Novotel Cusco 4 stars

Name: Hotel in Cusco for an amazing experience | Novotel - ALL
Address: Calle San Augustin 239 -, CUSCO, 08002, PE
Telephone: +5184581033
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 240 reviews

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53 53 photos/video

Calle San Augustin 239 -, 08002 CUSCO, Peru

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Novotel Cusco

Hotel that makes every moment matter

Looking for a hotel in Cusco? Novotel Cusco has a charming colonial atmosphere with modern touches, offering an incredible experience to your stay. The rooms are spacious and have free WIFI. At Yaku Wasi Bar Restaurant, enjoy our international cuisine and a fun happy hour at the bar, featuring a pisco sour preparation show, a tasty local cocktail. Make the most of your stay at Novotel Cusco by exploring the City of the Incas, its history and culture.

Novotel Cusco is just three blocks from the Historic Center, a UNESCO World Heritage Site. Also admire the Plaza de Armas and Cusco Cathedral, and visit the Sacsayhuamán ruins, just a 12-minute walk from the hotel. The hotel in Cusco offers easy access to Machu Picchu, the Inca city in the Andes Mountains preserved to this day. It's a must-see, along with visiting the towns of Ollantaytambo, Urubamba, Maras, Moray, and others surrounding the Sacred Valley.

Don't know where to stay in Cusco? Novotel Cusco offers easy access to any point in the city. In addition, beautiful architecture that preserves the history of the place adds comfort and modernity to your stay. Make your reservation.

Welcome to Novotel Cusco! Here you'll enjoy a prime location just 5 minutes from Cusco's Plaza de Armas. This gives you easy access to the city's main tourist attractions, making it ideal for those who want to enjoy the city to the fullest.

Wilma Wilma Zuñiga, Hotel Management

Hotel extras

Two children aged 16 and under can stay free of charge when sharing a room with their parents.
Novotel Cusco is just 5 minutes from downtown Cusco
Enjoy the hotel's textile painting exhibition.
6-minute drive to San Pedro Market.
20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Room

Colonial Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Colonial family duplex room

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Twin bed(s) and 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Colonial Room with 2 Single Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Accessible room

See availabilities

Room

Colonial Room with 1 Double Bed

1 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Standard Room with 1 Double Bed and Sofa Bed

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Standard Room with 2 Single Beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)
Accessible room

See availabilities

Room

Colonial Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Colonial family duplex room

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Twin bed(s) and 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Colonial Room with 2 Single Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Accessible room

See availabilities

Room

Colonial Room with 1 Double Bed

1 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Standard Room with 1 Double Bed and Sofa Bed

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Standard Room with 2 Single Beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)
Accessible room

See availabilities

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

+51 84 581033

+51 84 581034

Railway station
Bus stop

SAN PEDRO TRAIN STATION

Railway station

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

TERMINAL TERRESTRE

Bus stop

Access: 1.5 km / 0.93 mi 50 min walk / 20 min drive

PUNO TRAIN STATION

Railway station

Access: 6 km / 3.73 mi 25 min walk / 15 min drive

MACHU PICCHU TRAIN STATION

Railway station

Access: 6 km / 3.73 mi 15 min walk / 8 min drive

PLAZA DE ARMAS

Historic monument

Access: 150 m / 0.09 mi 5 min walk / 2 min drive

MUSEU ARTE PRE COLOMBIANA

Museums

Access: 200 m / 0.12 mi 5 min walk / 2 min drive

KORICANCHA

Historic monument

Access: 250 m / 0.16 mi 7 min walk / 5 min drive

MUSEU INCA

Museums

Access: 250 m / 0.16 mi 7 min walk / 5 min drive

MUSEU DE ARTE CONTEMPORANEA

Museums

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

SAQSAYHUAMAN

Historic monument

Access: 1 km / 0.62 mi 40 min walk / 20 min drive

POVOADO DE CHINCHERO

Historic monument

Access: 28 km / 17.4 mi 1 hrs drive

POVOADO DE PISAQ

Historic monument

Access: 32 km / 19.89 mi 45 min drive

POVOADO OLLANTAYTAMBO

Historic monument

Access: 57 km / 35.42 mi 1 hrs 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wi-Fi
Breakfast
Bar
100% Non Smoking Property
Room service

DESAYUNADOR 365

The 365 breakfast room turns a simple breakfast into a unique experience. Besides the food, enjoy an exclusive atmosphere: a sixteenth-century mansion. Open and ready to welcome guests from 7 a.m.

365

Taste the best international cuisine, prepared in a unique way at Restaurante 365. You can also take in the elegant and cozy atmosphere while enjoying a complimentary coca mate. Open for lunch and dinner.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 240 reviews

Emile V. V. H. Couples - 6/13/2026 Confirmed reviews ALL

Dear Emile, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wilma Zuñiga Gerente General Novotel Cusco

Shinobu K. Families - 6/12/2026 Confirmed reviews ALL

I wish not to be published. I would like to mention one disappointment at the hotel restaurant. One menu item had no price written and others have prices in soles. When we asked the price, the servant told 55. Since everything is in soles, we assumed it was in soles and we ordered it. Later when we were leaving, we found out the price was not in soles but in USD. The waitress told us only 55 without the unit but they charged us different price in soles. No apologies were given. Whey no price listed on the menu? Other thing is that only one bath tower was provided on the last day. After we asked the front desk, the housekeeper brought it.

Dear Shinobu, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wilma Zuñiga Gerente General Novotel Cusco

Mitra N. Solo - 6/10/2026 Confirmed reviews ALL

Dear Mitra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wilma Zuñiga Gerente General Novotel Cusco

Peter W. Couples - 5/26/2026 Confirmed reviews ALL

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wilma Zuñiga Gerente General Novotel Cusco

Jorge Couples - 5/7/2026 Confirmed reviews ALL

The location of the hotel is perfect to explore the historic centre of Cusco, however the check-in experience was not very smooth. We arrived early so understandably they told us our room was not ready and to please come back in a few hours. When we came back at the time they told us to come, instead of telling us that the room was still not ready or giving us some other room, they said it’d only take a few minutes, we had to wait for more than 40 minutes, they hadn’t even started preparing our room at all.

Dear Jorge, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wilma Zuñiga Gerente General Novotel Cusco

Web-users rating

Other web-users rate our hotel

321 reviews 9.8/10 Location
327 reviews 6.9/10 Room
426 reviews 9.1/10 Service
17 reviews 8.6/10 WiFi
191 reviews 8.3/10 Amenities
162 reviews 9.1/10 Breakfast
88 reviews 8.7/10 Cleanliness
63 reviews 6/10 Value

50 reviews 9.8/10 Location
43 reviews 6.5/10 Room
65 reviews 9/10 Service
23 reviews 8.2/10 Amenities
22 reviews 9.2/10 Breakfast
19 reviews 8.7/10 Cleanliness

20 reviews 9.8/10 Location
27 reviews 6.3/10 Room
48 reviews 9.1/10 Service
14 reviews 7.8/10 Vibe
12 reviews 8/10 Amenities
10 reviews 9.2/10 Breakfast

8 reviews 9.8/10 Location
10 reviews 6/10 Room
9 reviews 9.2/10 Service
5 reviews 8.4/10 Amenities
5 reviews 8/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Cusco, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Cusco regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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