Sofitel Warsaw Victoria 5성

This was my second time at this hotel. I was happy to see to be able to come again post-Covid. Our room was lovely with a lovely, big and very comfortable bed. The pool is lovely, and is a real bonus in the cold months. My husband and I enjoyed a swim before partaking of the wonderful breakfast on offer. The second morning was pancake day, so in addition to the very large selection of hot and cold breakfast options, I had a freshly made crepe with fruit. The time, we also had a dinner in the hotel restaurant. This was also excellent (the five stars are very much earned). The service was friendly and efficient. We particularly liked the cosy atmosphere. Light Jazz music, comfy dining chairs. The location is also perfect: we could walk everywhere we wanted to go in max. 15 (museums, Old Town)

For the last few years I am visiting Sofitel Victoria in Warsaw almost every month on average, for a few days. Sometimes on business, sometimes personally. From my perspective, the location is one of the best there is in Warsaw, and it's worth mentioning that their beds are the most comfortable ones I have ever slept on in my life. Seriously, with some magic, after even just 6 hours of sleep it's enough to wake up well rested and ready to take on another day, but they're also good for taking shorter naps. In addition, the staff is preparing my rooms according to my (even not standard) requests, which is really great. Standard rooms in this hotel might not be considered as luxurious in comparison to some other in the world, but in general it surely is very decent and worth visiting.

My room in the Sofitel Warsaw was beautiful, comfortable and clean. I slept like a baby! It was near everything so I could step outside and walk. The best feature was the staff. I had a bad experience with delayed flights so I missed my dinner. I went to the breakfast buffet in the morning and, after explaining about my 48 hour flight nightmare (should have been 18 hours), the breakfast staff, Greg and Emily, brought me coffee to go and made sure I was treated like the only customer there. It continued like this each day. My suitcase was lost for 2 days so, Andrew, at the concierge's desk, being bilingual Polish/English made calls and took the calls for me at the airport lost and found to assure that the urgency of the situation was known. My suitcase was found and brought directly to my room by the staff. What a dream, what a luxury. I would definitely recommend this hotel

I remember Hotel Victoria form Intercontinental times. It was amazing property. Everything was truly 5 stars and oversized. Of course 30 years ago design standards were different, but the upscale decor matched the standard of time. Today, Sofitel is just another hotel with poor and outdated internal design, worn and neglected rooms, providing just basic satisfaction. It is hard to accept today, that in the same premium room I have found ripped and loose towel holders, broken hair dryer and leaking toilet flush. Really disappointing. The only fantastic thing in both rooms were incredibly comfortable beds. That has not changed since Intercontinental times. I will rather not come back.

Location was great and hotel staff very kind and helpful. Room was ecxellent, clean, luxury feel, bed was totally dream. Breakfest was stunning, fresh fruits, juices, and many other delights. I havent never been such a sassy and classy hotel.