Le Louise Hotel Brussels - MGallery Collection bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.250 ulasan

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Le Louise Hotel Brussels - MGallery Collection - Image 1
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Le Louise Hotel Brussels - MGallery Collection - Image 4
40 Avenue de la Toison d Or, 1050 BRUSSEL, Belgia

Deskripsi

Keistimewaan hotel

  • Dapat dicapai dengan berjalan kaki dari Pusat Kota Bersejarah & European District Brussel

  • À proximité immediate des meilleures adresses shopping de l'avenue Louise

  • Restaurant Maison Louise - Kitchen. Bar. Garden

  • Ruang rapat berperalatan lengkap dengan cahaya alami, dengan ruang modular.

  • Taman pribadi hotel kami, di jantung Brussels

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Lokasi hotel

Le Louise Hotel Brussels - MGallery Collection

40 Avenue de la Toison d Or
1050 BRUSSEL
Belgia

GPS:50.8361100735311, 4.357081579210728

Telepon
Fax +32 2 514 57 44

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

MAISON LOUISE KITCHEN BAR GARDEN

Maison Louise yang terletak di sepanjang fasad hotel di lantai 1 menawarkan ruang kecil yang menghadap ke jalan. Nikmati hidangan musiman dalam suasana kontemporer dengan dapur terbuka, atau bersantai di oasis taman kami.

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Peringkat ALL  4.7/5  2.250 ulasan

Peringkat TripAdvisor  4.4/5  238 ulasan

Sertifikat keunggulan 2025

Wonderful weekend stay

Catatan Tripadvisor 5.0/5

713ireneb Ulasan TripAdvisor tersertifikasi

Exceptionally sweet hotel All the little things are beautiful Clean , comfortable rooms and excellent breakfast, very friendly staff We will come back

Dear 713ireneb, Thank you so much for your wonderful feedback about your recent weekend stay at Le Louise. We’re delighted to hear that you found our hotel exceptionally sweet and enjoyed all the little details that make each stay special. It’s a pleasure to know that you appreciated the cleanliness and comfort of your room, our excellent breakfast, and the friendliness of our team. Your kind words truly mean a lot to us, and I will gladly share them with everyone here — they will be thrilled to know they helped make your stay memorable. We are very happy to hear that you plan to come back, and we look forward to welcoming you again for another beautiful stay in Brussels. Best regards, Salomé C. E-commerce Marketing Manager

Catatan tamu Avis 5.0/5

Alexandre B. Bisnis - Ulasan terverifikasi ALL

Confort du matelas, calme.

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour au Le Louise Hotel Brussels – MGallery Collection. Nous sommes ravis d’apprendre que vous avez passé un séjour reposant, notamment grâce au confort de nos matelas et au calme. Votre satisfaction est notre plus belle récompense, et je veillerai à partager vos mots avec l’ensemble de notre personnel, qui en sera grandement encouragé. Dans l’attente du plaisir de vous accueillir à nouveau. Bien cordialement, Audrey M. Assistante Marketing

This hotel exceeded my expectations! From the warm welcome at check-in to the beautiful room

Catatan Tripadvisor 5.0/5

18hp Ulasan TripAdvisor tersertifikasi

This hotel exceeded my expectations! From the warm welcome at check-in to the beautiful room with a fantastic view, overlooking the courtyard which I didn’t expect for a city hotel , everything was top-notch. The location was perfect, close to everything we wanted to explore. The staff provided exceptional customer service, going out of their way to make us feel welcome. The bed was incredibly comfortable , the overall room size was quite large and the showers were fantastic in the bathroom. The breakfast overall was excellent. Everything you needed. The only one thing is we had dinner one night at the hotel and found that they were lack of staff so the service wasn’t very brilliant , had to look for staff at for service. Overall, a fantastic experience, and I’d definitely stay here again.

Dear 18hp We sincerely thank you for sharing such wonderful feedback about your stay at Le Louise Hotel Brussels – MGallery Collection. We are truly delighted to read that you enjoyed your experience with us, from the warm welcome at check-in to the comfort of your room and our convenient location. Your kind words about the team and the breakfast are greatly appreciated and will be shared with all our staff, as they serve as a real encouragement to continue delivering excellent service. We are, however, sorry to read that your dinner experience did not fully meet your expectations. Please rest assured that your comments will be shared with our restaurant team to help us improve the quality of our service. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back very soon for another memorable stay in Brussels. Warm regards, Salomé C.

