SO Lounge, which I didn’t enjoy. The food was just okay, and the venue is more like a nightclub, with loud music and very low lighting, which isn’t ideal for a relaxed dinner. Overall, the Sofitel Marrakech is a nice hotel with a great location, and I didn’t experience any major issues beyond the above. However, for the price paid per night, I have stayed in better hotels with superior service and facilities at a lower cost.

بالاشتراك مع TripAdvisor

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