Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.7/5 2,929 reviews

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ALLSAFE approved hotel

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Michelin star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce. FOOD SERVICE TIMES, Lunch Wed Fri 12.00 to14.30, Dinner Tues Sat 17.00 to 21.30, Wild Honey Bar Weds-Sat 12pm-11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,929 reviews

TripAdvisor Rating  5.0/5  362 reviews

Certificate of excellence 2023

Amazing hotel and staff

TripAdvisor rating 5.0/5

Michelle M TripAdvisor review

We had the most amazing stay at the Sofitel London St James. All of the staff from the front desk, guest relations, breakfast staff and concierge were knowledgeable, attentive and welcoming. The hotel went above and beyond to make our stay amazing and my birthday special. The hotel itself was beautiful and very centrally located we could walk to almost everything! I will definitely recommend to my family and friends.

Too Short of a Stay

TripAdvisor rating 5.0/5

NavoluxTravel TripAdvisor review

Unfortunately, I stayed at the property for one-night but nothing short of a great stay. The location was prime, close to shopping and restaurant/bars. I did not get the opportunity to dine at their Michelin star restaurant as it was a bit late for dinner, but I did grab some bites and amazing cocktails at the bar. Everyone is so warm and welcoming. One of my favortie Sofitels.

Bonjour, Thank you for sharing this lovely review. We are delighted to hear that you enjoyed our prime location and it's great to know that our warm and welcoming team made your stay even more enjoyable. We appreciate your kind words about the amazing cocktails and snacks at the St James bar. We understand that your stay was too short to experience Wild Honey St James, our Michelin star restaurant, and we hope you will have the opportunity to dine with us next time. We look forward to seeing you again on future occasions. Best wishes and merci,

For us the only hotel to stay in London

TripAdvisor rating 5.0/5

KEVIN R TripAdvisor review

just the perfect hotel, form check in to check out, every member of staff are so welcoming and can not be more kind and helpful throughout our stay . The rooms are bright, clean fresh, with the most comfortable bed ever. Breakfast is fabulous very tasty, with lots of fresh produce and again friendly staff. Not forgetting the amazing bar staff

Bonjour, We appreciate that you took the time to review your recent stay. We are thrilled to hear that you found our team so welcoming and helpful throughout your stay. It's great to know that you enjoyed our rooms and slept so well in our Sofitel MyBed. We take pride in providing a fabulous breakfast with fresh produce and friendly service, so we're glad it met your expectations. Your kind words about our amazing team at the St James Bar are also much appreciated. We hope to have the pleasure of seeing you again in the future. Best wishes and Merci,

Good stay as always

Customer review rating 5.0/5

Marina G. Families - Confirmed reviews ALL

Great location, nice staff.

Dear Mrs T., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay.. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

A lovely place to stay and great location

Customer review rating 5.0/5

Martin Couples - Confirmed reviews ALL

Have visited St James on two occasions, both exceptional and memorable stays. I look forward to returning.

Dear Mr H., We very much appreciate your feedback regarding your recent stay with us at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 744 reviews 9.9/10 Location
  • 883 reviews 8.3/10 Room
  • 1,543 reviews 9.3/10 Service
  • 10 reviews 8.8/10 WiFi
  • 340 reviews 7.5/10 Comfort
  • 317 reviews 8.7/10 Breakfast
  • 289 reviews 9.3/10 Vibe
  • 277 reviews 7.7/10 Food

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