Pobyt bardzo udany, przyjazny Hotel, cicho w pokojach, czysto. Duży minus za obsługę w czasie śniadań. Osoby obsługujące w trakcie posiłku 5 razy próbowały zabrać ze stołu talerze, z których korzystaliśmy. Chwila nieuwagi i za szóstym razem im się udało. Wprowadza to stres w czasie posiłku. Nie widzę uzasadnienia dla pozbawienia klienta talerzyka w czasie śniadania, przeszkadzania mu, nawet bez jednego pytania, czy sobie tego życzy. Po prostu obsługa podchodzi i zabiera zastawę, nawet z częścią konsumowanego dania. Drugi minus to źle działające w windzie karty. Problem powszechny. Notorycznie klienci się irytują, zmieniają windy, wołają obsługę. Poza tymi mankamentami, hotel bardzo przyjemny i polecam.

Miła obsługa

Długie oczekiwanie na windę ,ale ogólnie dobrze

Świetne

Pomimo pewnych problemów technicznych w pokoju, obsługa bardzo się starała, aby pobyt był udany. Śniadania bardzo dobre, duży wybór, świeże soki, jednakże jest prawne prawdopodobieństwo podawania potraw z poprzedniego dnia (np. jajka z majonezem) - obym się mylił.

Jestem bardzo wdzięczna za możliwość przechowania rowerow@tylko szkoda ze nie dostałam pokoju z widokiem na@Starowke@o jj widzą zdjęcia z pokoi innej kolezanki@ale to nic@bylo super

Very efficient front desk, allocated excellent room with views of Old Town. Very good meal in restaurant, well prepared and served. Varied and interesting options at breakfast buffet, Covid-19 protocols in place.

This was my third stay at Mercure Gdansk Stare Miasto, very conveniently located within walking distance of both the main railway station and the historic city centre. The hotel is situated in a quite and secure area, with a shopping mall and shops in the immediate vicinity. The hotel provides all modern services, its rooms offer great views over either the shipyards or the old town. The buffet breakfast is plentiful and excellent, and the hotel also offers restaurant service. Staff is friendly and helpful.

Very clean. All staff very polite and helpful. Standard rooms are excellent value for money. Breakfast very good, eggs any way you like. Location great for the old town, bus routes and train station. Would not hesitate to go back.

Friendly staff, and nice but a bit dated rooms. The view we had on the 7th floor was outstanding. The bar is a nice place to relax after a day of walking. Breakfast was ok. To much heavy food and not really my taste...bread was good but missed some more fresh options.

Rooms with leaking showers, breakfast is a mistake - cheapest ingridients - ham,old bread, lactosfree only milk, no lactosefree yogurt, no lactosefree chees. No roomservice during my 3 night at hotel. It was suprise for me after seeing previous reviews.

The high-rise hotel building is 40 years old but renovated to modern Mercure standards. The reception staff was friendly and knowledgeable. Our privilege room was spacious and had good views of the city. All the amenities worked well except for the coffee maker which did not work at all. The buffet breakfast was good and we could order additional items, such as eggs any style, which were not in the buffet spread. We also enjoyed complimentary welcome drinks in the lobby restaurant bar.

This pleasant hotel has a welcoming feel. It is close to the station and opposite a modern shopping centre. The short walk into the Old Town is easy. The breakfast at the hotel was diverse with excellent service from staff. Gluten free bread was available for me. The restaurant was fine and I enjoyed the Polish red wine. The only draw back was the shower over a deep bath.

Very nice breakfast. I especially like the machine to make your own vegetable juice. The higher floors have on one side of the hotel a view over the ship yards on the other side you see the old town. You're close to the bus and train station (take the underground passage way) and to the bus that takes you to the airport. Of course you can also use services of taxis or Uber. Shops and restaurants are also nearby.

As a repeat customer, I must take this opportunity to thank the hotel manager for her kind recommendation to Novotel Warsaw Centrum where i was to spend a few days following my stay in Gdansk. A great and generous gesture that was very much appreciated by both myself and wife. THANK YOU, you made our day!!