Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,311 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,311 reviews

TripAdvisor Rating  5.0/5  545 reviews

Certificate of excellence 2024

Surprisingly So So

TripAdvisor rating 3.0/5

TravellerMTL TripAdvisor review

Based on reviews on this site, I really thought our stay would be perfect. There are definitely major advantages to this hotel, such has location, friendliness of the staff and sleep quality. However, we experienced a few disappointments, like waiting over 4 hours for a room to be ready and an extremely sluggish shower drain. It was attended to rapidly, but only to be told that nothing could be done. I did not expect, in a 5 star hotel, to shower with water above the ankles. The St-Jame is not comparable to other Sofitels, like the Scribe or Faubourg in Paris. In my opinion, there are better options for the same price in London.

Elegant!

Customer review rating 5.0/5

B&d C. Solo - Confirmed reviews ALL

I have stayed many times at the Sofitel St. James and it is always superb! The location is perfect and the service and atmosphere are authentic London style.

Best hotel in London (ever) !

TripAdvisor rating 5.0/5

Apuri1 Business - TripAdvisor review

It is always such a pleasure to stay at the Sofitel St James. One couldn't ask for a better location. So central and convenient but also in a quiet corner. Above all what makes the hotel such a wonderful experience are the staff. Friendly, helpful, welcoming and always available when you need them is the way I'd describe them. The quality of the food and drinks at the hotel are very nice as well. The room sizes are comfy.

Bonjour, Thank you for your kind feedback following your recent visit, we are delighted to hear that you have enjoyed your stays with us. It is truly gratifying to know you value our central yet peaceful location, as well as the exceptional quality of our dining and beverage offerings. From the Michelin-starred restaurant to The Rose Lounge’s delightful afternoon tea, creative cocktails at the St James Bar, and the relaxed atmosphere of the Bistrot at Wild Honey, we’re thrilled that these experiences have left a positive impression. We’re also pleased to hear that you found the rooms so comfortable, and we deeply appreciate your recognition of the hospitality provided by our dedicated team, who work tirelessly to deliver the highest standards of service. We look forward to welcoming you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Excellent room, great sleep, thank you for little touches eg Firefly drinks.

Customer review rating 4.0/5

Anon Solo - Confirmed reviews ALL

I gave it an 8 and not a 9 because check in was very inefficient.

Lovely spacious room overlooking Waterloo Square and fabulous staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Our experience was seamless. We loved our luminous and spacious room and were grateful for the staff in all areas of the hotel (special mention for the front desk and concierge)

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Other web-users rate our hotel

  • 955 reviews 9.8/10 Location
  • 1,045 reviews 8.5/10 Room
  • 1,746 reviews 9.5/10 Service
  • 8 reviews 6.8/10 WiFi
  • 398 reviews 8.2/10 Comfort
  • 386 reviews 8.8/10 Breakfast
  • 341 reviews 9.5/10 Vibe
  • 308 reviews 7.9/10 Food

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