Hotel Mercure Warszawa Grand 4성

고객 평점 4.5/5 8,880 리뷰

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Hotel Mercure Warszawa Grand
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  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • ALLSAFE-certified: we implemented hygiene and safety standards

  • Modern and functional lobby designed for your convenience

  • Outdoor and underground hotel parking for guests

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

유료 서비스

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  • 애완동물 허용 유료 서비스
  • 100% 금연 호텔
  • 에어컨
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 얼리 체크인/체크아웃 시간 연장 유료 서비스
  • 세탁
  • 기념품 가게/신문 판매점 (인근)
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케이터링
  • 조식 유료 서비스
  • 레스토랑 2개
  • 바 1개
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레저 및 액티비티
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비즈니스 서비스
  • 회의실 9개

호텔 위치

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 warsaw
poland

전화: +48225832100

팩스: (+48)22/5832121

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • ZTM :  175 FROM AIRPORT KRUCZA

  • STACJA METRA :  ALL TO CITY A13 CENTRUM

  • ZTM :  7-9-22-24-25 KRUCZA

  • 비행기로

    WARSAW OKECIE 11km / 6.84마일

  • 기차로

    WARSAW 1km / 0.62마일

GPS :52.227288, 21.018394

숙박

A wide selection of comfortable and spacious rooms to meet the needs of all guests and provide an ideal place for work or relaxation.

Classic room with 1 bed (140 cm wide)

  • 최대 인원: 1
  • 면적: 최저 시작가 21 / 226 sq ft
  • 전망: 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

레스토랑 & 바

GRAND'S BRASSERIE

레스토랑 타입: 세계 각국의 요리

Start your day with a delicious buffet breakfast in our breakfast restaurant, which offers a wide selection of Polish and international dishes. Our friendly team is devoted to providing you with efficient service.

  • 월요일 -
  • 화요일 -
  • 수요일 -
  • 목요일 -
  • 금요일 -
  • 토요일 -
  • 일요일 -

WINESTONE

레스토랑 타입: 세계 각국의 요리

A real culinary revelation, the Winestone restaurant delights with its wide choice of wines from around the world and outstanding dishes served on les planches (stone boards). Take a culinary journey and explore our tasty cuisine at an attractive price.

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일

WINESTONE

A real culinary revelation, the Winestone restaurant delights with its wide choice of wines from around the world and outstanding dishes served on les planches (stone boards). Take a culinary journey and explore our tasty cuisine at an attractive price.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일

미팅 및 이벤트

미팅룸

  • 미팅룸: 9개

  • 최대 사이즈: 210

  • 최대 수용 인원: 150 명

  • 최대 연회 수용 인원: 130 명

자세히 보기


Hotel Mercure Warszawa Grand 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.5/5

8,880 리뷰

tripadvisor

TripAdvisor 평가 4.5/5

2,807 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

위치 매우 좋음

고객 평점 4.5/5

Narae 가족 - 17/02/2021 전체(All) 통지 확인

위치가 매우 좋습니다 구시가지와도 가깝고, 노비 시비아트도 충분히 걸어갈 수 있는 곳에 위치하고 있어요 그리고 중앙역과도 가까워요. 시설은 깨끗했고 직원들도 매우 친절했습니다

L. Narae님께, We glad that your stay was pleasant and you took positive experiences with you. We also hope you'll visit us again in the near future. See you and we send you a warm greetings from Warsaw. Ernest Podgórski Guest Experience Specialist

전반적으로 만족스러웠던 숙박

고객 평점 5.0/5

가족 - 27/01/2020 전체(All) 통지 확인

좋은 위치, 친절한 직원, 맛있는 조식, 합리적인 가격

Wrong Invoice and not able to make any changes

트립어드바이저 평점 3.0/5

aceiaeste Business - 01/01/2020 TripAdvisor 인증 리뷰

The hotel and the breakfast was good., room was clean and quiet. the personal was not helpful, they have issues wrong invoice and after 2 weeks of calling nothing changed. I would never choose again the same hotel in Warsaw.

Dear Guest, To help you with the invoice as soon as posiible,we need more datails regarding this. Please let us know about the dates of your reservation and what needs to be corrected on the invoice. Please contact us directly to e-mail address: h3384-fo@accor.com. We are looking forward to hear from you! Guest Experience Team

Great hotel in Warsaw

트립어드바이저 평점 5.0/5

Zygmunt Ł Business - 12/08/2019 TripAdvisor 인증 리뷰

It's a great hotel, still under the upgrade which is worth to mention. The staff is very friendly. I found my room bigger than usual for that price in Warsaw and- which is also important- far more comfortable. Very strong 4-starts hotel. Also Winestone restaurant worth to mention because of friendly service, good vine and food.

위치,서비스품질이 전체적으로 양호함.

고객 평점 3.5/5

강. 비즈니스 - 24/06/2019 전체(All) 통지 확인

만족함.

