ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 4.1/5 1,250 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE Certified.

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,250 reviews

TripAdvisor Rating  3.5/5  882 reviews

pleasant stay

Customer review rating 3.5/5

Al Business - Confirmed reviews ALL

Unfortunately, a huge storm hit Newcastle and the roof collapsed in the restaurant/kitchen so no in-house food. I was helped with organizing uber eats.

Well located, sneaky parking cost of $25 per night

Customer review rating 2.0/5

Kate Couples - Confirmed reviews ALL

Place is old but good location. Got hit with a sneaky $25 per night parking cost on arrival. Only booked because it was the cheapest other than a pub however adding in the $50 gouge probably isn't the cheapest or worth it.

Great location, room smelt

Customer review rating 2.5/5

Brodie W. Business - Confirmed reviews ALL

Room was very outdated and smelt like a sewer.

Head Chef Rebecca fantastic.

TripAdvisor rating 4.0/5

Michael S TripAdvisor review

When we arrived there we people everywhere cleaning up after heavy rain had flooded the foyer and restaurant area. A lady who was mopping and cleaning greeted us with a big smile. We thought she was the cleaner. Turns out she was the head Chef ( Rebecca) and was fantastic helping us. My wife is in a wheelchair and Bec organised with the staff to have us upgraded to a disabled room. She then helped me bring our luggage into the room. The staff we fantastic, breakfast was great. The room was great except that the bed was too high. Only negative was the parking fee of $25 per night. One month ago it was $15. After discussions with staff, the second night fee was waved. Overall really happy with our 2 night stay and a big thank you to Rebecca who we felt went above and beyond to make our stay enjoyable.

You Get What You Pay For

Customer review rating 2.5/5

Scott Business - Confirmed reviews ALL

This is the most economical accommodation in Newcastle, that's close to light rail and has parking, although that has gone up $10 to $25 a night. I've tried the breakfast buffet a couple of times when it was included in the price and it's awful. There's no way I'd pay for it. The housekeeping service is rudimentary, with a very basic half attempt at making the bed.

Dear Scott C., Thank you for sharing your feedback with us. We appreciate your comments regarding our convenient location and parking facilities. We understand your concerns about the increase in parking fees, and please know that we regularly review our pricing to remain competitive while ensuring the quality and security of our parking facilities. We are sorry to hear that you were disappointed with the breakfast buffet and the housekeeping service. Your feedback is valuable to us, and we will address these issues with our food and beverage team and housekeeping staff to make improvements. We strive to provide a comfortable stay for all our guests, and we regret that we fell short of your expectations on this occasion. We hope that you will consider staying with us again so we can have the opportunity to provide you with a better experience. If you would like to discuss your stay further or provide more detailed feedback, please feel free to contact us directly. Sincerely, Zain Ali General Manager Ibis Newcastle

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Other web-users rate our hotel

  • 605 reviews 8.8/10 Location
  • 986 reviews 5.8/10 Room
  • 851 reviews 8.8/10 Service
  • 11 reviews 5.8/10 WiFi
  • 496 reviews 5/10 Comfort
  • 479 reviews 5/10 Cleanliness
  • 267 reviews 6.2/10 Value
  • 200 reviews 6.9/10 Breakfast

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