小柏克街曼特拉酒店 - 墨尔本 4 星

客户意见评级 (ALL 评级) 4.4/5 1,495 评论

小柏克街曼特拉酒店 - 墨尔本 - Image 1
小柏克街曼特拉酒店 - 墨尔本 - Image 2
小柏克街曼特拉酒店 - 墨尔本 - Image 3
小柏克街曼特拉酒店 - 墨尔本 - Image 4
471 Little Bourke Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 酒店位于中央商务区安静的核心地带，毗邻历史悠久的司法宫

  • 设施齐全的客房内空间宽敞

  • 酒店毗邻皇冠赌场和墨尔本会展中心

  • 酒店内部设有 Alibi 餐厅和酒吧，提供 24 小时客房服务

  • 酒店内部提供健身房和桑拿房

我们的客房

酒店位置

小柏克街曼特拉酒店 - 墨尔本

471 Little Bourke Street
3000 墨尔本
澳大利亚

GPS:-37.814487, 144.959042

电话
传真 +61 3 9642 3822

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

ALIBI KITCHEN AND BAR

Alibi Urban Gastropub situated in the heart of Melbourne's legal district, combines quality craft brews and wines within our upmarket stylish pub setting, serving restaurant quality food through breakfast.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,495 评论

TripAdvisor 评级  4.3/5  3,061 评论

卓越奖 2025

Staff very helpful!

Tripadvisor 评级 5.0/5

Sally J Solo travel - 经 TripAdvisor 认证的评论

Good location, great staff. I had the executive studio as it was on a great deal! Was here for 3 nights, had a friend join me for one of them. No problem getting a rollaway bed for her, onsite parking was handy, although not for the faint hearted or large cars! Minor disappointment with breakfast as found all the pastries were really dry, other items were good though. Good cocktails with a happy hour. Would stay again.

Dear Sally, Thank you for your kind review! We’re thrilled to hear you enjoyed our great location, helpful staff, and the convenience of the rollaway bed and parking. It’s also great to know you had a good time at happy hour. I’m sorry to hear about the dry pastries at breakfast – we’ll make sure to address this to improve the overall experience. We’d love to welcome you back for another stay and ensure a perfect experience next time! Warm regards, James David General Manager

Despite a great location, just not up to scratch.

Tripadvisor 评级 3.0/5

davidwendym 经 TripAdvisor 认证的评论

The positives about staying at the Mantra in Little Borke Street are, firstly, it is in a great location and very close to the CBD, shopping and excellent cafes, restaurants etc. Secondly, we dealt with an outstanding Guest Services Agent by the name of Nini. She is destined to go places and should have a great career ahead of her. The dual rooms that we stayed in were well designed. Unfortunately, our overall experience was quite poor, and most likely we would not stay here again despite the Mantra's good location. Unfortunately, housekeeping was appalling. We understood that our rooms would only be serviced once during our 9-night stay. That was fine, however, after being out all day to comeback and find that our room had not been professionally serviced was just unacceptable. The rubbish bins had not all been emptied and placed back where they belonged, no fresh, clean towels, facewashes and hand towels had been left to replace the old ones. The bed was not made once during our stay and the linen (sheets) had not been replaced, again, unacceptable. The bed was most likely the most uncomfortable that I have slept on anywhere in the world, even my swag would have been more comfortable. The sofas in both rooms need replacing as a matter of urgency as the support underneath the cushions is virtually gone which caused sagging and bad, uncomfortable posture whilst seated watching TV etc. It was also apparent that no detailed dusting and cleaning of surfaces had occurred for some time, this needs to be addressed immediately. Bathroom floors and carpets also require a thorough clean. Whilst the buffet breakfast was acceptable there was certainly much room for improvement. I would not like to eat there on a very busy day as they appeared to struggle with even smaller groups.

Dear David, Thank you for taking the time to share your detailed feedback. I’m truly sorry to hear about the issues you faced during your stay. While we’re glad you enjoyed the location and the service provided by Nini, I deeply regret that the condition of your room and the housekeeping experience did not meet your expectations. Your concerns regarding the cleanliness, comfort of the bed, and the state of the furniture have been noted, and I’ll be addressing these with our housekeeping and maintenance teams immediately. I also appreciate your thoughts on the breakfast experience, and we will look into ways to improve our service on busier days. Please know that we take all guest feedback seriously, and I hope you’ll reconsider staying with us in the future, as we are committed to making improvements and ensuring a better experience. Warm regards, James David General Manager

Would stay again. Loved the location and brekkie

Tripadvisor 评级 5.0/5

Chelsea H 经 TripAdvisor 认证的评论

Had a great stay at Mantra on Little Bourke. Adi at the front desk was super friendly and made us feel really welcome. The room was clean and spacious, and the location was perfect for shopping (exactly what we came for). Breakfast was solid too. Definitely recommend pre-booking it since it’s cheaper and saves you the hassle of finding somewhere else to eat.

Hi Chelsea, Thanks so much for the lovely review, I'm thrilled to hear you had a great stay with us and that Adi made you feel so welcome — I’ll be sure to pass on your kind words to him. Great to know you enjoyed the spacious room, our central location, and a solid brekkie to start the day! We really appreciate the tip for future guests too. We’d love to welcome you back next time you're in Melbourne. Best regards, James

Weekend away

Tripadvisor 评级 4.0/5

Passenger52978454480 经 TripAdvisor 认证的评论

While the room was large and comfortable and appeared to be clean, we found that the skirting boards were rotted and put in with large screws, there was weird extra lights as the pendent one wasn’t working. There was left over food in the cupboards, one room had a bottle of wine and snacks addressed to someone else and another had a bottle of open hair moouse in the bathroom. The lack of tea and coffee in each room was disappointing. For 2 people 2 night stay with 2 coffees!! Well over priced for the standard. Reception staff however were awesome!

Dear Passenger, Thank you so much for sharing your thoughts. I’m thrilled to hear our reception team made such a positive impression on you – they’re truly a special group! I’m really sorry to hear about the other issues you experienced, especially with the room not meeting the standard you were expecting. That’s certainly not the experience we want to provide, and I truly appreciate you bringing it to our attention. We’ll be addressing the concerns with the skirting boards, lights, and missing amenities immediately. I completely understand your frustration, and I hope we have the opportunity to host you again and show you the improvements we’re making. Warm regards, James

Fantastic stay

Tripadvisor 评级 5.0/5

Mick R 商务住宿 - 经 TripAdvisor 认证的评论

Had two stays over five nights and it was great. Staff were wonderful and accommodating. Got an upgrade to a deluxe suite and they allowed me to leave my car in the car park overnight while I travelled interstate. Thoroughly recommend this Mantra

Hi Mick R, Thank you for your kind words! We’re so happy to hear that you had a fantastic stay with us. It’s great to know you enjoyed the upgrade to our deluxe suite and that our team was able to accommodate your needs, including the car park arrangements. Your recommendation means a lot to us, and we can’t wait to welcome you back for another wonderful stay. Best regards, James

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 702 评论 9.5/10 位置
  • 1,046 评论 8.3/10 房间
  • 763 评论 8.6/10 服务
  • 25 评论 5.5/10 上网
  • 616 评论 8.6/10 舒适度
  • 337 评论 7.6/10 清洁度
  • 132 评论 7/10 早餐
  • 107 评论 4.5/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 墨尔本 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。