Mercure Warszawa Centrum 4성

고객 평점 (ALL 평가) 4.5/5 2,977 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Warszawa Centrum - Image 1
Mercure Warszawa Centrum - Image 2
Mercure Warszawa Centrum - Image 3
Mercure Warszawa Centrum - Image 4
ul. Zlota 48/54, 00-120 WARSAW, 폴란드

호텔설명

호텔 추가 정보

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

숙박

호텔 위치

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
폴란드

GPS:52.23095, 21.00123

전화
팩스 +48 22 697 38 99

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,977 리뷰

TripAdvisor 평가  4.3/5  2,833 리뷰

2025으뜸 시설

One Night

트립어드바이저 평점 3.0/5

The_Wanderer1992 TripAdvisor 인증 리뷰

I stayed in this hotel for one night while in Warsaw. For a $180 hotel, I was hoping there would be a microwave, but nope, it did not have one. Beyond the no microwave, the room was clean. The bed was comfortable. Check-in was quick and painless. A few restaurants and stores are within walking distance. They also have a restaurant located on site. I chose this hotel because they're only a few minute from the central train station. There is noise from the street below and the hallway. Someone also shot off fireworks from nearby in the middle of the night.

Dear Guest, Thank you for sharing your experience following your recent stay at the Mercure Warszawa Centrum. We appreciate your positive remarks regarding the cleanliness of the room, the comfort of the bed, and the efficient check-in process. However, we regret to inform you that microwave is not a standard amenity provided in our rooms. Additionally, we sincerely apologize for the disturbance caused by street noise and fireworks during your stay. We understand how important a peaceful environment is for our guests. Please be informed that as the hotel in very centre of the town we are also in the centre of city life, and it can happened that will be a little louder than in the outskirts. Your feedback has been noted, and we will continue to strive to enhance our guests' experiences. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Unpleasent stay - I do not recommend this hotel

트립어드바이저 평점 1.0/5

Önder C TripAdvisor 인증 리뷰

Hotel did not respect my booking details. If you book for a king size bed room, you might get a single or twin so don't bother. Hotel staff also did not care about this mistake, and did not fix my issue during my stay. I will not stay there again, and do not recommend anyone to do so if they look for good service and peace of mind.

Dear Sir Thank you for sharing your feedback regarding your recent experience at Mercure Warszawa Centrum. I sincerely apologize for the inconvenience you faced concerning your room assignment and the lack of resolution during your stay. This does not reflect the level of service we strive to provide. Your comments have been forwarded to our management team to address these issues and enhance our guest experience. We appreciate your insights and hope you will consider giving us another chance in the future. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

It was a great hotel many years ago, now only fine

트립어드바이저 평점 3.0/5

Frank21040 TripAdvisor 인증 리뷰

The hotel is centrally located, next to the main train station and Zlote Tarasy shopping mall. The lobby was renovated, rooms as well but they don’t look very updated - too dark. Have to mention a good breakfast and nice gym with a small jacuzzi.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Mercure Warszawa Centrum. We appreciate your comments about our central location and the quality of our breakfast and gym facilities. However, I regret to hear that the room decor did not meet your expectations. Please be assured that your observations will be forwarded to the appropriate departments as we continuously strive to enhance our guests' experiences. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Great choice.

트립어드바이저 평점 5.0/5

SimonHCP TripAdvisor 인증 리뷰

Located right next door to the central railway station makes this a very convenient choice. Also a two minute walk to the start of the sightseeing bus route. Very comfortable rooms with black out curtains and a water dispenser on each floor. Lovely hot tub and sauna plus a nice bar with some gentle live music. Restaurant very good, could be more choice however. Friendly check in staff. Highly recommended.

Dear Simon, Thank you for your wonderful review following your recent stay at Mercure Warszawa Centrum. We are delighted to hear that our location, comfortable rooms, and amenities contributed to your enjoyable experience. Your feedback regarding the restaurant's menu will be shared with our culinary team for consideration. We appreciate your kind words about our staff and facilities, and we look forward to welcoming you back in the future. Best regards, Katarzyna Mickiewcz-Rogowiecka Guest Relation Team

Don't stay here if you want to sleep in a cool room

트립어드바이저 평점 1.0/5

Sampott2000 TripAdvisor 인증 리뷰

Another hotel that won't let you choose a temperature below 20c, "company policy". So if you're used to a cool room, don't stay here. >>> Update, the stupidity conitues. The air in the room stops getting cool after midnight. So now the room is boiling. Try to phone down 5 times at 2/3am no one picked up. So go out of bed to actually go down. When I got down there, the night manager shouted at me that he doesn't watch the phone as it's the back room. I asked why guests are being kept awake by being hot but not the duty manager and got told it's the company policy, tough, go to bed. I would avoid this hotel if you can for sleep quality of your used to a middle or cool room

Dear Sampott Thank you for sharing your feedback regarding your recent stay at Mercure Warszawa Centrum. I sincerely apologize for the discomfort you experienced with the room temperature, as well as the challenges in communication during the night. We understand that a comfortable environment is essential for a restful stay, and I regret that Air Conditioning system did not meet your expectations in this regard. Your comments regarding the temperature control and the responsiveness of the night staff have been noted and will be addressed with the relevant departments. We strive to improve our services and ensure the comfort of our guests. We appreciate your feedback and hope you might reconsider staying with us in the future. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,657 리뷰 9.6/10 위치
  • 1,626 리뷰 7.3/10 객실
  • 1,443 리뷰 9/10 서비스
  • 31 리뷰 5.8/10 인터넷 가격
  • 959 리뷰 9.3/10 조식
  • 564 리뷰 8/10 청결도
  • 41 리뷰 8.4/10 음료

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