ibis Wellington Hotel 3.5 stars

Customer review rating 4.3/5 8,118 reviews

ALLSAFE approved hotel

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How it works?
ibis Wellington
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+ 15 Services

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • Central, CBD location is ideal for all kinds of travellers-both business and leisure

  • Self parking available (booking essential)

  • Vivant! restaurant and bar within the hotel. Perfect for casual dining with friends & family

  • Hot breakfast buffet to start your day right

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Wellington

153 Featherston Street
6011 wellington
new zealand

Tel: +6444961880

Fax: (+64)4/4961881

Check-in from 14h00

Check out up to 11h00

  • FEATHERSTON ST :  INTER CITY WELLINGTON

  • FEATHERSTON ST :  NORTHERNER CENTRAL

  • By plane

    WELLINGTON At 9km / 5.59 miles

  • By boat

    INTERISLANDER FERRIES At 1km / 0.62 miles

  • By helicopter

    QUEENSWHARF HELIPAD At 0.5km / 0 miles

  • By car

    GHUZNEE ST TUNNEL At 1km / 0.62 miles

  • By car

    MURPHY ST OFFRAMP At 1km / 0.62 miles

  • By car

    WATERLOO QUAY At 2km / 1.24 miles

  • By train

    WELLINGTON STATION At 0.5km / 0.31 miles

GPS :-41.284084, 174.776693

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

VIVANT!

Type of cuisine: Regional

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

VIVANT! BAR

Vivant! Bar is ideal for casual dining in a relaxed, modern atmosphere, and is the perfect place to meet for a coffee, or simply unwind after a long day and watch the busy world along Featherston Street go by.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,118 reviews

TripAdvisor Rating 4.0/5

2,654 reviews

Excellent service

Customer review rating 4.5/5

No T. Y. Business - 17/09/2021 Confirmed reviews ALL

Friendly and accommodating service from the staff. Thank y.

Good in the circumstances

Customer review rating 3.5/5

Gary Business - 12/09/2021 Confirmed reviews ALL

Stay was perfectly adequate. At the lockdown level in place, services were understandably limited but the room and what services there were, were fine.

Dear Gary E., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

Good Stay

Customer review rating 4.5/5

Barry F. Solo - 02/09/2021 Confirmed reviews ALL

Considering the Chinese Virus BS this was a painless experience. The breakfast delivered to the room was great.

Dear Barry F., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

Well located easy to get to town or in our stay the theatre

Customer review rating 4.0/5

Helen S. Families - 27/08/2021 Confirmed reviews ALL

Very good check in Staff very friendly and helpful

Dear Helen s., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies for the toilet not been cleaned properly, following has been informed to our HSK team to ensure high standards are maintained while cleaning the room. In regards for the meals 50% discount has been applied as 2 accor cards were provided to our team to process the bill. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

Helpful under Lockdown

Customer review rating 4.5/5

Anonymous Business - 24/08/2021 Confirmed reviews ALL

I was staying at the hotel when the COVID lockdown was announced and had to depart a day early to get home. There was no problem with obtaining a refund for the missed night. Staff were helpful and professional.

Dear Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Saurabh Bhavsar-Front Office Manager.

Beervana stay

Customer review rating 5.0/5

Steve Couples - 23/08/2021 Confirmed reviews ALL

The staff were always helpful and made every effort to make the stay enjoyable.

Dear Steven H., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

well located, comfy rooms

Customer review rating 4.5/5

Stuart M. Friends - 23/08/2021 Confirmed reviews ALL

was good , as above says it all. Very nice staff so very helpful

Dear Stuart M., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

Good location

Customer review rating 4.5/5

Maima Solo - 23/08/2021 Confirmed reviews ALL

Good location in cbd, nice and helpful staff!

Dear Maima W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

Well located and great customer service

Customer review rating 4.5/5

N.m. Solo - 23/08/2021 Confirmed reviews ALL

Friendly, helpful and supportive staff, good location, clean facilities. Have stayed here quite a few times when visiting Wellington and will continue to do so

Dear Neil M., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

well located. - helpful staff

Customer review rating 4.5/5

Annette H. Couples - 21/08/2021 Confirmed reviews ALL

unfortunately due to Lockdown we left after 2 days but up to that time very happy with our stay

Dear Gavin H., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

Central Wellington

Customer review rating 4.0/5

Matthew A. Solo - 18/08/2021 Confirmed reviews ALL

The hotel is situated in central Wellington and convenient for visiting Government Ministries. The staff are friendly and the restaurant is convenient if you want to eat in-house. The rooms are of a good size though the bathrooms are a little small.

