Hotel Novotel Berlin Mitte 4 estrelas

I have with great pleasure visited Novotel Berlin Mitte several times but this time my saty was very disappoiunting. Low service level - that roome aren't cleaned cannot be due to Corona - it should rather be the opposite , disengaged staff and banalities such as coffee7tea in the rooom was not present.

Stayed here for 4 nights with family. The hotel is at a great location in central Berlin (closest underground stop is a few hundred meters away). It is close to a lot of historical sites so easy to get around on foot if you like. The hotel has a kids corner which was fantastic as we had a 7 year old. The room was ok, a bit dated but the biggest challenge for me was lack of management. So, 4/4 days, the food at breakfast kept running out with no one watching. People had to remind staff who at times shrugged shoulders or were helpful. The start of the day was ruined every single day as you had to wait for real long or make do with items left over. After the 3rd day, I sent a note to hotel management who till date (abt a week now) haven’t acknowledged which seems to suggest that it is a regular phenomenon. I mentioned at checkout and they said,yes, we just read your email - no remorse though! Took away two stars for poor experience and apathy from management from an otherwise great hotel.

The hotel is in a great place, almost all museums are in the vicinity, and other attractions are in the streets below. The rooms are beautiful, modern, comfortable (especially the bed). Staff polite and friendly, especially the reception Mrs. Claudia Evgenia and Mr.Ch.Klein. The garage is 19 euros. Nearby is a musical store on four floors, has everything a musician could want.

The hotel is well-run and in a very good location, just a few minutes from bus routes and the U2 metro line. Internet very good and easy to use and the freindly staff rounds up a good experience. I can recommend this hotel.

Generally the staff members were nice, only one in check in was tired, there is a lady that is look like Asian who is excellent brilliant, however cleaning was quite bad, they just don’t fix my bed daily and the room was not cleaned daily eventhough I asked for doing

Good but exepensive parKing, near center Berlin Mitte, excellent breakfast I certify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

it was my third time at this hotel. There is very good public transport close to the hotel, and the center of Alexanderplatz is within walking distance .The breakfast is quite varied. The staff were very friendly. In conclusion, the ratio of price to value is fair.

I’m an Accor Platinum member since years and I have to say this has not been a good experience. They gave me a room for handicapped with a bad smell, even with poor fornitures and no espresso machine, no slippers. The dinner menu is really limited and the espresso coffee in the breakfast is bad.

Close to the Berliner Dom and nice restaurants area. Quietsand comfortable rooms for a couple stay and also families. Breakfast is quite expensive for adults and quite cheap for kids Personal form reception was no so friendly at check in, but very friendly at check out....

Location is the main highlight for this hotel. The rooms are pretty standard fare for a Novotel. Dining options were quite OK but there is basically zero recognition for Accor Platinum members at this hotel (seemingly a problem for all Accor properties in Germany). Based on the lack of recognition/benefits for Accor members I would not stay at any Novotel in Germany again.

Everything was super! We had an excellent stay at this very Central located hotel. Easy to park was key for us. The price was fantastic, the rooms great and the service beyond what we could have hoped for. The breakfast was also very good!

The hotel is very central. It is 15 mins away from Alexander Platz by foot, Public transport is very efficient and is 2 mins away from the hotel. The best way to explore Berlin is by bike though. The breakfast was great, It had different selections. The room and the shower were very clean. Highly recommend this hotel.

All the staff a very helpful and friendly. They do there best to help you. Rooms are clean and beds are comfortable. The hotel is in the city centre and easy to get around via the near by bus routes and underground trains. Would definitely stay here again.

Overall a pleasant stay. I’ve been in room 314 which is adapted for disabled people, which has been ok but the shower curtain was dirty and the the upper shower holder is placed so high that I’m not sure what’s the logic. Had to order iron two mornings as there’s non in the room.

The summary says it all: that was our experience when staying 4 nights. Maybe add a great "Sex on the Beach" cocktail at the bar :-) Our room was facing the courtyard, where noise of people talking (maybe from neighbouring apartments) becomes amplified and the 'view' is nondescript: ask for an outward facing room!