Sofitel Warsaw Victoria 5성

고객 평점 (ALL 평가) 4.7/5 2,634 리뷰

호텔 추가 정보

  • Tailor-made meetings in the heart of Warsaw

  • Quality workout and luxurious relaxation

  • Exquisite wine & dine offer

  • Excellent breakfast

  • Concierge service

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

ALLSAFE 승인 호텔

호텔 위치

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Poland

GPS:52.240074, 21.013284

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

Our hotel has 368 comfortable and elegant rooms across five floors, including 76 Luxury rooms and 33 suites. Rooms feature an LCD TV, luxury MyBed bedding and free high-speed WIFI.

Take advantage of our Flight + Hotel offers

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고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  2,634 리뷰

TripAdvisor 평가  4.5/5  4,426 리뷰

Happy to be back after Covid! Excellent Hotel with Friendly Staff

트립어드바이저 평점 5.0/5

VictoriaBishop1973 Couples - TripAdvisor 인증 리뷰

This was my second time at this hotel. I was happy to see to be able to come again post-Covid. Our room was lovely with a lovely, big and very comfortable bed. The pool is lovely, and is a real bonus in the cold months. My husband and I enjoyed a swim before partaking of the wonderful breakfast on offer. The second morning was pancake day, so in addition to the very large selection of hot and cold breakfast options, I had a freshly made crepe with fruit. The time, we also had a dinner in the hotel restaurant. This was also excellent (the five stars are very much earned). The service was friendly and efficient. We particularly liked the cosy atmosphere. Light Jazz music, comfy dining chairs. The location is also perfect: we could walk everywhere we wanted to go in max. 15 (museums, Old Town)

Repeated visits over last few years

트립어드바이저 평점 5.0/5

562adrianf 비즈니스 - TripAdvisor 인증 리뷰

For the last few years I am visiting Sofitel Victoria in Warsaw almost every month on average, for a few days. Sometimes on business, sometimes personally. From my perspective, the location is one of the best there is in Warsaw, and it's worth mentioning that their beds are the most comfortable ones I have ever slept on in my life. Seriously, with some magic, after even just 6 hours of sleep it's enough to wake up well rested and ready to take on another day, but they're also good for taking shorter naps. In addition, the staff is preparing my rooms according to my (even not standard) requests, which is really great. Standard rooms in this hotel might not be considered as luxurious in comparison to some other in the world, but in general it surely is very decent and worth visiting.

Nothing was wrong with this hotel

트립어드바이저 평점 5.0/5

766vivianw Friends getaway - TripAdvisor 인증 리뷰

My room in the Sofitel Warsaw was beautiful, comfortable and clean. I slept like a baby! It was near everything so I could step outside and walk. The best feature was the staff. I had a bad experience with delayed flights so I missed my dinner. I went to the breakfast buffet in the morning and, after explaining about my 48 hour flight nightmare (should have been 18 hours), the breakfast staff, Greg and Emily, brought me coffee to go and made sure I was treated like the only customer there. It continued like this each day. My suitcase was lost for 2 days so, Andrew, at the concierge's desk, being bilingual Polish/English made calls and took the calls for me at the airport lost and found to assure that the urgency of the situation was known. My suitcase was found and brought directly to my room by the staff. What a dream, what a luxury. I would definitely recommend this hotel

Short stay after 31 years. More dissapointing than exciting.

트립어드바이저 평점 3.0/5

Castor1495 가족 - TripAdvisor 인증 리뷰

I remember Hotel Victoria form Intercontinental times. It was amazing property. Everything was truly 5 stars and oversized. Of course 30 years ago design standards were different, but the upscale decor matched the standard of time. Today, Sofitel is just another hotel with poor and outdated internal design, worn and neglected rooms, providing just basic satisfaction. It is hard to accept today, that in the same premium room I have found ripped and loose towel holders, broken hair dryer and leaking toilet flush. Really disappointing. The only fantastic thing in both rooms were incredibly comfortable beds. That has not changed since Intercontinental times. I will rather not come back.

Dear Guest, First of all I wish to thank you on behalf of the entire Sofitel Warsaw Victoria team for taking the time to give feedback following your recent stay with us. Please accept my sincerest apologies if the conditions of your stay have not meet your expectations. I am extremely sorry to read that your experience with us was not entirely satisfactory and that you felt disappointed with the room standard and hotel interiors. I wish to inform you that all of our rooms have been refurbished, and I can assure you that during your next stay with us you will be provided with the different room standard and design that better suits your taste, to ensure your satisfaction and comfort. Apart from bad impression we made on you, I am happy to read that you have also found some pleasant aspects of your stay, including the softness of our beds due to the MyBed Concept, thanks to which we may personalize our Guest's bedding. I truly hope that your previous experience with us will not discourage you to visit our hotel again and that we will have the opportunity to provide you with the high quality of service and accommodation that represents Sofitel. Respectfully, Małgorzata Lisowska Guest Relations Manager

Couples holiday.

트립어드바이저 평점 5.0/5

xlofcgt3uf Couples - TripAdvisor 인증 리뷰

Location was great and hotel staff very kind and helpful. Room was ecxellent, clean, luxury feel, bed was totally dream. Breakfest was stunning, fresh fruits, juices, and many other delights. I havent never been such a sassy and classy hotel.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,085 리뷰 9.5/10 위치
  • 1,298 리뷰 8.2/10 객실
  • 1,487 리뷰 8.8/10 서비스
  • 24 리뷰 8.4/10 인터넷 가격
  • 822 리뷰 9.1/10 조식
  • 694 리뷰 8.4/10 안락함
  • 404 리뷰 8.9/10 수영장
  • 320 리뷰 8.1/10 청결도

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