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Novotel Sevilla Hotel 4 stars

Customer review rating 4.4/5 6,931 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Sevilla
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+ 24 Services
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Room 1

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Hotel extras

  • Completely refurbished in 2018

  • 15 min. walk to historic center, 10 min. to AVE station, 50m to airport bus

  • Buffet breakfast assisted by security protocol

  • Hotel certified ALLSAFE by SGS

  • Free medical teleassistance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Small pets are accepted at an additional cost. Max 2 per roomPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Seasonal swimming pool
  • Fitness centre
  • Babysitting on requestPaying
  • Golf course 18 holes (Nearby)Paying
  • Clay tennis court (Nearby)
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Sevilla

Avenida Eduardo Dato 71
Nº R.T.A. H/SE/00979
41005
seville
spain

Tel: +34954558200

Fax: (+34)95/4534233

Check-in from 12h00

Check out up to 12h00

  • By plane

    SAN PABLO AIRPORT At 8km / 4.97 miles

  • By train

    SANTA JUSTA At 0.8km / 0.5 miles

GPS :37.382727, -5.972032

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Double bed room

Accessible room
  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior room with two double beds

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe room with double bed

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive room with double bed and sofa bed

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: Regional

Located in the hotel lobby with an unrivaled atmosphere to relax and enjoy tapas and drinks. For safety, capacity is temporarily limited and the menu is subject to change. Sorry for the inconvenience.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

GOURMET BAR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Sevilla

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,931 reviews

tripadvisor

TripAdvisor Rating 4.0/5

445 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very comfortable stay but unusual emails received afterwards

Customer review rating 4.4/5

James M. Couples - 29/12/2020 Confirmed reviews ALL

Very comfortable hotel, safety is given a high during Covid 19 which is a big plus. Staff were friendly and breakfast was very good. Concern was receiving unusual email 12 hours after checking out.

Our home away from home when in Sevilla

TripAdvisor rating 4.0/5

spigi2018 27/12/2020 TripAdvisor review

we love the reliability of this place. staff very helpful and friendly. room perfectly equipped and tidy. you are lovely hosts since many years when we pass at Sevilla during Spain roundtrips. we like the smart way you implemented the actual "Corona" situation. Well done and keep going.

Dear spigi2018, Thank you so much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. I will be sure to let our team members know how much of an impact they made on your experience. We are always pleased to be your second home when you are in the area. We are delighted that you appreciate the comfort of our rooms. We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Very good stay with warm and careful staff

Customer review rating 4.4/5

Jaime G. Business - 27/11/2020 Confirmed reviews ALL

Business trip in COVID time but safety is perfect even in buffet with waitress giving you the food. All staff in bar, restaurant and reception was really friendly and warm

Estimado Jaime, Antes que nada agradecerle que se haya tomado el tiempo de conestar al cuestionario y hacernos llegar sus impresiones sobre su estancia en nuestro hotel. Nos hace muy felices ver que el hotel ha cubierto sus expectativas. Agradecerle con mucha ilusión el reconocimiento a nuestro trabajo, ya que para nosotros ustedes son el motor que nos mueve y nos anima a proporcionar un mejor servicio cada día, indicarle que he tenido ya la oportunidad de compartir sus amables comentarios con él equipo y me pide le traslade su total agradecimiento. Esperamos volver a verle de nuevo pronto en Novotel. Anabel Downey Asistente de Calidad- Novotel Sevilla

Welcoming stay

Customer review rating 4.4/5

Anonymous Business - 22/11/2020 Confirmed reviews ALL

Very warm and welcoming on arrival, and went out of their way to ensure I had a safe and uneventful stay. Hope to return on vacation with my wife when circumstances allow.

Good morning, Thank you for taking the time to answer our survey following your stay at Novotel Sevilla. We are delighted to hear that you enjoyed your stay with us. I will be sure to let our team members know how much of an impact they made on your experience. We are always pleased to be your second home when you are in the area. We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Good service.

Customer review rating 4.4/5

Aldo Business - 12/11/2020 Confirmed reviews ALL

Nice stay from checkin to checkout. Really good service at breakfast, despite COVID changes that makes breakfast different as usual. Wide parking.

