小柏克街曼特拉酒店 - 墨尔本 4 星

客户意见评级 (ALL 评级) 4.4/5 1,357 评论

小柏克街曼特拉酒店 - 墨尔本 - Image 1
小柏克街曼特拉酒店 - 墨尔本 - Image 2
小柏克街曼特拉酒店 - 墨尔本 - Image 3
小柏克街曼特拉酒店 - 墨尔本 - Image 4
471 Little Bourke Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 酒店位于中央商务区安静的核心地带，毗邻历史悠久的司法宫

  • 设施齐全的客房内空间宽敞

  • 酒店毗邻皇冠赌场和墨尔本会展中心

  • 酒店内部设有 Alibi 餐厅和酒吧，提供 24 小时客房服务

  • 酒店内部提供健身房和桑拿房

我们的客房

酒店位置

小柏克街曼特拉酒店 - 墨尔本

471 Little Bourke Street
3000 墨尔本
澳大利亚

GPS:-37.814487, 144.959042

电话
传真 +61 3 9642 3822

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

ALIBI KITCHEN AND BAR

Alibi Urban Gastropub situated in the heart of Melbourne's legal district, combines quality craft brews and wines within our upmarket stylish pub setting, serving restaurant quality food through breakfast.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,357 评论

TripAdvisor 评级  4.5/5  3,054 评论

卓越奖 2024

A warm welcome on Little Bourke

Tripadvisor 评级 5.0/5

IBridgetI 经 TripAdvisor 认证的评论

I was delighted to be warmly welcomed by the wonderful Nini on reception at the Mantra on Little Bourke. This was an unexpected short-notice stay and she did everything to make my stay as comfortable as possible. I can not thank you enough, Nini :) Spacious apartment style room, laundry facilities on Level 7, good restaurants on site and close by, and a short stroll to all the city action. Great value and great service!

Dear Bridget, Thank you for sharing your fantastic feedback! I’m so pleased to hear that Nini made such a positive impact on your stay. Her dedication to going above and beyond for our guests truly exemplifies the warm hospitality we aim to provide. I’ll be sure to pass along your kind words—she’ll be thrilled! It’s wonderful to know you enjoyed the spacious room, convenient laundry facilities, and our prime location close to Melbourne’s best attractions and dining options. We’re delighted you found your stay to be such great value. We look forward to welcoming you back next time you’re in the city! Warm regards, James David

Queen treatment at the Mantra

Tripadvisor 评级 5.0/5

MelTMoz 经 TripAdvisor 认证的评论

From the beginning, we were treated so kindly. Robert, the manager, was at reception and he was so friendly and welcoming. He made sure we were happy and was very attentive. The room was beautiful and very large..lots of space to dance around in if that's your thing! Very comfortable, large bed. Lovely clean bathroom with all the amenities. I would absolutely recommend staying at the Mantra to any city-goer.

Dear Mel, Thank you for your glowing review! It’s heartwarming to hear that you felt like royalty during your stay with us at Mantra on Little Bourke. Robbie will be thrilled to know he made such a positive impression—his dedication to ensuring our guests feel welcomed and cared for is truly commendable. We’re delighted that you enjoyed the spacious room, comfortable bed, and well-equipped bathroom. And who could resist a little dancing in a space like that? Your recommendation means the world to us, and we can’t wait to welcome you back for another memorable stay. Warm regards, James David

A serendipitous find!

Tripadvisor 评级 5.0/5

Perry B 经 TripAdvisor 认证的评论

I really enjoyed this Hotel and it kicked off my recent holiday in Melbourne in great style. I loved the upgrade that I had received to a higher floor suite with panoramic views over the old rooftops of Little Bourke Street. The staff at the Reception desk were nice and I had a special stay here as a result. I definitely aim to return to this property someday.

Dear Perry, Thank you for your wonderful review! We’re delighted to hear that your stay with us was the perfect start to your Melbourne holiday. It’s fantastic to know that you enjoyed the upgraded suite and the beautiful views over Little Bourke Street—it truly is a special aspect of our property. Our team at Reception will be thrilled to hear your kind words about their service. Providing memorable experiences for our guests is what we strive for, and knowing that we helped make your stay special means the world to us. We look forward to welcoming you back on your next visit to Melbourne! Warm regards, James David General Manager

Great staff

Tripadvisor 评级 5.0/5

carrie b 经 TripAdvisor 认证的评论

A Quiet central location. We had a corner suite with fantastic views. Amazing staff , great rooms and extensive breakfast. We will return and definitely recommend the hotel. Reception staff were amazing and helped us with both an early check-in and a late departure.

Dear Carrie, Thank-You for taking the time to leave a review following your stay. Your kind words regarding our staff will most certainly be passed on! I'm also pleased to hear we were also able to assist on an early check-in and late check-out for your stay. We can't wait to host you again in the near future. Regards, James

Sadly, gone downhill

Tripadvisor 评级 2.0/5

Julie J 经 TripAdvisor 认证的评论

I have stayed at Mantra on Little Bourke for at least 15 years, never looking at anywhere else to stay. The staff are always friendly & the rooms so spacious. However, this time was a big disappointment. I already knew from my last stay that the restaurant had closed so no room service for food. What I didn’t expect was to stay 5 nights & not have the room cleaned at all or the towels replaced. After 3 days I went to reception to ask about getting the towels changed, the tea bags replenished & why there wasn’t anyone to make the bed etc. The bin was also overflowing. I was told that you have to stay 7 nights before the room gets cleaned or pay extra for this service. He then proceeded to hand me some towels over the counter & gave me a bag to put the dirty towels in. When I come to visit Melbourne & after a long day, part of the luxury of staying in a hotel is to get your bed made & come back to a clean room. I just don’t think not having a cleaning service for a 5 day stay is acceptable for a hotel of this calibre & felt more like a hostel!!! I will certainly look at other hotels in future that provide this service. Not even being an All-Accor member gave any benefits of getting a cleaned room.

Dear Meander823098, Thank you for your time over the phone this morning and for the constructive feedback you provided regarding your recent stay at Mantra on Little Bourke. At Mantra on Little Bourke, we have recently introduced new sustainability options, designed to balance guest comfort and environmental responsibility. These include: - Advanced Everyday: For those who prefer daily housekeeping services. - Stay and Save: Opt for weekly housekeeping and receive a $10–$15 discount per day. For your recent stay, the Stay and Save option was selected, but it's clear that we did not effectively communicate your housekeeping preference at check-in and I understand how disappointing this must have been, especially as a long-time guest who has enjoyed staying with us for 15 years. Rest assured, we will be taking immediate steps to ensure that housekeeping preferences are communicated and confirmed with all guests moving forward. Please accept my sincerest apologies once again for the inconvenience this caused. Meander, we value your loyalty as an All-Accor member and long-term guest, and following our phone call, look forward to welcoming you back in February. Regards, James

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其他网络用户评价我们的酒店

  • 602 评论 9.3/10 位置
  • 954 评论 8.3/10 房间
  • 701 评论 8.4/10 服务
  • 20 评论 4.4/10 上网
  • 560 评论 8.5/10 舒适度
  • 311 评论 7.5/10 清洁度
  • 116 评论 6.1/10 早餐
  • 110 评论 4.3/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。