ibis Brussels Centre Gare Midi bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.145 ulasan

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ibis Brussels Centre Gare Midi - Image 1
ibis Brussels Centre Gare Midi - Image 2
ibis Brussels Centre Gare Midi - Image 3
ibis Brussels Centre Gare Midi - Image 4
Rue d'Angleterre 2-20, 1060 BRUSSELS, Belgia

Deskripsi

Keistimewaan hotel

  • WIFI gratis

  • 50 m dari stasiun Gare du Midi (Thalys / Eurostar / ICE / Metro)

  • Seperjalanan kaki dari pusat kota

  • Kamar luas dan kamar mandi (24 m²)

  • Sarapan prasmanan kontinental

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Lokasi hotel

ibis Brussels Centre Gare Midi

Rue d'Angleterre 2-20
1060 BRUSSELS
Belgia

GPS:50.835884, 4.338784

Telepon
Fax +32 2 541 44 45

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

BAR

Di The Bar, kami menyajikan bir lokal Belgia, anggur, koktail, dan makanan ringan (pizza/pasta/keripik).

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Peringkat ALL  4.3/5  2.145 ulasan

Peringkat TripAdvisor  3.5/5  2.605 ulasan

Awful place

Catatan Tripadvisor 1.0/5

Fonzie G Ulasan TripAdvisor tersertifikasi

Awful Checked in at 5 , gave me the room ,got inside ,the sheets were still the night before, rubbish in the room ,towels in bathroom had someone's BLOOD on them . No alergie matrix at breakfast. My daughter has a peanut alergie. Hideous experience

Dear Fonzieg2022, Thank you for taking the time to provide this feedback. We are deeply sorry to hear about the issues you encountered during your stay. The condition of the room you described is certainly not up to our high standards of cleanliness and guest satisfaction. We understand the distress that unattended rooms and inadequate bathroom linen can cause, and we apologize for this oversight. Concerning the breakfast options, we aim to cater to all our guests' dietary needs, including offering allergy-friendly choices. We regret that we did not meet your expectations in this regard and will look into improving our selection to better accommodate such requirements. Please send us an e-mail (h3152-fo@accor.com) with your real name to enable us to identify you and to understand what happened at check in time with you room's attribution. We are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team. We look forward to welcoming you very soon in one of our establishment. Best regards, Christophe Lac, Hotel Manager

Avoid Avoid Avoid and here is why

Catatan Tripadvisor 1.0/5

Steve V Ulasan TripAdvisor tersertifikasi

No USB plugs at all in the rooms to charge electronics. Rude reception staff, systems were down during check in causing me to wait which resulted in me being late for a meeting. Elevators were not working. I had a condom stuck to the back of my bin in the room. Absolutely terrible stay. 140 euros, no breakfast. There are a lot more value options I would recommend near to the station.

Dear G2844OIstevev, Thank you for taking the time to share your feedback. We are sorry to hear that your stay at ibis Brussels Centre Gare Midi did not live up to your expectations and apologize for any inconvenience you faced. Regarding the lack of USB plugs in the rooms, we appreciate you bringing this to our attention. Our hotel aims to provide a comfortable environment and we recognize the importance of staying connected, therefore we offer alternative charging solutions at the reception. We understand that a welcoming and efficient check-in process is crucial, especially when timing is a concern. It is regrettable that a delay occurred due to system issues and we apologize for any stress this has caused. Our team strives to ensure a smooth experience and we are disheartened that we fell short in this instance. Furthermore, the situation described with the elevators is certainly not up to our standard. Our maintenance team is tasked with ensuring that all our facilities, including elevators, are functioning properly and we regret any disruption this may have caused during your stay. Cleanliness is a cornerstone of our service, and to discover a lapse as you described with the waste bin is deeply concerning. Please accept our sincerest apologies; we have addressed this with our housekeeping team to prevent such occurrences in the future. Lastly, we acknowledge your thoughts on the value offered. We aim to provide a competitive rate which includes access to various amenities and a prime location opposite the Brussels-South railway station. While breakfast is not included in the standard room rate, we believe our continental breakfast buffet offers a range of quality options for our guests. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Christophe Lac, Hotel Manager

Would not recommend

Catatan Tripadvisor 1.0/5

idagaff Ulasan TripAdvisor tersertifikasi

Would not recommend this hotel. Surrounding area does not feel safe. A lot of rough sleepers and people hanging around shouting through the night. Hotel room itself basic. Stained carpets. No fridge, coffee/tea facilities or safe. Air con is completely ineffective so either room far too hot or if window opened to cool, then very noisy from traffic, sirens and shouting outside. Not particularly low cost compared other, much better city centre hotels in Brussels. Close to train station is good but not enough to justify unpleasant stay