Dear Aldo , Thank you for choosing the Novotel Sevilla during you stay in Seville and for taking the time to tell us about your experience. It is a real pleasure to read your testimony and see that you had an excellent stay with . We appreciate your kind mention of our team’s quality service. We are so glad to hear that you enjoyed the breakfast. We are looking forward to welcome you back in what is now your Home in Sevilla. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

EXCELLENT EXPERIENCE , SUPER FRIENDLY STAFF , TOTALLY RECOMMEND

Customer review rating 4.4/5

Don D. G. V. Solo - 05/11/2020 Confirmed reviews ALL

AMAZING WONDERFUL EXPERIENCE

Dear GODOY V., Thank you for taking the time to tell us about your experience at the Novotel Sevilla and please excuse me if my reply does not come in your native language. Such a message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are delighted to hear that you enjoyed your stay . We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Well Located

Customer review rating 4.4/5

Miguel Business - 16/09/2020 Confirmed reviews ALL

Great staff and good location

Estimado Miguel, Le agradezco mucho que haya elegido Novotel Sevilla para su estancia en nuestra ciudad y que haya tomado el tiempo de compartir con nosotros su experiencia en nuestro hotel. Nos alegra leer que esta satisfecho con el trato recibido por parte del personal y la ubicación del hotel. Comentarios como el suyo, nos muestran que estamos haciendo bien nuestro trabajo y nos anima a seguir trabajando en la misma dirección. Esperamos convertirnos en su hotel de referencia en la ciudad. Un afectuoso saludo Anabel Downey Asistente de Calidad- Novotel Sevilla

Central location, 600m from Sevilla St Justa train station

Customer review rating 4.4/5

Constant Families - 13/09/2020 Confirmed reviews ALL

Great room for 2 adults and 2 children, very clean, swimming pool on top floor. Staff very helpfull

Dear Constant, Thank you for choosing the Novotel Sevilla during you stay in Seville. Your kind mention of our cleanliness and our team's quality service is especially appreciated along with the highlight of our quality value. Your complete satisfaction is our only goal, so we're pleased to hear we exceeded your expectations. We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Very good property!

TripAdvisor rating 4.0/5

alainferracani Family - 02/09/2020 TripAdvisor review

Despite not in historical city it remains very accessible (20 minute walk) and nearby the football stadium. Plenty of restaurants in the vicinity. The rooms and facilities are well maintained and comfortable. Nice rooftop swimming pool and good breakfast buffet. Last but not least, nice and helpful staff.

Dear alainferracani, Thank you for taking the time to tell us about your experience at the Novotel Sevilla . I am glad that you appreciated the hospitality of our team, the breakfast service and the swimming pool. We hope your next visit will be as pleasant as the previous one. Best Regards Anabel Downey Quality Assistant- Novotel Sevilla

Sevilla trip

Customer review rating 4.4/5

Anonymous Friends - 23/08/2020 Confirmed reviews ALL

It was clean and taking COVID safety measures in every place of the bldg to include the dining area.

Good morning, Thank you for taking the time to tell us about your experience at the Novotel Sevilla and for for taking the time to answer our survey We very much appreciate to read that you globally had a good stay and that you felt safe during your stay. We know how important is to let them feel welcomed and give our best service in every situation Hope to welcome you back soon Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Great location!

Customer review rating 4.4/5

Tommy T. Families - 17/08/2020 Confirmed reviews ALL

The hotel was a nice hotel with a rooftop pool. The location was pretty much central and right next to Seville Futbol stadium and a 10min ride to the Palace and Plaza de Alcazar. The sofabed was comfortable, but the main bed was ok as it had caved in a little on one side. The gourmet bar was considered to be a restaurant, and I wouldn't call it that and maybe a cafe/bistro or something like that. But, overall, the hotel was nice. Thanks, staff!

Dear Tommy , We very much appreciate your comments regarding your stay at the Novotel Sevilla. I am very pleased to read that you globally had a good stay. I am glad that you appreciated the hospitality of our team, and the location of the hotel but I am sorry that you had a mixed feeling about your stay and the Gourmetbar facilities did not meet your expectations Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anabel Downey Quality Assistant- Novotel Sevilla

Consistently friendly helpful service. Lovely roof top pool. Great breakfasts. Lovely 50 euro fancy set menu covering all 4 of us

Customer review rating 4.4/5

Chris M. Families - 14/08/2020 Confirmed reviews ALL

A great place to unwind after the flight. We always stay here to recharge as the Customer Service is excellent as is the range and pricing of food, the position of the hotel, the car park, the pool bar etc

Dear Chris, Thank you for posting such a great feedback of your time at Novotel Sevilla . We are so glad to hear that you enjoyed our breakfast and also the promotion for families at the Gourmetbar. Your kind mention of our team's quality service is especially appreciated and helps us to maintain the high standards we set ourselves. We hope your next stay is just around the corner Sincerely, Anabel Downey Quality Assistant Novotel Sevilla

Nice hotel

Customer review rating 4.4/5

Viljami P. Families - 09/08/2020 Confirmed reviews ALL

Well situated next to Nervion Mall and Seville FC stadium. Good connections to airport and old town centre.

