موفنبيك مراكش

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,149 أراء

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موفنبيك مراكش - Image 1
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Avenue Mohammed Vi Hivernage, 40000 MARRAKECH, المغرب

الوصف

خدمات الفندق الإضافية

  • Located in Marrakech city centre, L'Hivernage district

  • Contemporary oasis setting

  • Three restaurants and bars

  • Direct access to the Palais des Congrès Marrakech

  • Spa, heated swimming pools, Yoga Studio and kids club

الإقامات المتوفرة لدينا

موقع الفندق

موفنبيك مراكش

Avenue Mohammed Vi Hivernage
40000 MARRAKECH
المغرب

نظام تحديد المواقع العالمي (GPS):31.6244222, -8.0157307

الهاتف
فاكس +212 5243-39110

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  2,149 أراء

تقييم TripAdvisor  4.5/5  4,643 أراء

2024 شهادة تميّز

Exceptional Service and Memorable Stay at Mövenpick Marrakech

ملاحظة Tripadvisor 5.0/5

Demir A تقييم TripAdvisor المعتمد

We stayed at the Mövenpick Hotel in Marrakech for a week and had a wonderful experience, thanks largely to the exceptional staff who went above and beyond for us. Our booking company made a mistake and didn’t pay for our stay, which left us worried and unsure how to resolve the situation. Hanane, the front desk manager, was incredible—she patiently helped us understand and resolve the issue with care and professionalism. Her assistance was invaluable, and we’re deeply grateful for her support. Mohamed, the tea attendant, was another standout. He gave us fantastic recommendations for local places to visit, helping us discover hidden gems. He also went the extra mile by assisting us with our luggage when no other staff were available. His kindness and initiative truly made a difference. The concierge team, especially the lady working there, was also fantastic. She suggested excellent restaurants and took care of all our bookings seamlessly. Beyond the exceptional service, the hotel’s facilities were excellent. The heated pool, delicious breakfast, and well-equipped gym stood out. The location was perfect—centrally located for easy walking access to everything, yet tucked away from the main street, ensuring peace and quiet without traffic noise. We want to extend our heartfelt thanks to the amazing team at Mövenpick for making our stay so enjoyable. Their care and dedication made this trip truly unforgettable.

Dear Demira, Thank you so much for your kind and thoughtful feedback. We are absolutely delighted to hear that you had such a wonderful stay at Mövenpick Marrakech and that our team, especially Hanane, Mohamed, and our concierge staff, were able to make your experience unforgettable. We will be sure to pass on your compliments to them, as they will be thrilled to know their efforts made such a positive impact on your visit. We are also glad you enjoyed our hotel facilities, from the heated pool to the delicious breakfast and convenient location. It would be a pleasure to welcome you back in the future, and we hope to continue providing you with exceptional service. Warm regards, Anas Kasmaoui Guest Relations Manager

Terrible

ملاحظة Tripadvisor 1.0/5

Matt R تقييم TripAdvisor المعتمد

Our family stayed at the Movenpick in December this year and I'm afraid it was a very poor experience not just for a 5 star hotel but for any hotel. We had booked a room with a fold out bed for my daughter. The room was not there when we checked in, and we subsequently asked 6 times for the bed to be sent to the room - both over the phone and in person at the desk and each time we were assured it was coming. In the end I had to go again to the desk - my daughter by this point was exhausted as we had been travelling since 4am from London. For a hotel surely the absolute minimum is that you have a bed! Absolutely shocking. What was meant to be a relaxing break before Christmas was ruined by this experience. Just so poor - would avoid.

Dear MattrA7859EP, Thank you for your feedback, and we deeply apologize for the issues you faced during your stay. The experience you described regarding the missing bed is unacceptable, and we understand the frustration it caused, especially after a long journey. Please be assured that we are addressing the matter to prevent it from happening again. We truly value your comments and hope you will consider giving us another chance to provide a better experience. Sincerely, Anas Kasmaoui Guest Relations Manager

Spa with Najia

ملاحظة Tripadvisor 5.0/5

Douae M تقييم TripAdvisor المعتمد

Exellent service in the hotel mansour eddahbi this is my secend time with my family.the pool is nice and clean. Najia from the spa is exellent.it's amazing and I feel like a new person.realy I caud stay here forever.I was lucky to stay in ths hotel. I highly recommend the service with Najia in the spa👍👍👍👍👍

Dear Douae, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the spa experience with Najia and found the service at the Hotel Mansour Eddahbi to be excellent. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. We will be sure to pass on your compliments to Najia and the rest of the team—they will be thrilled to know they made your experience memorable. We look forward to welcoming you back for another relaxing and wonderful stay. Best regards, Anas Kasmaoui guest Relations Manager

M

ملاحظة Tripadvisor 5.0/5

Usman H تقييم TripAdvisor المعتمد

Najia was absolutely amazing in giving me a foot massage. I was at movenpick on my lone travels and after long days, najia was always available and willing to give me a very nice massage which ended my day well. I can't thank her enough! Will always recommend her to everyone. Thank you najia for your delicate service and surely i will be back!

Dear Usmanh, Thank you for your kind feedback! We’re delighted to hear that Najia provided you with an amazing foot massage. We’ll be sure to share your compliments with her. We look forward to welcoming you back soon. Best regards, Anas Kasmaoui Guest Relations Manager

Najia is number 1

ملاحظة Tripadvisor 5.0/5

Journey57804266775 تقييم TripAdvisor المعتمد

Najia gave excellent service, was very good communication and the massage was best I have had. A very professional service. Surly I was very satisfied with my friend This is the first time but I come back in the next time with my family I like so much this hotel Thank you Najia

Dear Journey, Thank you for your kind words! We are so happy to hear that Najia provided you with excellent service. She is indeed a valued member of our team! We look forward to welcoming you back soon. Best regards, Anas Kasmaoui Guest Relations Manager

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Marrakech

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.