Fabulous Service especially from Ronald at the front desk

Catatan Tripadvisor 5.0/5

Sid P Couples - Ulasan TripAdvisor tersertifikasi

While checking in, I realized that I had left my passport behind at the hotel in Paris. Ronald, who was at the check in counter called the Paris hotel where I stayed and informed them about it. Fortunately the housekeeping staff there had found my passport and turned it over to the Reception Desk at the Paris hotel. Ronald was very helpful and empathetic and he confirmed that my passport was in the locker of the Paris hotel. Fortunately I was going back to Paris after 3 days and got my passport. The room at the hotel was clean and service was also good with the staff being pleasant and ready to help. We got 2 complimentary bottles of water daily. I would definitely stay again at Le Louise if I go back to Brussels. The location of the hotel is also good and is in a safe neighbourhood.

Dear Sid P, Thank you very much for taking the time to share your experience following your stay at Le Louise Hotel Brussels – MGallery Collection. We are especially grateful for your kind words about Ronald. We are proud to have him on our team, and I will be sure to pass along your feedback to him. It’s heartening to hear how he went above and beyond to assist you with your forgotten passport — his attentiveness and empathy reflect the values we strive to uphold every day. We’re also delighted to know that you found your room comfortable and clean, and that you appreciated the little touches such as the complimentary water bottles and the friendliness of our staff. Our location in a calm and safe neighborhood is indeed one of our guests’ favorites, and we’re happy it added to your positive experience. Thank you again for choosing to stay with us. It would be a pleasure to welcome you back to Le Louise on your next visit to Brussels. Best regards, Salomé C. Ecommerce Marketing Manager

NOT a five star hotel!

Catatan Tripadvisor 1.0/5

poisonwhitetail Ulasan TripAdvisor tersertifikasi

Our holiday in Brussels was spoiled by our stay here. My partner has accessibility issues and chronic ill health. We had been promised a first floor room with walk-in shower. On arrival, the staff were completely unfriendly. They allocated a second floor room and when challenged, we were told that we'd have to stay in the second floor room, and then move the following day. A big inconvenience. The room was very uncomfortable, one of the mattresses was at an angle, and the pillows themselves were so dirty and stained that they smelled. The kettle stank of cheese and when we asked for this to be replaced it was washed out and handed back to us still smelling. We had to insist on a different kettle which they obtained from another room. After a poor night of sleep we spent until 2pm trying to sort out the room issues, only to be told that there was no such thing as a twin bedded room on the first floor! We were promised that our existing room would be cleaned and made good for our return from sightseeing. On our return it had not been touched - still in the same condition. We were told that we would have to wait in the lobby if we wanted the room made up! So, we decided to move to a different room, on the third floor! This room was more comfortable but still had dirty smelly pillows. We had lost the will to complain further as we felt that we were not being seen as significant customers. In addition, the air conditioning system sounded like a foundary! Each time we dealt with a different member of staff who did not communicate our issues to the next. It was hugely stressful, ate into our holiday experience, and we were treated as an inconvenience rather than our situation being an inconvenience. Solving the problem through a continuous loop of poor communication does not equate to a five star customer experience. A couple of days later, we asked why they had done nothing to appease us, and we had been told that they had deducted 30% from our first nights stay which was a paltry aplology which hadn't actually been communicated to us! On leaving they attempted to charge us for a breakfast that we hadn't taken, and riffled through piles of paperwork to make sure that we hadn't taken it! The whole experience was a complete fiasco from start to finish, and we wonder who is responsible for coordinating the customer experience at this hotel.

Dear poisonwhitetail, Thank you for taking the time to share your experience with us. We are truly sorry to learn that your stay did not meet your expectations and that the challenges you faced impacted your visit to Brussels. Please accept our sincere apologies for the inconvenience caused, particularly in relation to the room allocation, cleanliness, and communication from our team. We fully understand how important it is to feel comfortable, especially when accessibility and health are concerned, and it is clear that we fell short in delivering the standard of care and attention you deserved. The stress you described is not the experience we wish for any of our guests, and we deeply regret that your concerns were not handled with the empathy and efficiency they warranted. Please be assured that your feedback has been taken seriously and shared with our management team. We are reviewing all aspects of your experience to ensure better coordination, cleaner room standards, and more thoughtful service moving forward. Should you consider staying with us again in the future, we would welcome the opportunity to offer you the experience we strive for all our guests to enjoy. Warm regards Adrien.S Front Office Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 765 ulasan 9.6/10 Lokasi
  • 1.056 ulasan 8.5/10 Kamar
  • 1.399 ulasan 9.3/10 Pelayanan
  • 12 ulasan 4.5/10 Internet
  • 479 ulasan 8.8/10 Sarapan
  • 312 ulasan 8/10 Kebersihan
  • 6 ulasan 1/10 Kolam

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