诺富特墨尔本中央酒店 4.5 星

客户意见评级 (ALL 评级) 4.4/5 2,157 评论

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诺富特墨尔本中央酒店 - Image 1
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399 Little Lonsdale Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 会议室和活动设施。

  • Pretty Boy 意大利牛排餐厅。

  • 提供 24 小时接待服务和免费无线网络，为您营造便利。

  • 每个房间都有谷歌电视棒。

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酒店位置

诺富特墨尔本中央酒店

399 Little Lonsdale Street
3000 墨尔本
澳大利亚

GPS:-37.81192, 144.96009

电话
传真 +61 3 9929 8858

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店
  • 客房服务

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,157 评论

TripAdvisor 评级  4.0/5  325 评论

卓越奖 2025

Worst hotel ever

Tripadvisor 评级 1.0/5

Maree A 经 TripAdvisor 认证的评论

Wardrobes were half the size so very small to share between the two of us. Lack of storage. No bathroom shower caps or anything for that matter. Jewellery went missing from house keeping. Took ages to get a response from them.

客户意见评级 2.0/5

Suting C. 商务住宿 - 所有已确认评论

入住期间单独来检查minibar就很令人奇怪了，过往的经历中从未体验过。结果最后退房后不声不响扣掉我4.06澳币，由于我在携程上预定我就联系了携程工作人员，最后说酒店说我消费了minibar的巧克力，令人费解！因为我并没有食用minibar里的任何食物，并且我记得minibar菜单中根本没有这个价位的东西，也没有与我电话确认我是否消费了就直接扣款，这不是这个价位酒店该有的作为。

Dear Suting, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration caused by the minibar charge after your checkout. We understand how upsetting it must have been, especially as you did not consume any minibar items. Please be assured that we take your concerns very seriously. We will review our minibar billing and communication procedures to ensure that charges are clearly verified with guests in the future. Your comments have also been shared with our team to prevent similar situations from occurring. We truly value your feedback and hope to have the opportunity to welcome you back for a stay that better reflects the high standards we strive to provide. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Very disappointed

Tripadvisor 评级 2.0/5

Varie F 经 TripAdvisor 认证的评论

I was very disappointed in the room, especially as there is no separate bathroom the basin is very close to the bed and no door for privacy. Also there is no fan at all in the toilet or shower and no soap or body wash supplied in shower. The pillows were very uncomfortable and you had to lean over the couch to close the drapes, only 4 teabags supplied. I have stayed in the Novotel Geelong and that was just as bad if not worse, so thinking ALL the Novotel hotels are low quality and I will never stay in one again.

Dear varief2025, Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet your expectations. I understand your concerns regarding the layout of the bathroom and the lack of privacy. Our rooms are designed in a consistent concept, which can understandably feel different or surprising. I am also sorry to hear that the amenities, such as toiletries and pillow comfort, did not meet your needs. There should always be soap dispensers with body wash, shampoo, and conditioner in the shower, and we are happy to provide additional tea or other items upon request. Your comments regarding the limited tea supply and accessibility of the curtains have also been noted. We truly value your feedback as it helps us improve our guest experience. I hope you will consider staying with us again in the future. Best regards, Lucie

客户意见评级 5.0/5

Qing L. 朋友住宿 - 所有已确认评论

酒店位置非常好，楼下就有餐厅，非常好吃，楼下周围各种美食，走200米就是各种大商场，电车站，去景点超级方便

Dear Qing, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

客户意见评级 4.0/5

Shuo L. 商务住宿 - 所有已确认评论

房间虽小 五脏俱全 床品很舒服

Dear Guest, Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tsang Wah Novotel & Ibis Melbourne Central

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其他网络用户评价我们的酒店

  • 1,105 评论 9.7/10 位置
  • 1,391 评论 7.8/10 房间
  • 1,200 评论 8.3/10 服务
  • 11 评论 7.1/10 上网
  • 523 评论 8.6/10 清洁度
  • 317 评论 7.2/10 早餐
  • 235 评论 8.8/10 氛围
  • 224 评论 6.4/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。