Novotel Brussels off Grand Place bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.060 ulasan

Jaminan Harga
Terbaik
Novotel Brussels off Grand Place - Image 1
Novotel Brussels off Grand Place - Image 2
Novotel Brussels off Grand Place - Image 3
Novotel Brussels off Grand Place - Image 4
120, rue du Marché Aux Herbes, 1000 BRUSSELS, Belgia

Deskripsi

Keistimewaan hotel

  • Sangat dekat dari Grand Place dan Stasiun Sentral, spot terbaik di Brussel mudah dijangkau.

  • Bersertifikasi 'Green Key'

  • Bepergian bersama anak? Ada kamar family (maks. 4) dengan sentuhan Novotel kesukaan si kecil.

  • Mulai hari Anda dengan tepat dengan sarapan prasmanan adiboga kami.

  • Zinnia hadir di bulan Desember ini untuk memeriahkan acara Anda.

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 BRUSSELS
Belgia

GPS:50.846302, 4.354746

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

GOURMETBAR

Gourmet Bar di jantung Eropa adalah tempat untuk bertemu, bersantai, dan menikmati waktu. Baik untuk makan atau sekadar minum, kami dengan senang hati menyambut Anda kapan saja, mulai matahari terbit hingga terbenam.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.060 ulasan

Peringkat TripAdvisor  4.2/5  3.566 ulasan

Sertifikat keunggulan 2024

A deeply disappointing experience at Novotel Grand Place Brussels – zero flexibility in a moment of crisis

Catatan Tripadvisor 1.0/5

Tourist16231235448 Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for sharing your feedback about your experience at our hotel. We sincerely apologize that your experience fell short of expectations during such a challenging time. While our standard cancellation policies are designed to ensure fairness for all guests, we deeply regret that we couldn't find a more compassionate solution given your exceptional circumstances. Our 24-hour reception team is always available to discuss urgent situations, and we wish we'd been able to connect you with appropriate support while you were abroad. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Jurgen Van der Haegen, General Manager

Good location but not a lot of heart

Catatan Tripadvisor 3.0/5

EugeneB974 Ulasan TripAdvisor tersertifikasi

Dear Eugène, Thank you for sharing your review. We're delighted our central location proved convenient for exploring Brussels and that our breakfast offerings met your family's needs. Our team takes particular pride in creating welcoming arrival experiences, and we're thrilled this set a positive tone for your stay. We sincerely regret that some elements of your visit fell short of expectations. While we maintain rigorous cleaning protocols, we acknowledge your observations and will review our procedures. Regarding the atmosphere, we aim to balance efficiency with warmth through personal touches like our staff's attentive service. Finally, our prime location near Grand-Place continues to be a highlight for many guests, offering easy access to Brussels' cultural treasures. We're grateful you recognized this advantage in your recommendations. It would be a pleasure to welcome you back on a future occasion. Kind regards, Jurgen Van der Haegen, General Manager

Great location but just average service

Catatan Tripadvisor 3.0/5

Denise L Ulasan TripAdvisor tersertifikasi

Dear Guest, Thanks for taking the time to review your visit to our hotel. We're delighted you found your room comfortable and appreciated our team's efforts to resolve the maintenance concern during your stay. However, we sincerely regret the delayed initial response from our reception team fell short of our usual standards. Please know we've reinforced our protocols to ensure prompt attention to all guest requests. Nonetheless, we're pleased our central location proved convenient for exploring Brussels, and that you found our pricing reflective of the value we aim to provide city explorers. We hope to welcome you again. Best wishes, Jurgen Van der Haegen, General Manager

Worst Accor Hotel I ever stay as platinum Accor

Catatan Tripadvisor 1.0/5

pojokkampung Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for sharing your opinion following your recent stay. We're pleased our central location near Grand-Place offered convenient access to Brussels' landmarks during your visit. However, we sincerely apologize that your experience fell short in several areas. Our team strives to resolve any room concerns promptly through our 24-hour reception, and we regret this didn't occur during your stay. Please know all executive rooms include bathrobes, slippers and coffee facilities as standard, with staff always available to assist guests directly. We hope you will return for an improved experience in the future. Kind regards, Jurgen Van der Haegen, General Manager

Great location, not a great hotel.

Catatan Tripadvisor 1.0/5

Jodie B Ulasan TripAdvisor tersertifikasi

Dear Jodie, Thank you for sharing your review. We're pleased our central location near Grand-Place offered easy access to Brussels' iconic sights during your stay. However, we deeply regret that multiple aspects of your experience didn't meet expectations. Our team typically ensures clear communication about property updates and aims to resolve room assignments promptly. Regarding room comfort, we offer various room categories with detailed descriptions to help guests select their preferred layout. Nonetheless, our 24-hour reception remains available to address any concerns immediately during stays, and we encourage guests to consult our multilingual team about room characteristics before booking. We hope to welcome you again in the future. Best wishes, Jurgen Van der Haegen, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.927 ulasan 9.8/10 Lokasi
  • 1.526 ulasan 7.1/10 Kamar
  • 1.304 ulasan 8.7/10 Pelayanan
  • 16 ulasan 8.8/10 Internet
  • 866 ulasan 7.8/10 Sarapan
  • 530 ulasan 7.3/10 Kebersihan
  • 254 ulasan 5.5/10 Fasilitas
  • 243 ulasan 5.6/10 Makanan

Diberdayakan oleh Trustyou

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Semua hotel kami di BRUSSELS

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.