Dear Idagaff, Thank you for taking the time to provide this feedback. We are pleased that you appreciated our hotel's proximity to the train station, which offers convenient access to Thalys, Eurostar, and ICE services, making it an ideal location for travelers. However, we are disheartened to hear about your experiences with the room and surrounding area. Our guests' comfort is of the utmost importance to us, and we regret that we did not meet your expectations in this regard. We acknowledge that the energy of a city center location can sometimes be overwhelming, and we strive to provide a peaceful haven within our establishment. Regarding the room conditions, we are constantly working to maintain and improve our accommodations, including ensuring effective air conditioning and cleanliness. While our rooms do not come equipped with fridges or in-room safes, we do offer secure luggage storage and other amenities such as complimentary water in our premium rooms, a 24-hour front desk, and free Wi-Fi throughout the hotel. We understand that pricing is an important factor when choosing accommodations, and we aim to offer competitive rates that reflect the quality and services provided. We truly apologize if on this occasion we fell short of our goal to deliver a satisfying and comfortable stay. We look forward to welcoming you very soon. Best regards, Christophe Lac, Hotel Manager

Convenient Location for Business, but Average Stay

Catatan Tripadvisor 3.0/5

maladwan Ulasan TripAdvisor tersertifikasi

I stayed for 3 nights at Ibis Brussels Centre Gare Midi during a business trip for the Odoo new version launch. The hotel was conveniently located near the exhibition venue, which was a major plus since it was recommended by the event organizer. The stay was overall okay—nothing exceptional, but it met my needs for a short business trip. The proximity to Gare Midi also made it easy to get around.

Dear Maladwan, Thanks for your review about our hotel. We are delighted that you appreciated the convenient location of our hotel and its proximity to Gare Midi, making your travels around the city more accessible. It is great that our hotel met your needs during your business trip and served as a comfortable base for the Odoo new version launch. We are hoping to welcome you back in the future. All the best. Christophe Lac, Hotel Manager

A good hotel in a good location for a city break

Catatan Tripadvisor 5.0/5

Fairminder Ulasan TripAdvisor tersertifikasi

This is a really good hotel for those who want easy access to the railway, such as those arriving or leaving on Eurostar or TGV. Some have said its tricky to find the hotel if you leave by the wrong exit from Midi station- maybe the hotel should emphasise to leave by the Avenue Fonsny exit, its signposted inside the station and easily visible from that exit. It is a two minute walk at most, one road to cross. Local cars seem very good at stopping for you on the 'zebra' crossings, not so sure about the youths on their electric scooters. Yes, there are some locals 'hanging around' but I [elderly gent] passed to and fro approx sixteen times without feeling in any way threatened. Yes, the area is a bit of a mess, but get real, its next to a busy capital city railway station with 22 platforms and an extensive shopping and eating mall. Access to other more 'touristy' central places is easy by the Metro on line 4 from Midi. [Other metro and tram routes to all areas, buses too but its harder to find out where they go. Tickets have to be bought beforehand, usually from machines. A day ticket for all the buses, metro, trams, cost 8 euro and saves having to worry about paying the correct fare.] As to the inside of the hotel, well, I did book a slightly pricier room with the tea and coffee facilities, and pre-paid breakfast. Reception was friendly and efficient, and once I had worked out how to use the room 'key' to activate the lift [a sensible security precaution] everything was good. The room was spacious and clean and comfortable, the shower room likewise. No safe storage in the room but they do have coin operated lockers on the first floor. The TV had many channels, including most of the UK channels such as BBC1/2 and ITV 1/2. [The sound was a bit muffled though.] I agree with a previous writer, the Air Conditioning in my room was just circulating what was there to begin with, I set it to the lowest temperature and it made no difference. [Room 419]. I did not report it as I coped. Breakfast was varied, typical buffet breakfast you would get in a good hotel. The evening bar offered a limited snack menu- pizzas for example, and was convenient and adequate having arrived too tired to go off wandering. For more variety locally there are several bistros lining a street at the other side of the station, just go straight throug the concourse. You won't want to use this hotel for a romantic honeymoon event with a candle lit gournmet supper, but for a city break with excellent transport links it ticks all the boxes.

Dear Irmin, Thank you very much for this kind review of your recent stay. We are truly grateful for your kind words regarding your stay at ibis Brussels Centre Gare Midi. We are delighted that you appreciated the comfort of our rooms, our convenient breakfast offerings, and the friendly efficiency of our reception team. It's great to hear that our location near the Brussels-South railway station and the easy metro access contributed to a positive experience for your city break. Furthermore, our security measures, such as the room key activated lifts, are in place to ensure the safety and peace of mind for all our guests. However, we regret to hear that the air conditioning in your room did not function to your satisfaction and that the sound quality of the TV was not as clear as expected. We understand how these aspects can impact the comfort of your stay and sincerely apologize for any inconvenience caused. Nonetheless, we hope you found our evening bar's selection of snacks and beverages to be a convenient option after a tiring journey. We also hope that the range of TV channels available in your room allowed for relaxing entertainment during your stay. Being in close proximity to the Grand Place and other historical highlights of Brussels, we trust you had the opportunity to explore and enjoy the local culture and attractions. We appreciate your suggestions for improving the experience and look forward to the pleasure of welcoming you again in the future. We look forward to seeing you again soon. Best regards, Christophe Lac, Hotel Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.552 ulasan 8.5/10 Lokasi
  • 2.446 ulasan 6.8/10 Kamar
  • 1.722 ulasan 8/10 Pelayanan
  • 51 ulasan 7.8/10 Internet
  • 1.048 ulasan 6.1/10 Kebersihan
  • 829 ulasan 7.9/10 Sarapan

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