Hotel Mercure Wroclaw Centrum 4 نجوم

ملاحظة أراء العملاء 4.5/5 6,652 أراء

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Hotel Mercure Wroclaw Centrum
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الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
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  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
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  • الغسيل
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خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
الترفيه والأنشطة
  • مركز اللياقة (قريب) ادفع
  • مسار مخصص للركض (قريب)
خدمات الأعمال
  • غرف للاجتماعات15
  • المؤتمرات/ الاجتماعات
  • توفر خدمة النسخ/الطباعة

موقع الفندق

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 wroclaw
بولندا

الهاتف: +48713232700

الفاكس: (+48)71/3443681

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • Centrum Turystyki Biznesowej :  E pl. Dominikanski

  • Main Railway Station :  122 pl. Dominikanski

  • Centrum Turystyki Biznesowej :  2,4,10, pl. Dominikanski

  • Main Railway Station :  2,4,8,11,17 pl. Dominikanski

  • بالطائرة

    RUZYNE عند 200كم / 124.29 ميل

  • بالطائرة

    STRACHOWICE عند 12كم / 7.46 ميل

  • بالسيارة

    BIELANY عند 5كم / 3.11 ميل

  • بالقطار

    WROCLAW GLOWNY عند 1كم / 0.62 ميل

نظام تحديد المواقع العالمي (GPS):51.108999, 17.03957

الإقامات المتوفرة لدينا

Standard Room with a city view, Superior Room with a city view.

Classic room, newly renovated, double bed, city or cathedral view.

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 16 / 172 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Classic Room, two separate beds, city or cathedral view

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 16 / 172 sq ft
  • :المناظر إطلالة جانبية رائعة, إطلالة جانبية على المدينة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Classic Room, 1 double bed, sofa, city view

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 20 / 215 sq ft
  • :المناظر إطلالة جانبية رائعة, إطلالة جانبية على المدينة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Room - Newly renovated, 1 double bed, sofa, city/cathedral view

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 18 / 194 sq ft
  • :المناظر إطلالة جانبية رائعة, إطلالة جانبية على المدينة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products(...)

Privilege Room - Newly renovated, 1 double bed, sofa, city view

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 20 / 215 sq ft
  • :المناظر إطلالة جانبية على المدينة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products(...)

Family Room, city or cathedral view - queen-size bed, living room with sofa

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 40 / 431 sq ft
  • :المناظر إطلالة جانبية رائعة, إطلالة جانبية على المدينة *

هناً بتوافر الأماكن

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products(...)
الغرف

مطاعمنا وباراتنا

WINESTONE

نوع المطبخ: عالمي

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد
الغداء

WINESTONE

WINESTONE

الصورة غير التعاقدية

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد
الغداء

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 15

  • أقصى حجم: 614 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 600 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 300 أشخاص

تعرّف على المزيد

تقييمات نزلائنا لـ ‎
Hotel Mercure Wroclaw Centrum‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.5/5

6,652 أراء

tripadvisor

تقييم TripAdvisor 4.5/5

1,281 أراء

2021 شهادة الامتياز من موقع TripAdvisor
2021 شهادة تميّز

Good performance in the heart of Wrocław

ملاحظة Tripadvisor 5.0/5

Zygmunt Ł Business - 19/02/2020 تقييم TripAdvisor المعتمد

Good, nice, pleasant. Fantastic staff creating one star more over the official rating. Room big, comfortable, refreshed, equipped in all what you need for the 1-2 days stay. Worth to try, hard to be disappointed here!

Dear Mr. Zygmunt, Thank you very much for sharing your opinion regarding the stay at Mercure Wrocław Centrum. We are delighted to see that our staff contributes to your positive experience.Feedback like this one is always a source of pride and motivation for the whole staff. We are glad to see accommodation met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Noisy, smelly and unresponsive

ملاحظة Tripadvisor 2.0/5

Alfredo S Business - 26/11/2019 تقييم TripAdvisor المعتمد

The room was not well insulated acoustically and I woke several times with noise from room 313. My room smelled freshly pained and I got a throat inflammation because of that. I complained and got the answer that my room would be changed. When I returned nothing had happened. My TV stopped suddenly and I tried to call reception three times. Call was disconnected and I had to dress again, come to the reception and ask assistance. No excuses and a technician fixed it. Hotel is well located and breakfast was good.

