A nice hotel with helpful staff, clean rooms, A/C, and a bar and restaurant on site. Super close to everything you want to see in Prague as a tourist, and also to shopping and dining and public transportation.

The hotel is located just few steps from the Palladium shopping mall few steps from namesti Republiky. Unless you want to be on the pedestrian zone, this is the best location to explore Prague (I lived in Prague years ago). There is a plenty of hotels in the neighborhood: Hilton, Marriott, Ibis and couple with local ownership. The hotel share a tiny garage with Ibis (25eur/night) but beware if you drive a SUV. I stayed in a Superior room 007. The room was small. I mean small. It has all amenities and small patio, though. The bed was excellent (too soft, some may say, but I love it). The breakfast was superb so was the staff. Just the "fresh" juice did not convinced me. The hotel bar was reasonably priced ( beer 2 euro, cocktails 3-5, coffee 2 euro) Without any doubts I received good value for my money (65 Euro incl. breakfast). As long as you do not need to work in your room (or put somewhere your cloths) there is no reason not to pick this hotel.

The hotel is housed in a magnificent building, centrally located in the Old Town of Prague. You will be greeted by dedicated staff, who will make you feel welcome and special as soon as you enter the entrance to the elegant hotel. The rooms are a bit small, but tastefully and practically decorated. The bed is well equipped with pillows, it feels luxurious, with quality linens. Everything is clean and well maintained, the room smells fresh. The bedroom is well-equipped with luxury products from The Withe Company. The breakfast was varied, with all the products that will satisfy most desires (even sparkling wines for those who want it). The coffee tasted good, there was varied freshly squeezed jucie, yoghurt and freshly cut fruit. The staff were fantastic, really good service and extremely friendly

If you like history and fascinating places to visit, then put this Hotel on your list of places to stay. You are in walking distance of everything. The Palladium mall is next door. Prague Old Town is in walking distance. You can eat at the hotel or walk to many restaurants close by. You can leave your car parked safely and walk everywhere.

I made the reservation with the wrong dates the 1st time, when I realized it and I called the hotel, they were very understandable and reimbursed the pre-payment to me. Our room was upgraded to the executive floor with two double beds, the service is excellent and the stuff are very nice too. Prague government offer some coupons to visit the interesting spots (museums, castle, tower, etc) by free in order to support the re-start of the tourism industry, we were lucky to visit 8 different places with these coupons. I would highly recommend the hotel to travelers either for business or pleasure.

I stayed in this hotel, was good and nice, location was good. but an incident happen which make me want to share it here. I check in and asked if the hotel was full and if room upgrade was possible for gold member, i was ask if i want to top-up for upgrade which i decline. the room was not so bad but what happen next was really horrible, i took a shower and the moment i switch to rain shower the entire shower head fell down and hit my head, took me awhile to ease the pain and stop the gushing water i took some picture on the rain shower head, apparently someone was known this was faulty ansd simply tape up the inner connecting hose and hoping it would stick on the wall and no one will use the rain shower head. i called the front desk, they offer to change a room and of cause an upgrade room just few room down the hallway. which meant hotel wasnt full of cause. no one was interested to ask how was my head and no one want to take alook at the bathroom, and i assume they knew this thats why. the next day i went to the duty manager and show her some picture and in which no explanation or apology she merely say ok i will send technician to take a look. MGallery by Sofitel? what kind of service standard is this, if you need the picture i am happy to share and send as well.

Good staff, fast C/I & C/O. No uncomfortable matter during stay. I travelled from Paris and stayed Accor group, and l felt much better management than others. I will chose again, if I visit Prague next time.

It was a Very good stay and the M Gallery is a beautiful Hotel with a very good emplacement The rooms are very nice and the breakfast was perfect. The personnel is very kind and helpful. I recomand this hotel.

Considering this is supposed to be the best Accor hotel in Prague, we had quite high hopes, unfortunately our expectations were not met. The staff was mostly aloof and rude, with rare exceptions. Mistakes were made considering both the number of the guests and our status as Accor club members. The room, although elegant and spacious, was filled with dust, and for the 3 nights the cleaning service did nothing except of making a bed and hanging the towels straight. The breakfast options were more limited then in 3-star Ibis, and the chef so slow that it was basically impossible to order anything without waiting 15 minutes in line. I am a regular of Accor chain, who spent more than 60 days in their 3, 4 and 5 star hotels last year, and this was by far my worst experience with them. Despite good location and beautiful interiors, I can hardly recommend it to anyone.

I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.

Was a bit disappointed with the service and attitude of front desk. Room was also very small. Breakfast was adequate. Was shocked that complimentary water was ONLY provided for on the first day...and i was staying 5 nights. Shower gel was also not replenished for 2 days until I had to call house-coming.Will probably not stay in this hotel again as there are many better ones within the same vicinity.

Got an upgrade to the Dome, which was excellent. Great location and excellent service, good transfer service to the airport on departure. The breakfast was a bit hit and miss, but good when not too busy.

Cosy, well situated hotel in Prague. Nice bar, quite good restaurant,.good breakfast. Over all nice and helpful staff. Coffee machine or kettle in all rooms. Spectacular staircase Iin a historic building!

The decor of this historic hotel was lovely, the accommodations were great and the bar and restaurant were pleasant places to relax after touring the city. The bar service was made difficult by a shortage of staff.

It is one the finest place to stay cozy and feel relaxed .the staff well trained and a good quality of guest service. They have fine restaurant where you could enjoy a good tasty of breakfast. Staff in the morning shift are very friendly and treat me like family.