Dear Kang S., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. Thank you for taking your time to give us suggestions - I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be more pleasant as the previous one. Sincerely, The Guest Relations Team

Amazing time

트립어드바이저 평점 5.0/5

Seaside25555374408 Couples - 11/06/2019 TripAdvisor 인증 리뷰

It was our first time visit Warsaw and this hotel. Hotel is amazing make big impresion from outside and inside you can feel high standrads. Check-in was easy and staff very helpful. It was our first anniversay hotel make our stay more special thank you so much specialy for Ernest who look after us. Hotel is allocate in perfect place not that far from old town, or big shoping center zlote tarasy.

Restaurant terrible service

트립어드바이저 평점 3.0/5

128helenw Business - 09/06/2019 TripAdvisor 인증 리뷰

I don’t normally leave a negative comment like this but a couple of individuals (ladies) happen to let down the bar in this hotel. This is the bar sutuated to the right of the lobby by the front entrance. Their attitude to customers was rude and disrespectful. One of the ladies serving literally through a plate of food down on my table with clear anger and disdain. Why ? After a long day at work this service was rather shocking, unpleasant, unrelaxing and aggressive. Clearly the bar staff are unhappy about something. Needs to be sorted before the comments on social media go viral. Not good !

Grand hotel

트립어드바이저 평점 5.0/5

MASHMOOR123 Couples - 29/05/2019 TripAdvisor 인증 리뷰

we had a wonderful stay in all 4 nights-we made an early check in rooms are cleaned, breakfast was amazing and the service was as well. 150 m from the center of town. certainly we will come back again

위치가 아쉬움

고객 평점 3.5/5

J. Y. 1인 - 21/05/2019 전체(All) 통지 확인

가격대 비해 객실시설은 깨끗하고 좋았습니다

GOOD VALUE HOTEL IN CENTRAL WARSAW

트립어드바이저 평점 4.0/5

David A Friends getaway - 07/05/2019 TripAdvisor 인증 리뷰

A newly renovated Mercure hotel which offers good value. Single room was small, but perfectly forms, with everything the single person would need for a five day stay. Heating and air conditioning work well and mean that one is not either hot or too cold. Staff friendly and very helpful. The attached restaurant "Winestore" has a very good wine list, at reasonable prices. Only ate there once, and that only a cheese plate. Acceptable range of cheeses. I will be returning.

Dear Davida, We very much appreciate your comments regarding your stay at our hotel. We are very happy that your stay was pleasant. We will share your comments with our team, and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope to see you again Greetings from Warsaw Ernest Podgórski Guest Experience Department

유쾌하고 쾌적한 숙박

고객 평점 4.0/5

이. 비즈니스 - 22/04/2019 전체(All) 통지 확인

전반적으로 만족도가 높으나, 도어록에 문제가 있어 출입에 다소의 불편을 겪음

Dear Seung Hyun L., We very much appreciate your comments regarding your stay at our hotel. We are very happy that your stay was pleasant. We will share your comments with our team, and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope to see you again Greetings from Warsaw Ernest Podgórski Guest Experience Department

Waiting too long for check in.Really too long

트립어드바이저 평점 3.0/5

Safari44851118367 Business - 22/04/2019 TripAdvisor 인증 리뷰

Waiting too long for check in.Really too long ...you should improve this as waiting 15' is not acceptable; Where is the priority desk? Otherwise, hotel location is a plus with numerous good restaurants nearby

Dear Safari44851118367, Thank you for taking the time to tell us about your experience at our hotel. We very sorry that your experience with a check-in didn't meet your expectations; please allow us to express our sincerest apologies for this situation. We appreciate your sharing your concerns. We will share your comments with our team, and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is also our hope that you will give us the opportunity to better serve you in the near future. Greetings from Warsaw, Ernest Podgórski Guest Relations Department

Nice hotel, but pretty small room

트립어드바이저 평점 4.0/5

Navigator51616310616 Business - 04/04/2019 TripAdvisor 인증 리뷰

I stayed in the hotel couple of nights. I am a silver member of Accorhotels program but in this hotel I never felt it. Lines for check and check out were long. The floor was divided to two types of rooms: regular and priority, when you enter the floor you can see if you are priority guest or not as they have signs near elevator. The room was clean but very small, It seemed that even in Ibis the rooms are bigger. Breakfasts were good.

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. We would like to also apologize for any inconveniences which took a place during your last stay.We will share your comments with our team and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you one more time and we hope to see you again and at the same time we hope we'll have an opportunity to surprise you positively. Greetings from Warsaw, Ernest Podgórski Guest Relations Department

Warsaw Mercure Grand hotel

트립어드바이저 평점 5.0/5

MariusVNO Business - 19/02/2019 TripAdvisor 인증 리뷰

I have stayed in this hotel in February, it was nice hotel in the center of the town. Everything is reachable on foot. The rooms where clean, the bar was ok too. Some of the rooms are refurbished in football stile, so if you are not a fan of football book another room, or your sense of humor is high enough. :)

Dear Marius, We very appreciate regarding your really kind and warm feedback:) You even don't know how much we are happy that you've enjoyed your stay with us! :) At the same time we hope it wasn't your last visit and we'll have an opportunity to welcome you again in the near future:) See you and we send you sunny greetings from Warsaw. Kind regards Ernest Podgórski Guest Relations

Great, comfortable stay

트립어드바이저 평점 5.0/5

Zygmunt Ł Business - 28/01/2019 TripAdvisor 인증 리뷰

Great hotel, with friendly service. I was very satisfied from my room, everything was in a good shape, created luxury atmosphere. It's great value! Also breakfast- one of the best offers which I met in Poland.