Dear Guest, Thank you very much for sharing your feedback. We are very sorry to hear that your stay did not meet your expectations. We always do our best to give guests the best possible experience. We would like to ask you to share more details about your stay and reservation so we can know when and why exactly it happened. Could you please contact us directly via email h3374-fo1@accor.com ? We hope you will give us another chance to give you nest possible experience and we will see you again in our hotel. Best regards, Wojciech Kawulka - Guest Experience Manager

Our stay at the Mercure hotel

ملاحظة Tripadvisor 5.0/5

Dr. Angie C Family - 19/08/2019 تقييم TripAdvisor المعتمد

I would definitely recommend this hotel and can’t wait to return! The young man at the reception gave us a very warm welcome the minute we arrived at the hotel late evening and immediately upgraded our room since I’m a very light sleeper.. He was very helpful and efficient in booking taxis for trips we needed and also organized a small birthday treat for my 12 year old son...... greeting him with a birthday cake and a Minecraft themed gift box and other souvenirs at breakfast that very morning. The restaurant manager was also very patient and courteous. Since my son has a severe allergy to sesame we felt safe with their excellent service... Food was amazing too! Rooms very modern and very clean. The nespresso machine in the room was an added bonus. All the employees were polite and helpful.Overall superb experience!

Dear Dr. Angie C, Thank you very much for sharing your feedback. We are happy to hear that you appreciated our effort. We always do everything we can to surprise our guests and give them the best possible experience + memories. It is great that you enjoyed the gifts which we prepared for you. We really hope to see you again during your next trips to Poland, Best regards, Wojciech Kawulka - Guest Experience Manager

Pleasant stay!

ملاحظة Tripadvisor 5.0/5

Zygmunt Ł Business - 12/08/2019 تقييم TripAdvisor المعتمد

I like the place, the people there. One of my favorite hotels ever. Come there and stay- it's enough to feel exceptional. Check in very fast and in friendly atmosphere, staff- great and professional. I can recommend Winestone restaurant with fantastic service, great sort of vines and good food. Rooms in that hotel are renovated, well equipped. With that strategic localization I think it's really great choice for Wrocław.

Dear Zygmunt, WOW! Thank you very much for such positive feedback. It is always a pleasure for us to see you in Wrocław and enjoy it together with you. We are proud that every time we give you the best experience. See you next time ! Best regards, Wojciech Kawulka - Guest Experience Manager

Weekend away

ملاحظة Tripadvisor 5.0/5

Dawnie444_11 Couples - 04/08/2019 تقييم TripAdvisor المعتمد

Lovely hotel, situated exactly where we wanted it to be. The man on reception wasn’t great, he left us to wander of to find the lifts with no directions given, we should have asked, but he should have told us! Bar that can’t complain at all. We didn’t eat in the hotel but the bar did look nice.

Dear Dawnie444_11, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw! We always do our best to give guest the best possible memories. Thanks for sharing your feedback also on behaviour of our employee, we will put more effort into training to avoid such situations in the future. We hope to see you soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Good hotel in city senter

ملاحظة Tripadvisor 4.0/5

Konrad B Business - 03/08/2019 تقييم TripAdvisor المعتمد

The hotel Mercure Wroclaw Centrum is located near one of main streets but in the close proximity of the Old Town and the Cathedral Island. Rooms are well equipped and comfortable. Breakfast tasty and in nice variety.

Dear Konrad B, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We are proud that all of us made such good impression on you. We hope to see you again very soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Nice business stay

ملاحظة Tripadvisor 5.0/5

Seaside42224821831 Business - 29/07/2019 تقييم TripAdvisor المعتمد

It is a nice and clean hotel, well designed and modern, the staff was very friendly, the hotel is well located close to the old town of wroclaw. for me personally there is only a fitness room missing.

Dear Seaside42224821831, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We are proud that all of us made such good impression on you. We hope to see you again very soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Renovated comfortable room

ملاحظة Tripadvisor 5.0/5

sp_tripfan Family - 26/07/2019 تقييم TripAdvisor المعتمد

We had a very good experience, mainly because we received upgrade to 'privileged' room which was renovated in 2019. Room and bathroom were comfortable, A/C worked well hence inability to open fixed windows to allow some air wasn't a problem. Breakfast offer copious and diverse. The only drawback is expensive parking (60PLN) in shopping mall garage.(same building).

