Hotel Novotel Krakow Centrum 4 gwiazdki

Miła obsługa, zwłaszcza na śniadaniach. Smaczne posiłki-duży wybór warzyw i soków. Basen -to duży plus. Wygodne, duże łóżka.

Przede wszystkim w oczy rzuca się bardzo duża serdeczność i uprzejmość wszystkich pracowników. Nie jest to wymuszone czy sztuczne, tylko naturalne i sprawia to bardzo pozytywne wrażenie.

Hotel naprawdę godny polecenia. Pokoje czyste i zadbane, wszystko dopracowane do końca. Przemiła obsługa, która zawsze chętnie udziela informacji i dba o klienta. Kolejny plus bardzo wygodne łóżka, naprawdę polecam szczególnie osobą z dziećmi ( z basenu były zachwycone ). :)

Byłem miło zaskoczony tak Fantastycznym personelem. Pierwszy raz taki spotkałem w Novotelu. Bez łaski i marudzenia

Bardzo zimno i brudno na basenie. Z dzieckiem w dniu powrotu od razu do lekarza pojechaliśmy. Pokój niby wyższej klasy ale uważam że nie. Brudno w pokoju. Brak super placu zabaw dla dzieci.

wszystko ok :)

Jacuzzi out of order in the spa. Warm dishes in the breakfast buffet were too low in temperature, and the cold dishes were almost room temperature. Super strong detergent smell in the elevator one morning. Personnell nice and amicable, especially in the restaurant. Food there in the evening was good. Alone the starters were big enough to satisfy our appetite.

Excellent stay, modern hotel, wel situated with underground parking, comfortable privilege rooms with desk to work, good wifi, spacious room, comfortable bed and bathroom, good breakfast. Only too cold in restaurant, and bit slow service. Very friendly staff, specially Michael (trainee) at reception. One of the best personal services i ever got. He deserves a star !

I was particularly impressed by the friendliness of the staff and their willingness to help in any way possible. The breakfast was excellent. Cracow is not a cheap city, so all in all I was very happy I stayed in Novotel Krakow Central

I have stayed in many of the 4 star hotels in Krakow and I believe the Novotel Krakow Centrum is the best. It is doubtful if you could beat it for friendliness of staff, bedroom comfort, breakfast and location.

I was there with a group and spent 3 nights in this upscale mid-range hotel and can recommend a stay for all ages. Very nice, well equipped, spacious rooms. The hotel is located directly on the Vistula River and the shipping points as well as the old town with the many restaurants and Baar and the famous Wawel Hill. The indoor pool with fitness center invite you to relax and unwind. The staff is mostly very friendly, but in the breakfast room is urgently missing the necessary staff!

Really enjoyed our 3 night stay in the Novotel and made feel very welcome to Krakow,Staff were so friendly and helpful with Tours etc.Unfortunately we found the pool very cold and hot tub empty and not in use,a little disappointing after our tiring day at the Salt Mines.Overall we would recommend this Hotel which is very central to everything.

All of the staff made us feel very welcome and we were very happy with all the facilities. Our room was large,quiet and comfortable with views of Wawel Castle. It was great to be able to use the pool, hot tub and sauna to relax after a full day of sightseeing. Very good selection of food at breakfast and we enjoyed eating in the restaurant a couple of times. Location is close to the river and a short walk to the main square.

I have stayed here twice so far and there will be a third time. This hotel is modern and well kept. The location could not be much better with the price. Service is also good and the only thing I can complain about is the restaurant menu. It is very heavy for a woman. Basicly you have to eat salad.

Friendly staff with nice lounge area, rooms as well as rest of property was clean and well maintained. It was Hot while we were in Krakow and the air conditioning unit had a hard time keeping up. all in all an enjoyable experience