Novotel Krakow Centrum 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,394 أراء

Novotel Krakow Centrum - Image 1
Novotel Krakow Centrum - Image 2
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UL. Tadeusza Kosciuszki 5, 30-105 KRAKOW, Poland

الوصف

خدمات الفندق الإضافية

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

نظام تحديد المواقع العالمي (GPS):50.054624, 19.925911

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,394 أراء

تقييم TripAdvisor  4.5/5  2,485 أراء

2024 شهادة تميّز

Good but some things can be improved

ملاحظة Tripadvisor 4.0/5

annarybalch تقييم TripAdvisor المعتمد

The room is comfortable. The beds are comfortable, the pillows and blankets are soft. There is a tea/coffee set. There is unlimited water in the cooler on each floor. All the hotel workers are friendly. The breakfasts are very tasty and varied. There is a game room on the 1st floor, but it is in the corridor, there is one American billiards, hockey and mini tennis. There is an underground paid parking. It can be improved: The children's corner is right next to the public toilet, this is unacceptable, next to the reception, where guests are constantly coming and going and there is a constant draft. Was there really no better place for children in the whole hotel than near the toilet on the first floor?! The water in the pool is cool enough not to use it. Especially when you are with children. The water is +-25-27* The shower in the room is open, which allows you to leave the wet floor and toilet behind you, it is better to at least put a curtain or a door, which will also keep the heat while you are in the shower. The soap near the sink is screwed to the wall, this is very uncomfortable for children, since they cannot reach there with their hand to wash their hands with soap and have to go up to it every time. The lamps near the bed sometimes sparked.

Amazing hotel

ملاحظة Tripadvisor 5.0/5

katrina w تقييم TripAdvisor المعتمد

2nd time staying at this hotel. Staff and amenities have been incredible. Would 100% book again. Pool, sauna spa to relax in an evening. Food has been lovely. Staff unbelievably helpful and friendly. Thank you Maciej for being so helpful and booking our trip. ❤️ Chicken Tikka Masala was unreal.

Place worth coming back to

ملاحظة Tripadvisor 5.0/5

730magdalena_ العائلات - تقييم TripAdvisor المعتمد

Very good hotel. Fantastic, very nice and helpfull service. Excellent, varied breakfasts and a good restaurant. The rooms are well equipped and have a nice view of Wawel. Hotel in a perfect location in the city center. A place worth coming back to.

Dear Guest, Thank you very much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our team made a positive impression with their friendliness and helpfulness. It’s also great to know you appreciated our breakfast variety, restaurant, and well-equipped rooms with a view of Wawel. We’re lucky to be in such a prime location, and we’re delighted that it added to your experience. We look forward to welcoming you back on your next visit to the city! Warm regards Novotel Kraków Centrum Hotel Team

Disappointing

ملاحظة Tripadvisor 2.0/5

Claire C العائلات - تقييم TripAdvisor المعتمد

Roadworks outside the hotel start very early, making it impossible to keep the window open due to the noise. The room is uncomfortably hot, with no air conditioning available because of the season, despite the mild weather. Spoke to reception, but they were unhelpful. The pool area is lovely although building works are happening on that level too.

Dear Guest, Thank you for your feedback. We sincerely apologize for the disruptions caused by the roadworks outside and the ongoing work within the hotel. We understand that the noise and temperature in the room impacted your comfort, and we regret that we were unable to provide a satisfactory solution during your stay. We are continuously working on minimizing the impact of external factors like nearby construction and will review our seasonal air conditioning settings to improve comfort for all guests. We’re glad to hear you enjoyed the pool area despite the challenges, and we hope to welcome you back in the future for a fully relaxing experience. Thank you again for sharing your thoughts. Kind regards Novotel Kraków Centrum Hotel Team

Excellent Accommodation and Service

ملاحظة Tripadvisor 5.0/5

301tazz Couples - تقييم TripAdvisor المعتمد

On arrival (12 Oct 24), the service by the staff was both excellent and informative. The ladies on reception could not have been more helpful. The recommendations they gave and their help with bookings made our stay comfortable and enjoyable. Very well done.

Dear Guest, Thank you very much for your kind words! We’re thrilled to hear that our team, especially the reception staff, helped make your stay comfortable and enjoyable. It’s wonderful to know that their recommendations and assistance added to your experience. I’ll be sure to pass along your compliments to the team—they’ll be delighted to hear your appreciation. We hope to welcome you back for another memorable stay in the future! Kind regards Novotel Kraków Centrum Hotel Team

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,103 أراء 9.4/10 الموقع
  • 1,089 أراء 7.7/10 الغرفة
  • 1,229 أراء 9.2/10 الخدمة
  • 18 أراء 8.8/10 إنترنت
  • 888 أراء 9.2/10 الإفطار
  • 391 أراء 7.9/10 مستوى النظافة
  • 334 أراء 7.7/10 حمام سباحة
  • 172 أراء 8.1/10 مرافق رياضية / صحية

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