Dear sp_tripfan, Thank you very much for sharing your feedback. We are super happy to hear that you appreciated our effort and enjoyed the whole stay. It is great that our privilege room met your expectations and you liked the upgrade. Because of our location we do share the parking with the shopping mall. Thank you for sharing such positive review and we hope to see you again at our place. Best regards, Wojciech Kawulka - Guest Experience Manager

Holiday wroclaw

ملاحظة Tripadvisor 4.0/5

Katweazel Couples - 27/06/2019 تقييم TripAdvisor المعتمد

Nice hotel 15min from train station.tram 8 9 or 11 from station around 5 min.rooms small side but ok.aircon is not so good.easy walk to main centre around 10min.overall it was fine.staff are friendly and speak english.

Dear Katweazel, We are very happy to hear that you appreciated your stay. We always do our best to give guests the best possible experience and create unforgettable memories. We hope to see you soon again in our city of dwarfs :) Best regards, Wojciech Kawulka - Guest Experience Manager

Great Hotel

ملاحظة Tripadvisor 5.0/5

Curious665273 Friends getaway - 07/06/2019 تقييم TripAdvisor المعتمد

The hotel is very central and allows guests to make the most of beautiful Wroclaw. It was very comfortable and the staff were very helpful. Happy to recommend it. The views from the balcony on the fifth floor were a bonus.

Dear Curious665273, Thank you very much for sharing such positive feedback. We are very happy to hear that you appreciated your stay and everything met your expectations. We always do our best to create the best possible experience and memories. See you next time while you are in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

A pleasant stay!

ملاحظة Tripadvisor 4.0/5

gabrielpB5332HI Family - 07/05/2019 تقييم TripAdvisor المعتمد

It was a pleasant stay. One thing: windows cannot open, so no fresh air could be provided. This is a minus! I do not understand why architects and owners allow this, when you might want to refresh the room air from time to time?

Dear gabrielpB5332HI, Thank you very much for sharing your feedback. We are happy that you appreciated your stay. We are very sorry to hear about your inconveniences regarding the windows, unfortunately it is how the hotel was built but we do our best to create the best possible experience to our guest and create the possibility for them to experience the true polish hospitality. We hope to see you again during your future stays. Best regards, Wojciech Kawulka - Guest Experience Manager

A great hotel to explore Wroclaw from

ملاحظة Tripadvisor 4.0/5

Magda0792 Business - 02/05/2019 تقييم TripAdvisor المعتمد

A friendly and very well located hotel. I had a nice large, recently refurbished room with a modern bathroom, clean and pleasnatly designed Everything worked well and staff were very helpful and well informed. You can walk to most Wroclaw sights from it, and there is plenty to see. There is also a good shapping centre just round the corner if you need it. I am already planning another stay there - a long weekend with my husband.

Dear Magda0792, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and that everything met your expectations. We always do our best to give the best possible experience and show the true polish hospitality :) We hope to see you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Wonderful Mercure in the heart of Wroclaw

ملاحظة Tripadvisor 5.0/5

anddre2018 Business - 15/04/2019 تقييم TripAdvisor المعتمد

Nice hotel near to Old Town. First in my life I was a guest of the day and it was very exciting! Room was upgraded to big apartment with different kind of presents:) Many thanks to all personal of the hotel. I felt like I'm most expectable guest.

Dear anddre2018, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and everything met your expectations. We love to surprise our guests, we are amazed that you felt such positive vibe in our hotel. See you next time! Best regards, Wojciech Kawulka - Guest Experience Manager

Pleasant stay- warm atmosphere!

ملاحظة Tripadvisor 5.0/5

Zygmunt Ł Business - 15/04/2019 تقييم TripAdvisor المعتمد

As usual- great stay in good atmosphere. The staff professional, friendly, personalizes the guest. Restaurant and menu worth to try. The room OK, especially new, renovated ones on the good 4-star level with enough space.

