Mercure Warszawa Centrum 4성

고객 평점 (ALL 평가) 4.5/5 3,266 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Warszawa Centrum - Image 1
Mercure Warszawa Centrum - Image 2
Mercure Warszawa Centrum - Image 3
Mercure Warszawa Centrum - Image 4
ul. Zlota 48/54, 00-120 WARSAW, Poland

호텔설명

호텔 추가 정보

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

숙박

호텔 위치

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

GPS:52.23095, 21.00123

전화
팩스 +48 22 697 38 99

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,266 리뷰

TripAdvisor 평가  4.5/5  2,802 리뷰

2024으뜸 시설

Great choice in a convenient location

트립어드바이저 평점 4.0/5

NY_US_Lizzy TripAdvisor 인증 리뷰

Great location only c5min walk from Warsaw central train station, stops for airport buses and bus stops for old town. Easy to find. Hotel on a side street off the main road minimises external noise and seemed to have good soundproofing anyway. Room was as per photos, bigger bed than I expected and huge TV. Nice to have a water bottle provided you can then refill in the corridor. Multiple lifts so never had to wait long for one. Lifts were fairly quiet so shouldn't disturb those with nearby rooms. Good choice of breakfast items. I hadn't pre-booked breakfast and was offered it at a discounted rate. At full price I'm not sure it would have felt great value for money. Reception helpful and efficient and option of storing your luggage if needed. Generally really positive experience and I would stay again. The only real negative I found was that the bathroom was rather old fashioned in styling compared to the rest of the room and hotel. It would benefit from an update.

very good hotel

트립어드바이저 평점 5.0/5

kamalm1960 TripAdvisor 인증 리뷰

location is very good clean near zloty terasy mall rooms is so good clean air-condition working very good house keeping clean front disc extraordinary breakfast and the staff working extra hard a lot of variant it was full booking due to taylor swift but it was ok and comfortable

Dear Mr Kamal, Thank you for your positive review of your stay at the Mercure Warszawa Centrum Hotel. We are delighted that our location and the standard of your room met your expectations. We commend our staff for their daily work and commitment. We hope that we managed to create a comfortable atmosphere despite the large number of guests on the occasion of Taylor Swift's concert. We look forward to seeing you again! Best Regards, Guest Relations Team

Not bad - but needs a refurbishment

트립어드바이저 평점 3.0/5

Milbrook94 TripAdvisor 인증 리뷰

Not a bad hotel. The staff were friendly and the room was clean and comfortable. However, the rooms do need a refurbishment as they are very tired. But overall, it's not bad value for money. The only downside is the lack of connecting stairs between floors, which puts a lot of pressure on the lifts (and means you end up wasting time hanging around for lifts).

Dear Guest, Thank you for sharing your feedback following your recent stay at Hotel Mercure Warszawa Centrum. We are pleased to hear that you found our staff friendly and the room clean and comfortable. Your comments regarding the need for a refurbishment have been duly noted. Please be assured that we are currently in the process of renovating our rooms to enhance the overall guest experience. We appreciate your observation about the lack of connecting stairs between floors affecting the efficiency of the lifts. Rest assured, we will forward your feedback to the relevant departments for further consideration. Your valuable feedback helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warm regards, Guest Relation Team

Reception lobby a battlefield

트립어드바이저 평점 3.0/5

Fenian007 TripAdvisor 인증 리뷰

We are not happy that we were not made aware of the upcoming building remodelling of the hotel foyer when we booked our stay as we would have considered an alternative hotel. You did not even have the courtesy to put up notices in the hotel informing the guests in advance of the works being carried out. We like every other of your guests step out of the lifts on Wednesday morning and the hotel foyer was like a battlefield. We fully understand that works need to be done and the hotel must remain open for commercial reasons during these works, but next time can you please warn us in advance please so we can make an informed decision whether or not to stay with you during the works. These works also temporarily blocked access to the toilets from the restaurant. It also meant that to get to the restaurant from reception you had to walk outside and to get to the lifts from the bar/restaurant you also had to walk outside and access the lifts via the reception.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Hotel Mercure Warszawa Centrum. We sincerely apologize for any inconvenience caused by the ongoing renovation in the hotel foyer. Your comments have been duly noted, and we understand the importance of providing advance notice to our valued guests in such situations. I have mentioned your comments to management so we can address this issue directly and better serve our guests for the future. Thank you for bringing this to our attention. Please feel free to contact me directly with further questions or comments as I am at your service! We appreciate your understanding of the necessity for these renovations and the operational challenges they may pose. Rest assured, we are committed to improving our communication processes to ensure that our guests are well-informed before making their stay decisions. We value your feedback and hope to have the opportunity to welcome you back in the future under more favorable circumstances. Warm regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Perfect location, standard breakfast, room in poor condition

트립어드바이저 평점 3.0/5

Relax51611031127 TripAdvisor 인증 리뷰

The hotel is in an excellent location close to the centre and the Palace of Science and Culture. Breakfast average considering the price of accommodation. Standard room in very poor condition (lack of shelves and hangers in built-in wardrobe, sliding doors on built-in wardrobe falling out, shower head in bath almost broken, poor water pressure, dirty carpet. I would definitely recommend trying another hotel. This hotel is not worth the price.

Dear Guest, Thank you for sharing your feedback following your recent stay at Hotel Mercure Warszawa Centrum. We appreciate your kind words regarding our prime location near the city center and the Palace of Science and Culture. However, we are truly sorry to hear about the issues you encountered with the room condition and the breakfast. Your detailed comments have been duly noted and will be addressed with the relevant departments for immediate improvement. At Hotel Mercure Warszawa Centrum, we strive to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short of your expectations on this occasion. Please accept our sincere apologies for any inconveniences caused. Rest assured that your feedback is invaluable in our ongoing efforts to enhance the guest experience. Should you reconsider staying with us in the future, we would love the opportunity to regain your trust and provide you with a superior experience. Warm regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,652 리뷰 9.5/10 위치
  • 1,616 리뷰 7/10 객실
  • 1,515 리뷰 9.3/10 서비스
  • 53 리뷰 6.1/10 인터넷 가격
  • 1,027 리뷰 9.2/10 조식
  • 536 리뷰 7.3/10 청결도
  • 453 리뷰 5.8/10 분위기
  • 304 리뷰 6/10 편의 시설

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