Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 2,986 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WILD HONEY ST JAMES

Michelin star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce. FOOD SERVICE TIMES, Lunch Wed Fri 12.00 to14.30, Dinner Tues Sat 17.00 to 21.30, Wild Honey Bar Weds-Sat 12pm-11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,986 reviews

TripAdvisor Rating  5.0/5  381 reviews

Certificate of excellence 2023

Beautiful Hotel with amazing location

TripAdvisor rating 5.0/5

CordeliaEJ TripAdvisor review

We loved our stay at this marvelous hotel. You can't beat the location to go walking all around, the outside and inside of the hotel is beautiful and very well kept. Loved our room with black piano finish doors and bathroom with double french doors, the smell of the corridors amazing. The breakfast was delicious. The tea room looks like it was taken out of a movie, the bar, formal and elegant, the service impecable. Would come back again and again.

A gem in London

TripAdvisor rating 5.0/5

rooba Couples - TripAdvisor review

An amazing, personal customer service. The room was very comfortable. As it was my husband birthday, we had a special cake and card in the room. The lobby was beautifully decorated and had a Christmas feel.

Bonjour, Thank you so much for sharing this positive review. We're delighted to know that our personalised service made your husband's birthday celebration special, and that you enjoyed the comfort of your room. It's heartwarming to hear that our festive decorations contributed to your experience. Our team takes great pride in offering a luxury stay with a touch of French elegance in the heart of London, and we're glad this resonated with you during your visit. We look forward to welcoming you back. Bets wishes and Merci, Marie-Paule Nowlis, General Manager

Great location, nice staffs and comforts stay

Customer review rating 4.5/5

C. E. L. Families - Confirmed reviews ALL

We have been stay here for 3 nights, which is great location for our family. Near Piccadilly station and Charing cross station which is convenient to reach any attraction at London City centre, etc, Westminster, London Bridge. Even you can walk to Lecester Square and Convent Garden. The front desk very welcoming us when we reach early morning, even offer us to have breakfast. Our concierge bring us to room and explain all the room details and hotel facilities to us. Thank you do much all of you, made my stay like home.

Dear Mrs C. and family, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay.. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Friendly staff and good quality service

Customer review rating 5.0/5

Meric T. Families - Confirmed reviews ALL

Everybody from concierge to front desk to bar and restaurant are so helpful and sincerely good people

Dear Mr t., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay.. We greatly appreciate receiving your feedback and Joe and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Eleni H. Friends - Confirmed reviews ALL

Best experience every! The staff was extraordinary!! Every single staff member was wonderful. We are currently at Sofitel in Paris and it does not compare. Thank you so much to the staff at the Sofitel I’ In London!!!

Dear Mrs H., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay and hear it was the best experience, I do hope you enjoy your time in Paris. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 790 reviews 9.9/10 Location
  • 927 reviews 8.3/10 Room
  • 1,611 reviews 9.3/10 Service
  • 8 reviews 8.9/10 WiFi
  • 366 reviews 7.6/10 Comfort
  • 334 reviews 8.8/10 Breakfast
  • 311 reviews 9.3/10 Vibe
  • 290 reviews 7.6/10 Food

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