Dear Zygmunt Ł., Thank you very much for sharing your feedback. We are joyful to hear that you appreciated your stay. We always do our best and it is a huuge amount of motivation for us to hear such positive from a loyal guest. See you next time! Best regards, Wojciech Kawulka - Guest Experience Manager

As expected, hight Mercure standard

ملاحظة Tripadvisor 4.0/5

Michał M Family - 23/01/2019 تقييم TripAdvisor المعتمد

Pros:- hard to beat location- great staff- very good breakfast- the PRIVILEGE rooms are worth recommendingCons:- the directions from the parking lot to the hotel entrance could be a LOT better- lack of pool/sauna area- the mattress makes a bit too much noise

Dear Michal, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and had such good time. It is great that you appreciated breakfast - the most important meal of the day - and pros of our location. Thank you for sharing your comments about parking entrance - this kind of opinion is very useful for us. We hope to see you soon in Wroclaw, our beautiful city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Excellent New Year

ملاحظة Tripadvisor 5.0/5

854vasylp Family - 06/01/2019 تقييم TripAdvisor المعتمد

Good location. Everything is reachable in 5-10 minutes - Rynek, Most Tumski, Shopping Center, Parks, Public transport. Very nice Vine restraunt to have a wineglass of good vine. Rooms are clean, reception and all staff are polite. Recommend.

Dear 854vasylp, Thank you for sharing your feedback. We are happy to hear such positive opinion. That is great that you appreciated the celebration of new year`s eve with us. We hope to see you again in 2019 during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Nice Stay

ملاحظة Tripadvisor 5.0/5

OscarJunyent Family - 20/08/2018 تقييم TripAdvisor المعتمد

Good hotel with perfect situation and very nice staff. We are 2 adults and 2 kids and we did a reservation on a Suite Executive. Room is great for us as we could have separate spaces for kids and adults and my family enjoy a lot. Customer experience was amazing, special mention to Wojtek in the reception staff that set up for us a really custom welcome pack!

Dear Oscar J, Thank you very much for sharing your opinion about stay in our hotel. We are super happy that you and your family enjoyed time which you spent with us in Wroclaw. This is great that you liked our rooms and facilities. Thank you also for mentioning me personally, It was a pleasure to prepare this special welcome, I am very happy that you liked it. We hope to see you again in beautiful Wroclaw to have a chance to surprise you once again :) Best regards, Wojciech Kawulka - Guest Experience Manager

MERCURE stay

ملاحظة Tripadvisor 4.0/5

Kdobrzynski Couples - 13/08/2018 تقييم TripAdvisor المعتمد

Excelent location to walk and sightseeing center of Wrocław.Despite aplacement in shopping Mall building it was quiet.Rooms should be a bit renovated but services were excellent. Breakfasts were OK as for 3 days stay.

Dear Kdobrzynski, Thank you very much for sharing your opinion about stay in our hotel. We are very happy that you enjoyed time which you spent with us in Wrocław. It is great to receive so much of positive feedback - this is the best kind of motivation. We hope to see you again in the future, Best regards, Wojciech Kawulka - Guest Experience Manager

travel

ملاحظة Tripadvisor 5.0/5

דוד מ Family - 11/08/2018 تقييم TripAdvisor المعتمد

ther are 10 peopleat the hotel it was very plesant.excellent location Excellent food and service. the room good add the service ( ANA) Great thanks to the reception expecially to YVONA They are in many hotelsof accor this is the best

Dear marton1946, Thank you very much for sharing your feedback about stay in Mercure Wrocław Centrum. We are very happy to hear that your stay met your expectations. This kind of feedback is the best possible motivation for us, this is great to hear such positive words. We hope to see you again during your next trips to Wrocław, this city for sure have some secrets which you can still discover. Best regards, Wojciech Kawulka - Guest Experience Manager

Great Stay!

ملاحظة Tripadvisor 5.0/5

Bruce W Solo travel - 01/06/2018 تقييم TripAdvisor المعتمد

While all of the staff members at this hotel are good, I was especially impressed by Barbara at the front desk. She was extremely friendly, helpful, and enthusiastic - she went above and beyond to make sure I had a great stay. The hotel was very nice, and the location is great - just a short distance from Old Town, and next door to a large, modern shopping mall. The tram stop is right in front of the hotel.

Dear Bruce W, Thank you very much for sharing your opinion. We are very happy that the service we provide met your expectations. The positive words about our staff are very motivating. I will share your opinion with Barbara, I have to agree with you - she is absolutely amazing every day! Thank you very much for choosing our hotel, we would love to see you here again, Wrocław is beautiful in every part of the year. Best regards, Wojciech - Guest relations manager

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