Novotel Melbourne Central 4,5 estrelas
Classificação clientes Avis (Classificação ALL) 4.3/5 706 comentários
399 little Lonsdale Street
SKY BUS: SOUTHERN CROSS
MELBOURNE CENTRAL: CENTRAL
MELBOURNE CENTRAL: CENTRAL
TRAM: ELIZABETH LINE LONSDALE STREET
MELBOURNE A 22,9 km / 14,23 milhas
MELBOURNE AIRPORT A 23,5 km / 14,6 milhas - Transporte pagamento
WEST MELBOURNE A 4 km / 2,49 milhas
MELBOURNE CENTRAL A 0 km / 0 milhas
MELBOURNE CENTRAL A 0,4 km / 0,25 milhas
SOUTHERN CROSS A 1,6 km / 0,99 milhas
Check-in a partir das - Check out até as
O Signature Restaurant é uma interpretação moderna dos mercados de alimentos encontrados em todo o mundo, uma reminiscência de onde os moradores locais sabem ir para comer. Um local moderno, casual, que combina receitas locais, regionais e internacionais.
Seja para uma viagem de negócios ou lazer, o Novotel Melbourne Little Lonsdale Street oferece quartos simples, mas confortáveis, no coração do centro comercial. Escolha entre a variedade de acomodações contemporânea c/ impressionante tecnologia no quarto. Os quartos deste hotel contemporâneo em Melbourne dispõem de minibar e acesso à Internet sem fio, Smart TVs LG 49", Chromecast e WIFI gratuito. O hotel também oferece um centro de fitness, café, restaurante e bar.
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Small rooms! Otherwise it was ok
Classificação TripAdvisor 4.0/5
Joanna F Negócios - Avaliação certificada TripAdvisor
The Superior room was very small; a bit claustrophobic with the dim lighting. There was no room for a desk to do work on and no minibar snacks. Contrary to recent reviews my room was serviced daily. Hotel was very clean. Breakfast buffet had a good offering of the basics and the fresh juice machine was a plus. The espresso ordering service via the QR code was not very efficient. Convenient walking distance to main shopping area, laneway cafes and my meeting locations. Luggage storage is not very secure. Bags are kept in an unlocked area next to the concierge. The receptionist told me to find my own bag and did not check the ticket number.
Dear Joanna F, I appreciate your kind words and constructive criticism. Thanks for your feedback during your stay and helping us get this right. David Alexander General Manager
Best experience in the CBD
Classificação TripAdvisor 5.0/5
vikig170 Negócios - Avaliação certificada TripAdvisor
As a businessman I found in this hotel everything I need. great location! excellent staff! enjoyable breakfast! Rooms comfy, very clean. Very nice facilities. Gym is compact and useful. Definitely going to come back again in my next visit
Dear vikig170, Thank you for your kind words. As always it is a pleasure hearing positive feedback and I look forward to welcoming you back soon. Thanks for your feedback during your stay and helping us get this right. David Alexander General Manager
Classificação TripAdvisor 1.0/5
fleaflyflowfun Negócios - Avaliação certificada TripAdvisor
Checked in after a red eye flight. Tissue box ran out as it contains merely a few pieces. Asked for a replenishment of facial tissues box. Firstly, why do you even turnover a room with such low supply of amenities leftover and not leave a spare box?? Despite calling a few times over a span of an hour plus, it did not arrive. Only 5 hours later when I am in deep rest, the housekeeping kept knocking and knocking and knocking until I open the door! For goodness sake! Just knock and leave it outside the door if you knew you were late for 5 hours! There is no need to disturb the guest after so long!! I’m now having a massive migraine after being disturbed of my rest. Horrible experience!!
Dear fleaflyflowfun, Thank you for taking the time to review your stay at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my deepest apologies. Please rest assure that your experience was not to our usual standard and generally items are delivered quite promptly, I will have our executive housekeeper to address your feedback with the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Alexander General Manager
Not ready for travellers post Covid
Classificação TripAdvisor 3.0/5
Peiling C Avaliação certificada TripAdvisor
We booked the hotel for 6 nights and they only cleaned our room once and it was upon request. Informing us at check-in that they are short staffed doesn't give them a license to reduce service standards when I'm paying the same price. They should have told us that we won't be getting the same value and we would have booked a different hotel.
Dear Peiling C, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are trying tirelessly to recruit more team members to enhance the guest experience. Sincerely, David Alexander General Manager
One big Disaster
Classificação TripAdvisor 2.0/5
lynnej688 Avaliação certificada TripAdvisor
We spent 2 nights here recently at a busy time, granted. We were charged $630 per night for a tiny studio room. There was not enough towels etc in our bathroom, and no toiletries. after complaining they eventually brought us up 1 face washer and 1 hand towel. There was no servicing of the room so these were used for 2 days. We ordered a meal in the bar and it came out cold. I believe they only changed the linen before our arrival and did not do a full service, as the bathroom mirror had toothpaste all over it. I would never in a million years stay there again. very very dissapointed.
Dear lynnej688, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are trying tirelessly to recruit more team members to enhance the guest experience. Sincerely, David Alexander General Manager
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