Novotel Krakow City West 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 2,137 أراء

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Novotel Krakow City West - Image 1
Novotel Krakow City West - Image 2
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Novotel Krakow City West - Image 4
Al. Armii Krajowej 11, 30-150 CRACOW, Poland

الوصف

خدمات الفندق الإضافية

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

نظام تحديد المواقع العالمي (GPS):50.070207, 19.89738

الهاتف
فاكس +48 12 622 64 05

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  2,137 أراء

تقييم TripAdvisor  4.0/5  1,695 أراء

2023 شهادة تميّز

Lovely Stay, Great Service

ملاحظة Tripadvisor 5.0/5

Marta K تقييم TripAdvisor المعتمد

We had a wonderful stay at the Novotel Krakow City West. The room was clean, comfortable, and stylish. The staff were incredibly friendly and helpful, making our stay even more enjoyable. While the hotel is a bit further from the Old Town, the transportation links are excellent. We didn't mind the short journey and actually preferred the quieter location. Overall, we highly recommend this hotel for a pleasant stay in Krakow.

Novohotel ❤️

ملاحظة Tripadvisor 5.0/5

June M تقييم TripAdvisor المعتمد

Hotel is beautiful, rooms were spotless, staff lovely will definitely be back at some point 😊 location is just a short drive from city centre, transport is great either taxi or bus, Restaurant and bar busy at times but worth the wait as food is delicious.

So disappointed

ملاحظة Tripadvisor 1.0/5

Patricia E تقييم TripAdvisor المعتمد

The rooms were pretty decent and clean. It’s just the staff are rude. Specially in the fitness center. 15 minutes of working out (10:45am) the staff started to vacuum the whole gym and cleaned a spot on the floor with a very strong chemical and it made me so dizzy and opted out to stop my exercise. Complained to the reception, without any apologies that their guest was not feeling comfortable, and gave the reason that the staff in fitness center are third party. So disappointed.

Dear Patricia, Immediately after your opinion I approached you and we talked about the situation. Once again I would like to apologize for the situation. Please be informed that I also spoke with colleagues who are responsible for the gym area and I promise that we will learn from your words and this situation will not happen again. I hope to welcome you in the future and wish you all the best. With best hotelier regards, Witold Skałka

Nice rooms, nice pool

ملاحظة Tripadvisor 5.0/5

Krzysztof256 تقييم TripAdvisor المعتمد

This hotel has nice rooms and great common areas. The kids loved the pool. The location is just outside walking distance from the historic downtown. The fold-out bed they set up for the kids was quite uncomfortable and could use some thicker padding.

a poor Novotel

ملاحظة Tripadvisor 2.0/5

SerafinaPekkala1 تقييم TripAdvisor المعتمد

The standard of this place is not comparable to another Novotel in Cracow (and that what it should be). Rooms with squicky beds, non-functioning lights, the breakfast room with absolutely no capacity matching the number of rooms - you have to stand and wait for your breakfast and coffee for 10' or more. This is unacceptable. But the best of it: no conditioner! The hotel changed their amenities to Rituals which would be great only if they did not save on the conditioner. My female friends with long hair were devastated - without a conditioner that has been present in all the hotels in at least last 30 years worldwide they simply could not comb their hair. So it is a semblance of a progress when you fake-upgrade but take away a product that is absolutely expected in a 4**** hotel. Even better: every day my friends demanded a conditioner at the desk. And they got a small bottle of Rituals produce, always with a remark "oooh, I need to go and see... oh, yes, we have one sample, but it is our last one". For fun we tried that many times and it repeated in the loop ("oh, it the last one..."), so it was clear that the management trained their desk people basically to lie (as they had the produce in the back office but just did not want to give tit to the clients). Unbelievable. Once they actually did run out of it and offered us some makes that were taken from other hotels... I don't even know how to comment on that. Poor restaurant (again, nothing to compete with another Novotel). Service and desk-people basically very nice but it's still too little for the expected standart. Never again.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 19 أراء 8.3/10 إنترنت
  • 659 أراء 9.2/10 الإفطار
  • 298 أراء 8.8/10 مستوى النظافة
  • 288 أراء 7.2/10 وسائل الراحة
  • 241 أراء 6.3/10 حمام سباحة

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منشآتنا الأخرى القريبة

جميع فنادقنا في Cracow
المعلومات القانونية PDF

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.