Dear Viljami Thank you for taking the time to let us know about your experience at Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay. We look forward to welcoming you back to Novotel Sevilla. Sincerely Anabel Downey Quality Assistant Novotel Sevilla

Horrible. One of the worst nights of my life.

Customer review rating 4.4/5

Eduardo M. Families - 26/07/2020 Confirmed reviews ALL

I know it was one of the hottest days of the year, but my stay was horrible. Air conditioning: although i put it at full speed we sweat all night long. My baby boy of 1 year old was crying and sweating. We change his cloths 2 times. Pillow: the pillow that you have at the hotel is a disgrace. I bearly slept a couple of hours but sweating all the time. I won’t go to this hotel again and it would be difficult to go to Novotel o Accor overall.

Dear Eduardo M. MARTINEZ, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. I am sorry that your experience did not meet your expectations; because too hot in the room, please allow me to express my sincerest apologies. I've checked today, and the air-conditioning in your rooms is functioning properly. We could have change you into another room if we would know you were having that problem. Concerning the pillows all are new since our full renovation end 2018 under the Novotel standard, I'm sorry they weren't of your convenience. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta Múgica General Manager

Modern and clean

Customer review rating 4.4/5

Gabriela U. Families - 24/07/2020 Confirmed reviews ALL

It was nice, the room modern and clean, the TV huge, very pleased with my staying.

Dear Gabriela , We very much appreciate your comments regarding your stay at the Novotel Sevilla. I am very pleased to read that you globally had a good stay. I appreciate your positive comments about the room, cleaning and the TV. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Anabel Downey Quality Assistant Novotel Sevilla

Good location

Customer review rating 4.4/5

Daniil M. Families - 20/07/2020 Confirmed reviews ALL

Good location, very close to centre on Seville, only downside for 4 people only 2 towels were provided.

Dear Danill Thank you for taking the time to tell us about your experience at the Novotel Sevilla I'm glad to read that you had an overall good stay and that you liked our location. We take note about your comment concerning the number of towels in order to improve our services and provide the best possible experience for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anabel Downey Quality Assistant Novotel Sevilla

Well located and very friendly staff

Customer review rating 4.4/5

Helen T. Couples - 22/03/2020 Confirmed reviews ALL

In the middle of a crisis you did extremely well. We would like to come back for another stay at a later date.

Dear Helen, Thank you so much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. Is very important for us to check that you have felt safe during your stay with us and that you would like to come back. We hope to be able to welcome you back in the future. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Excellent stay

Customer review rating 4.4/5

Horacio G. Couples - 17/03/2020 Confirmed reviews ALL

Wonderful experience

Dear Horacio, We very much appreciate your comments regarding your stay at the Novotel Sevilla. We are delighted to hear that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you will return for another wonderful experience in the future. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Estancia agradable

Customer review rating 4.4/5

Catalina P. L. Solo - 14/03/2020 Confirmed reviews ALL

Placentera

Estimada Catalina, Gracias por haber elegido Novotel Sevilla para su estancia en nuestra ciudad y tomar el tiempo de compartir con nosotros su experiencia. Nos alegra que tuviera una estancia agradable y que haya valorado positivamente nuestros servicios. ¡Hasta pronto en Novotel! Florence Responsable Calidad Novotel Sevilla

City break

Customer review rating 4.4/5

Susan Couples - 14/03/2020 Confirmed reviews ALL

Excellent breakfast, room comfy but a bit clinical. Soundproofing not brilliant as we were on high floor but could still hear the noise outside. Needed to ask twice for bathrobe and slippers as we had an executive room but only one had been provided on arrival. Paper cups provided with tea and coffee are not ideal. Hotel was quite a distance from main attractions but overall we had a good stay.

Dear Susan, Thank you for taking the time to answer our survey following your stay at Novotel Sevilla. I am pleased to read that you had a good stay overall and that you have enjoyed the quality of breakfast and the comfort of your room. We deeply apologize for the noise that disturbed you during your stay. Although our windows try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes it is very difficult not to have any exterior noise since the hotel is located in a busy main road of Sevilla. May we suggest that you can ask for an room located on the interior façade in your next reservation at the hotel. Please kindly note that all rooms are prepared according to brand standards and extra bathrobes and slippers are under request. We hope we will have the chance to welcome you again. Sincerely, Florence In Charge of Quality Novotel Sevilla

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