Mercure Лиссабон 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 209

Mercure Лиссабон - Image 1
Mercure Лиссабон - Image 2
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Mercure Лиссабон - Image 4
AV JOSE MALHOA 23, 1099-051 ЛИССАБОН, Португалия

Описание

Особенности отеля

  • Сертификаты AllSafe и Clean&Safe. Бесплатная дистанционная консультация врача

  • Множество ресторанов и остановок общественного транспорта неподалеку от отеля

  • Бассейн с панорамным видом, доступный в любое время года.

  • Поблизости находятся зоопарк, музей Гюльбенкяна и ТЦ El Corte Inglês

  • 5 конференц-зала

Наши номера

Расположение отеля

Mercure Лиссабон

AV JOSE MALHOA 23
1099-051 ЛИССАБОН
Португалия

GPS:38.737657, -9.165859

Телефон
+351 21 720 8000

Звонки по стационарной
сети внутри страны

Факс +351 21 720 8089

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.3/5  Отзывов: 1 209

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 758

Go to Corinthia across the St instead

Примечание: Tripadvisor 1.0/5

angelmL477BE Реальные отзывы TripAdvisor

terribly unhelpful front desk/customer service. Just bcs i booked on booking.com could not help me add a night on a 4 room booking and then took advantage of a mistake to charge an extra night. money guzzlers and overall cuatomer service seems to be lacking. Also jot provided the bed that was pirchased in the reservation.

Dear Mr. Angel Mendonza, Thank you for bringing this matter to our attention We would like to clarify that your reservation was made with a prepaid rate, which unfortunately cannot be modified. As you were informed, we are unable to change reservations made through Booking.com, and any adjustments must be done directly via their platform. To extend your initial reservation, we suggested making an additional booking through Booking.com. We value your feedback and are committed to improving our customer service. We hope to have the opportunity to serve you better in the future.+ Regards, Paulo Castro

Calm place to stay

Примечание: Tripadvisor 5.0/5

Levente S Реальные отзывы TripAdvisor

Well located, kind staff and great rooms. I've stayed there for 4 nights. It was in January in 2024 (sorry for the late review). The breakfast room is pretty small, but the variety of the foods is wide. I've always had a good breakfast. I stayed in a standard room. I had no issues at all. The receptionists gave me pretty good suggestions were to go in the city.

Dear Guest Thank you so much for your kind words and for taking the time to share your experience with us, even though it has been a while since your stay in January 2024. We are delighted to hear that you found our location convenient, our staff kind, and our rooms to your satisfaction. We appreciate your feedback regarding the breakfast room and are pleased that the variety of foods met your expectations. Your positive remarks about our receptionists and their suggestions for exploring the city mean a lot to us. We hope to have the pleasure of welcoming you back in the future. Kind regards, Paulo Castro

Good breakfast

Примечание: Tripadvisor 3.0/5

Reijo H Реальные отзывы TripAdvisor

Average hotel. I had a standard room on the third floor. Good service. Good breakfast. Poor soundproofing in the rooms (aircraft noise and traffic noise). The bathroom door did not close. The hotel has good metro connections to the city center (the nearest metro station is Jardim Zoologico about 400 m). Poor metro station. Elevators and escalators are out of order, like many other metro stations in Lisbon.

Dear Customer, Thank you very much for sharing your experience with us. We appreciate your positive comments regarding our service, breakfast, and the metro connections to the city center. We apologize for the inconveniences you encountered during your stay, particularly the soundproofing issues in your room and the bathroom door that did not close properly. We have taken note of these issues for future improvements. We also appreciate your feedback on the Jardim Zoologico metro station. Although we do not have control over the conditions of the metro stations, we will do our best to inform the relevant authorities. We hope to welcome you again in the future and provide you with an even better experience. Best regards, Paulo Castro

They dont care about your stay

Примечание: Tripadvisor 1.0/5

Tester T Деловые путешественники - Реальные отзывы TripAdvisor

Did accidentally non refundable booking. Missed the date, same moment reached hotel to fix the date or cancel so I could rebooked. Was told that they dont care and thats a policy. I reached two different customer care agents - same answer. That was my second and last attempt to stay at their chain.

Sorry to have to give this score for the hotel, but our experience of Lisbon was its the rip-off pits

Примечание: Tripadvisor 1.0/5

StevenE1713 Couples - Реальные отзывы TripAdvisor

We found the hotel to be good. The room and staff were good. If you have to go to Lisbon, we would recommend this hotel. Lisbon itself is another matter. The place seems to be stuffed with crooks looking to rip off tourists. We have travelled far and wide and seen many tricks, but Lisbon is the gutter. Perhaps the hotels in Lisbon could do something with the public authorities to make it a safe place for tourists to visit. Lisbon is awful to visit for people with mobility disabilities too.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 455 Отзывов 8/10 Расположение
  • 654 Отзывов 6.2/10 Номер
  • 696 Отзывов 9/10 Сервис
  • 19 Отзывов 6.9/10 Интернет
  • 331 Отзывов 7.7/10 Завтрак
  • 254 Отзывов 6.3/10 Чистота
  • 201 Отзывов 7.3/10 Бассейн
  • 164 Отзывов 4.6/10 Атмосфера

В сотрудничестве с Trustyou

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