Dear Zygmunt Ł, Thank you very very much for rewarded us with a lots of warm and really kind words. We are extremely happy that your stay was pleasant. At the same time we hope you'll visit us again as soon as possible. Greetings from Warsaw, Kind regards Ernest Podgóski Guest Relations

Always Welcomed

트립어드바이저 평점 5.0/5

Stay23494376381 Business - 13/01/2019 TripAdvisor 인증 리뷰

I have stayed here many times over the last few year and always welcomed. all the staff and friend and helpfully. Rooms excellent quality and the whole hotel is very clean. Breakfast can be very busy but there is always pliantly of food and nothing ever empty, there is s large selection to meet all tastes. The Bar is very nice and food very good - the bar also serves food until after 11pm which is very useful for me as I normally arrive late. I always try to book this hotel when I stay in Warsaw.

Dear Guest, You have no idea, how many joy and positive energy has filled our hearts after reading your feedback:) We are extremely proud that you have such a good opinion about us! Thank you very much! We are glad that to your stay was pleasant and every time you spend a nice time with us. We hope we will have an opportunity to welcome you again in the near future:) See you and warm greetings from Warsaw! Kind regards Ernest Podgóski Guest Relations

New Year wonderful stay

트립어드바이저 평점 5.0/5

GMRausis Couples - 09/01/2019 TripAdvisor 인증 리뷰

Excellent clean and spacious room 426, comfortable bed, urban view. The location is very close to City center but quiet, service was attentive and helpful (reception, restaurent, bar). Good quality of wifi signal.

Dear GMRausis, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are very happy that your stay was pleasant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope to see you again :) Kind regards Ernest Podgórski Guest Relations

hotel in need of improvement

트립어드바이저 평점 3.0/5

Resort10848111297 Couples - 06/01/2019 TripAdvisor 인증 리뷰

We stayed for 3 nights at the Mercure Warszawa Grand. The room was quite small (smaller then expected) and it was at the beginning just prepared for one person. In contrast to the description, there was unfortunately no sauna availably, just a steam chamber. For women it was out of order. That's a real pitty, because this was one key point of our whishes. The breakfast was disappointing. It was worse in contrast to other 4 stars Accor hotels. Location & service was good. There is around a lot of puplic transportation.

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. We would like to also apologize for any inconveniences which took a place during your last stay.We will share your comments with our team and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you one more time and we hope to see you again and at the same time we hope we'll have an opportunity to surprise you positively. Greetings from Warsaw, Ernest Podgórski Guest Relations Department

not Mercure's best Grand

트립어드바이저 평점 3.0/5

allan99999999 Friends getaway - 04/01/2019 TripAdvisor 인증 리뷰

Lots of traffic noise, TV stood randomly in front of the window with cablespaghetti everywhere. Breakfast poor but coffee and bread good. Buffet area very cramped and crowded. Bar prices too high - beer twice the price of beer in the Old Town!

Dear Allan, Thank you very much for sharing your feedback to us. We are very sorry to hear that the room which we've prepared you and the breakfast offer didn't meet your expectations. At the same time we wouldl like to thank you for all your helful suggestions and notes. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you'll visit us again in near future to give us the opportunity to better serve you and surprise you positively. Greetings from Warsaw, Kind regards Ernest Podgórski Guest Relations

Relatively good hotel in a quiet and central part of Warsaw

트립어드바이저 평점 3.0/5

VictoriaWA05 Couples - 04/01/2019 TripAdvisor 인증 리뷰

A reasonably good hotel, located in the quiet center of Warsaw, a little far from the noise of the central avenues, but very close to the main attractions, as well as public transport. Superior room is well equipped and clean, wi-fi was fast. The interior of the rooms is somewhat outdated, and the drawback is the lack of ergonomics: poor lighting in those parts of the room, where necessary, uncomfortable arrangement of furniture and a TV, the air conditioning system creates a strong draft and distributes heat unevenly. Obviously, in the future reconstruction of the building, the hotel will need professional architects and designers). The main disadvantage of the hotel is terrible cuisine. Dinner on the day of arrival at the hotel restaurant was the worst in my life. Why advertise the chef with such a low-quality dishes? Fortunately, there are excellent places on Marshalkovska av., where you can find excellent Polish cuisine.

Dear VictoriaWA05, Thank you very much for sharing your feedback to us. We are very sorry to hear that the room which we've prepared you and our cuisine didn't met your expectations. At the same time we would like to thank you for all your helful suggestions and notes. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you'll visit us again in near future to give us the opportunity to better serve you and surprise you positively. Greetings from Warsaw, Kind regards Ernest Podgórski Guest Relations

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