Dear Matthew A., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

Ideal central city location

TripAdvisor rating 4.0/5

ashgibbs 18/08/2021 TripAdvisor review

No frills but quite adequate rooms. The only problem was a noisy aircon system in which it was difficult to get down to a comfortably low sleeping temperature in spite of low outdoor temperatures. Dining room meal menu is rather limited and somewhat expensive. Some lower priced options would be an advantage for thosejust wanting a quick meal rather than a social occasion.

Dear ashgibbs, Thank you for the review of our hotel! We are glad that you enjoyed your stay and the location of the hotel. Apologies for the inconvenience caused by aircon, we do have a friendly front desk available 24 hrs if you need any assistance during the stay and hope to see you again very soon. Regards, Saurabh Bhavsar-Front Office Manager.

Relaxing break

Customer review rating 4.5/5

Donna S. Friends - 17/08/2021 Confirmed reviews ALL

Well appointed, with friendly staff. Clean facilities and rooms. Sampled the bar food - excellent variety and very tasty. The staff are attentive - my friend left important documentation in the room when we checked out. We returned several hours later and the information was packaged and waiting for our return.

Dear Donna S., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

tech confusion

Customer review rating 3.0/5

Anonymous Business - 16/08/2021 Confirmed reviews ALL

ok. limited menu at restaurant but awesome food so good trade. TV system incomprehensible. i wouldl prefer a welcome folder with information about wellington and the hotel restaurant and Tv etc on paper. Can't operate the tv so missed out needs more moveis and stuff loaded. - a netflix channel would be great. so i had to watch it on my iipad which wasn't satisfactory. staff could proactively check for tech abilities and help out those who are feeling left out.

Kia ora Hammond, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. Apologies for the inconvenience caused by the aircon during the stay, we do have friendly team at front desk 24 hrs if you need any assistance during the stay. In regards for the welcome folder we have replaced it with QR codes for minimal contact due to COVID which contains all the information of the hotel. Unfortunately we don't have access to Netflix at the hotel. Also your membership has been affiliated with your booking which provides points at the end of the stay. The team look forward in hosting you next time you are in town. Ngā mihi Saurabh Bhavsar Front Office Manager.

Small rooms but very clean & close to everything

Customer review rating 3.5/5

Anonymous Business - 16/08/2021 Confirmed reviews ALL

Everyone was great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Team Wellington

Below average

Customer review rating 3.0/5

Jss Business - 16/08/2021 Confirmed reviews ALL

Wasn't that satisfactory as I found a random hair on one of the bed and also on the bathroom towel

Dear Jaspreet S., Thank you for taking the time to tell us about your experience at the ibis Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team Wellington
Customer review rating 4.5/5

Gabrielle Friends - 16/08/2021 Confirmed reviews ALL

We have stayed in the Ibis many times Such a convenient location and always welcoming and comfortable.

Dear Gabrielle F., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

Close to everything

Customer review rating 4.5/5

Loz Solo - 16/08/2021 Confirmed reviews ALL

Hot el is close to everything. I am a returning customer and I do enjoy the friendliness of the staff.

Dear Lorraine L., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

Hotel stay whilst undergoing elective surgery in Wellington

TripAdvisor rating 4.0/5

bmlawrence 16/08/2021 TripAdvisor review

Comments for hotel only. I have stayed here before and continue to appreciate its location. One point- a complaint related to a certain taxi company, KIWI. Fri. 13th at 2.25pm or so. Overcharged as if presenting EFTPOS: I paid an extra $3.00 [punishment for using cash?!]. Attitude of driver beyond belief. If in your hotel again, I would avoid that company and take a second OR third taxi, if necessary. That driver is an embarrassment to your city. I have placed a review online.

Dear bmlawrence, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I am sorry to hear that you had a bad experience with the taxi, Combined cabs are our preferred taxis for guest booking. Regards, Saurabh Bhavsar-Front Office Manager.

Great stay convenient location

Customer review rating 5.0/5

N W. Business - 14/08/2021 Confirmed reviews ALL

Enjoyed my stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Team Wellington

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